Interpreting Ups Messages; Trouble Shooting - Powercom 5K VA User And Installation Manual

7.4 Interpreting UPS messages

Troubleshooting procedures described here give simple instructions in determining UPS
malfunctions.
Start the troubleshooting procedure if you witness any alarm indication on the control panel.
Alarm indicators
The UPS gives the following audible alarms:
If UPS is on battery and the ON BATTERY LED is on, UPS will beep every 5 seconds.
If the battery capacity is low and the ON BATTERY LED is flashing, the UPS will
beep twice every 5 seconds.
If UPS is on bypass and the BYPASSED LED is on, UPS will no beep.
If UPS has an internal fault and the ALARM LED is on, the UPS will give a constant
audible alarm displaying the cause on the LCD display.
Silencing an alarm
By pressing any of the three buttons on the front panel, the alarm can be turned off, except
when the battery is low, which will cause the alarm to resound.
On the LCD display, you can also choose silent alarm mode which will not warn you of any
malfunction audibly.
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7.5 Trouble shooting

Displayed on LCD Audible Alarm Alarm Description
Output Overload Two Beeps per The UPS is overloaded (in
second Line Mode). Your
equipment needs more
power than the UPS can
provide. The UPS operates
in bypass.
Battery Test No Beeps The UPS is doing a battery
test.
Over-Charge Constant beep Batteries are
overcharged.
Low Battery 2 beeps every The unit is operating on
5seconds Battery Power and will shut
down soon due to very low
battery voltage
On-Battery Once every 5 The unit is operating on
seconds Battery Power.
Charger Failure Constant beep Charger has failed.
Over-Temperature Constant beep High ambient Temperature. Make sure the unit's fans and
Output Short Constant beep Output short circuit
High output Voltage Constant beep High output voltage
Low Output Voltage Constant beep Low output voltage
Bus Fault 2 Beeps per High internal DC bus
second Voltage.
Site wiring Fault 1 Beep per Voltage detected Between
second Neutral and Ground
Line abnormal 1 Beep per Wrong AC Line backed up
second during auto restart
What You Should Do
Shut off the least important
equipment connected to the
UPS. If this solves the
overload problem, the UPS
will switch from bypass back
to normal operation.
No action needed. The UPS
will return to normal operation
when it successfully completes
the battery test.
Turn off protected loads. Turn
off UPS and call your local
dealer
The unit will restart
Automatically when
acceptable power returns.
Save your data and perform a
controlled shutdown.
Phone the local dealer
vent holes are not blocked, and
make sure the ambient
surrounding temperature is not
above 40 degree C. If these
conditions did not solve the
problem, call your service
representative.
Call the Local dealer
Call the Local dealer
Call the Local dealer
Turn off protected loads. Turn
off UPS and call your local
dealer
UPS mains connector polarity
Wrong. Rotate the connector
(Schuko). UPS installed to
mains supply without ground.
See page 15 on how to disable
the Site wiring alarm
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