Related Manuals for Verint Nextiva S2750eN
Summary of Contents for Verint Nextiva S2750eN
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Page 1: User Guide
Nextiva S2750e Series User Guide Covering the S2750eN and S2750eP Firmware Release 4.80 April 2009... - Page 2 VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries.
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Page 3: Table Of Contents
Contents Preface ........................ v Chapter 1 Overview ..................1 About the S2750e Series ................... 2 Key Features ....................2 Security ..................... 2 Frame Rate and Performance ................ 2 Installation Kit ....................4 Hardware Overview ..................4 Chapter 2 Mounting and Configuring the IP Camera ......... 6 Mounting the Camera .................. - Page 4 Contents Glossary ......................57 Index .........................62 Compliance ......................64 United States Statement for FCC ............... 65 Industry Canada Statement ................65 Europe EN 55022 Statement ................66 RoHS Declaration of Compliance ............... 67 Verint Video Intelligence Solutions...
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Page 5: Preface
Download the documentation of the Intelligent Edge Devices at www.verint.com/manuals. Download firmware from the Verint Video Solutions partner extranet at http://vvs.verint.com. Send your questions or comments on the current document, or any other Nextiva user documentation, to our documentation feedback team at documentationfeedback@verint.com. - Page 6 Preface Find contact information for the Verint Customer Service team, by phone or e-mail, or fill out a Web request for support with a specific issues at www.verint.com/videoservice. For immediate assistance, contact the Customer Service team: Location Telephone E-mail USA and Canada 1-888-747-6246 vissupport@verint.com Central and Latin...
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Page 7: Chapter 1 Overview
Overview The Nextiva S2750e series contains IP mini-dome cameras with triple axis lens rotation for flexible installation. The series offers a high resolution image sensor and an auto-iris varifocal lens. The S2750e series delivers dual stream video at up to 30 frames per second in NTSC (25 in PAL). -
Page 8: About The S2750E Series
About the S2750e Series The S2750e series offers many models to cover your system needs: S2750eN—An IP camera working in the NTSC video standard S2750eP—An IP camera working in the PAL video standard Unless otherwise specified, the word S2750e refers to any of these devices. - Page 9 These performances can be achieved using single-stream encoding. For dual encoding values, refer to the Nextiva Intelligent Edge Devices Single-Dual Stream Performance document, available on the extranet (Community Links > Technical Briefs > Nextiva Intelligent Edge Devices). Verint Video Intelligence Solutions...
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Page 10: Installation Kit
A 2.5 mm to BNC video output adaptor (3 foot/1m long) Rubber cap A rubber cap for the cable entry Printed material The Nextiva S2750e Series Installation Guide Options Power-over-Ethernet An IEEE 802.3af class 3 injector and power cord (PoE) kit... - Page 11 Nextiva S2750e Series User Guide The service board contains: A status LED An 2.5 mm jack for video output A reset button Jack for video output Reset button Status LED The dome base also includes a network (RJ-45) cable and a power cable.
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Page 12: Mounting And Configuring The Ip Camera
Mounting and Configuring the IP Camera The steps required to prepare your S2750e camera for operation are: Camera mounting Image adjustment Basic configuration Remember that the S2750e camera is an indoor product that should not be used in an outdoor environment. Note: The S2750e series device must be installed by certified professionals. -
Page 13: Mounting The Camera
Nextiva S2750e Series User Guide Mounting the Camera You can mount the S2750e camera the following ways: Mounting directly on the ceiling or wall Mounting on an electrical box (North America box styles only) The mounting procedure involves the following main steps: 1. - Page 14 2: Mounting and Configuring the IP Camera To prepare the camera for mounting: 1. Remove the outer case by loosening the two case screws with a Phillips screwdriver. Outer case screw Outer case Dome base 2. If you are mounting the camera on the ceiling or wall, mark the four positions for fixing the dome base on the mounting surface, then make the four holes.
