Before Requesting Service - Panasonic NN-CD997S Operating Instructions Manual

Before Requesting Service

The oven causes interference
with my TV.
The fan continues to operate
after using the oven & the
display shows "COOL".
Steam accumulates on the
oven door and warm air comes
from the oven vents.
I accidentally ran my
microwave oven without any
food in it.
There are humming and
clicking noises from my oven
when I cook by Combination.
The oven has an odour and
generates smoke when using
the Convection, Combination
and Grill function.
PROBLEM
Oven will not turn on.
Oven will not start cooking.
The words "DEMO MODE"*
appear on the screen.
When the oven is turning on,
there is noise coming from
Ceramic Tray.
* DEMO MODE is designed for retail store display.
Cooking and other functions will not operate during demo mode.
If it seems there is a problem with the oven, contact an authorised Service Centre.
ALL THESE THINGS ARE NORMAL:
Some radio and TV interference might occur when you cook with the
microwave oven. This interference is similar to the interference caused
by small appliances such as mixers, vacuums, hair dryer, etc. It does
not indicate a problem with your oven.
This is normal - the fan can continue to operate after cooking, this is
to cool the oven and the electronic components. It is safe to open the
door and remove the food.
During cooking, steam and warm air are given off from the food. Most
of the steam and warm air are removed from the oven by the air which
circulates in the oven cavity. However, some steam will condense on
cooler surfaces such as the oven door. This is normal.
Running the oven empty for a short time will not damage the oven.
However, we do not recommend this to be done.
These noises occur as the oven automatically switches from microwave
power to Convection/Grill, to create the Combination setting. This is
normal.
It is essential that your oven is wiped out regularly particularly after
cooking. Any fat and grease that builds up on the roof and walls of the
oven will begin to smoke if not cleaned.
POSSIBLE CAUSE
The oven is not plugged in
securely.
Circuit breaker or fuse in your
home is tripped or blown.
There is a problem with the
outlet.
The door is not closed
completely.
Start pad was not pressed after
programming.
Another program has already
been entered into the oven.
The program has not been
entered correctly.
Stop/Reset pad has been
pressed accidentally.
Clock pad has been pressed
three times.
Roller Ring and oven bottom are
dirty.
-31-
REMEDY
Remove plug from outlet, wait
10 seconds and re-insert.
Reset circuit breaker or replace
fuse in your home.
Plug another appliance into the
outlet to check if the outlet is
working.
Close the oven door securely.
Press Start pad.
Press Stop/Reset pad to cancel
the previous program and
program again.
Program again according to the
Operating Instructions.
Program oven again.
Deactivate mode by pressing
Clock pad three times.
Clean these parts according to
Care of Your Oven (see page
32).