Marking A Message As Urgent; Changing Your Password; Skipping The Mail Menu To Hear Messages; Zeroing Out To A Custom Operator - Cisco 7960 User Manual

Marking a Message as Urgent

To mark a message as urgent, which places it in the recipient(s) voice mailbox
before any regular messages, follow these steps:
1. Record a message.
2. Press #.
3. Press 9 to mark as urgent and send.
NOTE: If your system administrator has turned on message notification,
messages marked as urgent will automatically notify of the recipient that they
have an urgent voice message.

Changing Your Password

1. Access the voice mail system.
2. Press 3 to change your password.
3. Enter your new password by pressing numbers on the keypad followed by #.
4. Enter your new password again. A prompt will tell you if you have successfully
changed your password.
NOTE: If you have messages in your voice mail box, but you want to skip them
and change your password, press * to get the main menu, then follow the
above steps. Otherwise listen to your messages and then follow the above
steps.

Skipping the Mail Menu to Hear Messages

To immediately begin listening to voice mail, press # during the voice mail menu
announcement.

Zeroing Out to a Custom Operator

When callers reach your voice mail, you can give them the option to leave a
message or dial zero (0) and reach another phone number. You can change the
destination where the call will be routed from the voice mail main menu.
TIP: When you record your greetings, be sure to tell callers than they can
press zero (0) to be transferred to your designated alternate phone number.
NOTE: This feature is not supported for stand-alone mailboxes.
To hear or change where pressing zero (0) goes, follow these steps:
1. Access the voice mail system.
2. Press 8 to hear or change your custom operator selection.
64 Voice Mail Features (Default Menu) Cisco 7960/7940 Telephone User Guide
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