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Page 15: Installing The Camera
Nextiva S2750e Series User Guide 3. If you are using the base cable entry, replace the plastic cap by the supplied rubber cap, then make a hole at the desired location on the mounting surface. The size of both cable entries is 3/4” NPT2. - Page 16 2: Mounting and Configuring the IP Camera 3. Insert the required plug on the power supply then turn it in the clockwise direction until you hear a click. 4. Tie together the power supply wire with the dashed white lines and the black wire on the camera using a splice.
- Page 17 Nextiva S2750e Series User Guide To install the camera: 1. Mount the camera: On the ceiling or wall, install the dome base on the mounting surface, using four screws (not supplied); for their specification, see page 7. On an electrical box, use two screws (not supplied).
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Page 18: Adjusting The Image
2: Mounting and Configuring the IP Camera Adjusting the Image After installing the camera, adjust the image to point to the location to be monitored and to control parameters for low light scenes. You can perform the following adjustment operations: Direction (every axis can be adjusted at steps of 1.5 degrees): Pan: 360 degrees Tilt: 90 degrees... - Page 19 Nextiva S2750e Series User Guide 4. Adjust the pan angle by turning the pan rim to the right or to the left (360 degrees of liberty). You will hear clicks as you turn the rim. Rotation knobs Tilt rim DIP switches for BLC...
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Page 20: Configuring The Camera
2: Mounting and Configuring the IP Camera 9. To activate the turbo mode of the automatic gain control, put the AGC DIP switch to the ON position. 10. Put back the dome cover, taking into consideration the lens direction for the cover opening. -
Page 21: Setting Network Parameters
Nextiva S2750e Series User Guide Setting Network Parameters The first step in configuring is to provide a typical initial configuration of its network parameters (including its IP address) to ensure compatibility with an existing network. Note: To work properly, devices on the same network must have unique IP addresses. The device will not prevent you from entering a duplicate address. - Page 22 2: Mounting and Configuring the IP Camera 8. Select the Units tab, then click Discover. A device of type “Unknown” with a 169.254.X.Y IP address appears in the list; it corresponds to your new device. This default IP address is based on the APIPA (Automatic Private IP Addressing) addressing scheme.
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Page 23: Performing A Point-To-Point Connection
The IP camera acts as a transmitter in this context. The Nextiva receivers are the S1970e-R and S1504e-R. You can connect each of these receivers to up to four transmitters, to create a maximum of four different point-to-point connections. - Page 24 2: Mounting and Configuring the IP Camera 5. In the Video list, select the desired transmission mode for video data. The available values are: RTP/UDP—A video mode using RTP (Real Time Transport Protocol, RFC 3550) over UDP. It is the preferred mode for LAN environments; however, it does not guarantee proper reception of packets.
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Page 25: Using The Web Interface
Using the Web Interface In addition to SConfigurator, another tool is available to interact with the device: the web interface. The web interface allows you to: View a quick status of the device Configure the device View live video Perform maintenance operations The web interface is only available with Microsoft Internet Explorer 6.0 or later. -
Page 26: Installing Or Upgrading Activex Controls
3: Using the Web Interface Installing or Upgrading ActiveX Controls The first time you access the web interface or after updating your device from a previous firmware release, you need to install or upgrade the ActiveX controls for live viewing and firmware update. - Page 27 Nextiva S2750e Series User Guide 6. In the navigation pane, click Live Video. A yellow information bar appears below the Address box. 7. Click the information bar. 8. In the contextual window that appears, select Install ActiveX Control. 9. If your environment is Windows XP Service Pack 2 with Internet Explorer 6, click Live Video again in the navigation pane of the web interface.
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Page 28: Viewing The Quick Status
3: Using the Web Interface Viewing the Quick Status The Quick Status pane presents a summary of the device. It is the default view when you access the web interface. You may need to provide some of these internal parameters to customer service specialists for troubleshooting purposes. - Page 29 Nextiva S2750e Series User Guide To view the quick status of the device: 1. In the navigation pane, click Quick Status. Basic information appear in the main pane. The quick status information contains: Device Type—The type of the device. This information is also displayed on the top banner of the web interface.
