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Remote Management; What Is Remote Support - Samsung TV Manual

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The TV has several built-in systems designed for user and TV system support.

Remote Management

Screen Menu >
Remote Management
Self Diagnosis
Software Update
Use Mode
Contact Samsung
The displayed image may differ depending on the model.
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose
your TV remotely. You will need to read and agree to the service agreement before using this feature.
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However,
these features are only available when your TV is connected to the Internet.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
Diagnose your TV
Adjust the TV settings for you
Perform a factory reset your TV
Install recommended firmware updates
Remote Management
Home Use
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This manual is also suitable for:

7000 series8000 series

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