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Konica Minolta Bizhub 20p Service Manual: Software Setting Problems

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5. SOFTWARE SETTING PROBLEMS

The machine may not print the data correctly if there are incorrect software settings.
<User Check>
- Check that the USB cable and the network cable is not damaged or broken.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions on the software setting in the user's guide.
- Try resetting the factory settings. (Refer to Users guide.)
Step
Failure inside the
machine
1
Machine
connection
2
Main PCB failure Is the problem solved
3
Cause
Does the machine print
"Printer Settings" ?
(Refer to
Maintenance" in 1.3
Service Mode in
Chapter
For Macintosh, has the
product ID been
verified?
after replacing the main
PCB ASSY?
Check
Result
"Printing for
No
6.)
No
Yes
3-47
Remedy
Identify the error type, and
then refer to the specified
section of this chapter.
Verify the product
ID.Product ID:
bizhub 20P: 003A*
* Hexadecimal
Replace the main PCB
ASSY.
Confidential

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Troubleshooting

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