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Page 30: Configuring The Device
3: Using the Web Interface Configuring the Device The following parameter categories are available for configuration on the device: Access management Video System time System status Video status HTTP (Webserver) Network VSIP LED state Configuring Access Management Access management takes care of user accounts and device security. User Accounts You can set up user accounts to protect the configuration of the device by restricting its access with a user name and a password. - Page 31 Nextiva S2750e Series User Guide 2. In the User Accounts list, indicate whether the use of user names and passwords to access the device with the web interface or the command line interface is enabled. If disabled (default), anybody can access the device.
- Page 32 3: Using the Web Interface 4. In the IP Firmware Update list, indicate whether firmware updates on the device through the IP network are enabled. 5. In the HTTP Access list, indicate whether the access to the web interface of the device in a non-secure context is enabled.
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Page 33: Viewing The System Status
Nextiva S2750e Series User Guide Viewing the System Status The system status information indicates the current values of internal device parameters. These internal parameters are useful when troubleshooting the device with the assistance of a customer service specialist. To view the system status of the device: 1. -
Page 34: Configuring The Network
3: Using the Web Interface Audio Hardware—The indication of whether audio hardware is present on the device. Unit Tested (MM-YY)—The date the device was tested by Verint production. Board Temperature—The temperature of the main board (in degrees Celcius). Configuring the Network The network parameters allow communication between the device and its IP network. -
Page 35: Configuring Video
Nextiva S2750e Series User Guide 7. To continue the configuration process, select another parameter category in the navigation pane. Otherwise, click Apply to save the changes in the device. Depending on the changes you made, a reboot may be required; follow the on-screen instructions in the Device Configuration Submittal pane. - Page 36 7. In the Frame Format list, select the way the video is compressed. The available values are: Field over Field—The proprietary mode used by the Nextiva edge devices. Interlaced Frame—The MPEG-4 compliant mode where the two video fields are interlaced.
- Page 37 Nextiva S2750e Series User Guide 3. If the previous compression mode was MJPEG, click Apply to save the changes and see the SM4 or MPEG4 Compliant Simple Profile parameters. The SM4 or MPEG4 Compliant Simple Profile parameters appear. Compression mode 4.
- Page 38 This mode should be used when transmitting video over networks that have very limited bandwidths, and with an intra-interval value of 0. CNR (Constant Nextiva Rate)—This is the optimized mode, based on CBR, to be used for the Nextiva enterprise video management software to make good use of the storage capacity.
- Page 39 Nextiva S2750e Series User Guide 3. Click Apply to save the changes and see the MJPEG parameters. The MJPEG parameters appear. 4. In the Target Frame Rate box, enter the maximum number of frames per second (fps) that will be encoded and transferred by the transmitter. This parameter can be set to 1 to 7, 10, 15, or 30 fps in NTSC mode and 1 to 6, 8, 12, or 25 fps in PAL mode.
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Page 40: Looking At Video Status
3: Using the Web Interface 10. In the Rate Control Mode list, select the mode controlling the file size variation. The available modes are: CFS (Constant File Size)—The quality of the images may vary, but their size will be targeted to the value specified by the Target File Size parameter. VFS (Variable File Size)—The quality of the image is set by the Variable File Size Quality parameter, but the size of the image will vary, depending of the encoded image. -
Page 41: Configuring Vsip
VSIP parameters appear. 2. In the VSIP Port box, enter the communication port used by the device. The default value of all Nextiva devices is 5510. Note: VSIP ports 9541, 65500, and those under 1024 are reserved and should not be used, not even for serial port, video, or audio communication. -
Page 42: Configuring System Time
3: Using the Web Interface 3. In the VSIP Multicast IP Address box, enter the IP address used by the device to listen for VSIP queries. The current multicast address is 224.16.32.1 and should not be changed. 4. In the VSIP Discovery IP Address box, enter the IP address used by the device to make its presence known with the broadcast method. -
Page 43: Configuring Http (Webserver)
Nextiva S2750e Series User Guide 5. In the Local Time Offset box, enter the offset in minutes from the GMT time in the time zone in which the device operates (for instance, the offset for the Eastern Standard Time is -300 minutes). -
Page 44: Configuring Led State
3: Using the Web Interface RTP/UDP—A protocol using RTP (Real Time Transport Protocol, RFC 3550) over UDP that transfers video to a unique recipient. It does not guarantee proper reception of video packets. 4. To continue the configuration process, select another parameter category in the navigation pane. -
Page 45: Viewing Live Video
Nextiva S2750e Series User Guide Viewing Live Video The web interface enables you to view the video stream coming from the first encoder of the camera. To configure live video: 1. In the navigation pane, click Live Video. The main web interface pane is split in two, with the live video portion at the bottom. - Page 46 3: Using the Web Interface 2. If needed, resize the two sub-panes by dragging the separator up or down. Note: If the Web Streaming Method (described on page 37) is VSIP/TCP, the Local Video IP Port box does not appear. Unless your setup requires a specific port, it is recommended to keep the default value in the Local Video IP Port box.
