Dell 3115cn Service Manual page 47

2.3.3 FIP for Color Fax
When using Color FAX, there will be limitations as listed below.
- Color FAX cannot be used while receiving or transmitting a FAX.
- When reading a document to be FAX transmitted in the platen mode, only one
page can be transmitted.
- If the FAX machine on the other party side is made by other supplier or other
model of DELL, there may be a case that color transmission or color reception of
FAX cannot be made.
- In case an error occurs during Color FAX transmission, the process will be
completed as is. There will be no retransmission.
- Color FAX cannot be used by Direct FAX.
- The data of Color FAX cannot be transferred to other parties.
Yes
A
Version 2 2007.05.22
Possible causative parts: PWBA HYUI (PL13.4.1)
Checking the error
Yes
Checking the firmware version
Is the firmware
current version?
PWBA HYUI/PWBA ESS:
200612191047 or later
PWBA MCU: 5.08 or
later
Checking the customer operation
Yes
Did the customer operate
the fax correctly?
No
Does the error occur
when sending?
Ask to the transmitter.
-Fax machine
-Original
-Fax setting
-Fax menu
No
Upgrade the firmware.
Chapter 1 Troubleshooting
START
No
END