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Page 47: Maintaining The Device
Nextiva S2750e Series User Guide 5. To view video in a separate window, click Popup Video Window. The separate window appears on top of the web interface. 6. To view video directly in the Live Video Streaming pane, click Embedded Video Window. - Page 48 3: Using the Web Interface For more information about these tasks and when you should perform them, see the “Maintaining and Troubleshooting the Device” chapter. To reboot the device: 1. In the navigation pane, click Maintenance. The maintenance pane appears. 2.
- Page 49 Nextiva S2750e Series User Guide 2. Click Update. The Firmware Update page appears. 3. In the Firmware File group box, click Browse. 4. In the Open dialog box, select the firmware file to use, then click Open. 5. Click Start.
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Page 50: Maintaining And Troubleshooting The Ip Camera
Maintaining and Troubleshooting the IP Camera You can perform maintenance and troubleshooting tasks on the S2750e. Specifically: Updating the Firmware Performing a Reset Recognizing the Status LED Conditions Using the Command Line Interface Verint Video Intelligence Solutions... -
Page 51: Updating The Firmware
Updating the firmware of a device retains its configuration. Many tools are available to perform the update: the SConfigurator utility, the web interface (see page 42), or a video management software like Verint Nextiva; for the detailed procedure, refer to the documentation of the software. -
Page 52: Recognizing The Status Led Conditions
4: Maintaining and Troubleshooting the IP Camera In the web interface, click Maintenance in the navigation pane. To keep the network configuration, check Keep Network Settings. Click Load. This operation assigns the factory default settings to the device (listed in Appendix A on page 50). -
Page 53: Using The Command Line Interface
Nextiva S2750e Series User Guide The following power-up conditions on the system status LED are abnormal: Condition Description LED not lit when the LAN Check the power supply and cabling. If power is available and and Status LED State the LED stays off, call customer service for assistance. -
Page 54: Configuring Quality Of Service
4: Maintaining and Troubleshooting the IP Camera 4. Select the desired device, then click Telnet. The CLI main menu appears in the Verint Console window. The CLI has a timeout that is triggered after three minutes of inactivity. When the timeout occurs: You lose access to the command line. - Page 55 Nextiva S2750e Series User Guide In the Nextiva edge devices, the two available QoS flavors are Type of Service (ToS) and Differentiated Service Code Points (DSCP). For QoS to be taken into account, the network infrastructure equipment (switches and routers) must support one of these protocols. If any of these devices does not support QoS, the QoS data will simply be processed as traditional non-QoS data.
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Page 56: Appendix A Factory Default Configuration
Factory Default Configuration Verint Video Intelligence Solutions... - Page 57 Nextiva S2750e Series User Guide The S2750e is programmed at the factory with the following configuration: Type Configuration Access management User accounts: Disabled Telnet sessions: Enabled IP firmware update: Enabled Global security profile: Disabled SSL passkey: <empty> Network DHCP configuration: Disabled IP address: 169.254.*.* (based on the MAC address of the...
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Page 58: Appendix Bdhcp Support And Apipa
DHCP Support and APIPA DHCP (Dynamic Host Configuration Protocol) allows devices and computers connected to a network to automatically get a valid IP configuration from a dedicated server. The APIPA (Automatic Private IP Addressing) scheme, available on the Windows operating systems, enables a device to assign itself a temporary IP address. - Page 59 Nextiva S2750e Series User Guide At startup, an edge device searches for a valid IP network configuration. The device requires this configuration prior to starting its functions. The network configuration for Nextiva devices consists of: An IP address A subnet mask A gateway The device first looks in its local memory.
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Page 60: Appendix C Technical Specifications
Technical Specifications Verint Video Intelligence Solutions... - Page 61 Nextiva S2750e Series User Guide Here are the S2750e series technical specifications: Sensor/Lens Imaging device 1/3-inch Sony CCD Picture elements 768 (H) x 494 (V) NTSC 752 (H) x 482 (V) PAL Synchronization Internal Iris control DC auto iris Day/night support...
- Page 62 32°F to 113°F (0°C to 45°C) with cover Humidity 95% non condensing at 113°F (45°C) Camera mount wall or ceiling Management Configuration Remote using Nextiva, nDVR, Internet Explorer 6.0, SConfigurator, or Telnet Certification/ FCC part 15 (subpart B, class A) Regulation Canada ICES-003/NMB-003...
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Page 63: Glossary
Glossary This glossary is common to the Nextiva line of edge device products. Verint Video Intelligence Solutions... - Page 64 Edge Device A Nextiva device transmitting or receiving video signals through an IP network. The devices can be wireless or wired; some transmitters are IP cameras.
- Page 65 Nextiva S2750e Series User Guide MPEG-4 A graphics and video lossy compression algorithm standard that is derived from MPEG-1, MPEG-2, and H.263. MPEG-4 extends these earlier algorithms with synthesis of speech and video, fractal compression, computer visualization, and artificial intelligence-based image processing techniques.
- Page 66 TLS tunnel. VSIP (Video Services over IP) A proprietary communication protocol for sending messages between a computer and a Nextiva edge device, or between two devices. WAN (Wide Area Network) A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local area networks (LANs).
- Page 67 Nextiva S2750e Series User Guide WPA2 (Wi-Fi Protected Access version 2) An authentication method that implements the full 802.11i standard, but will not work with some older network cards. It is also known as 802.11i. Verint Video Intelligence Solutions...
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Page 68: Index
Index Numerics 12V DC power connection 9 enclosure of the camera 4 encoder use 2 Ethernet cable maximum length 10 abnormal power-up conditions 47 usage 10 access management 24 account, user 24 ActiveX controls for the web interface 20 address, IP. See IP address. factory default configuration 41 adjustment of image 12 features of the device 2... - Page 69 Nextiva S2750e Series User Guide local settings for live viewing 39 status device 27 video 34 status LED 46 – maintenance 41 straight-through Ethernet cable 10 mask, subnet 28 subnet mask 28 maximum length of Ethernet cable 10 system status 27...
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Page 70: Compliance
Compliance Verint Video Intelligence Solutions... -
Page 71: United States Statement For Fcc
Nextiva S2750e Series User Guide United States Statement for FCC This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 72: Europe En 55022 Statement
Compliance Europe EN 55022 Statement This is to certify that the Nextiva Models S2750eN and S2750eP IP cameras are shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/ECC, Article 4a. Conformity is declared by the application of EN55022 Class A (CISPR 22). -
Page 73: Rohs Declaration Of Compliance
The S2750eN and S2750eP products will not exceed the maximum concentrations of 0.1% by weight in homogenous materials for lead, hex chrome, mercury, PBB, PBDE, and 0.01% for cadmium. In addition, the S2750eN and S2750eP products will qualify for the “lead in servers solders” exemption as set forth in the Directive. - Page 74 AMERICAS EMEA APAC info@verint.com marketing.emea@verint.com marketing.apac@verint.com www.verint.com/videosolutions www.verint.com/videosolutions www.verint.com/videosolutions...