Toshiba e-STUDIO 16P Service Manual page 85

e-STUDIO 16P
Problem
The Load Paper LED is on even
though there is paper loaded in
the optional Tray 2.
The printer does not print after a
paper jam has been cleared.
Unexpected characters print or
characters are missing.
Jobs are not printing and the
Error LED is on solid.
While in PostScript Level 2
emulation, the printer is flushing
data (Ready/Data and Error
LEDs are blinking).
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Service Manual
LED is on even
Action
Make sure the tray is pushed all the
way in.
• Push the operator panel button or
open and close the printer cover
to restart the printer.
• Make sure the print cartridge is
installed properly.
• Make sure you are using the
correct printer driver.
• Select hex trace mode to
determine what the problem is.
• Restore factory defaults.
• Make sure the parallel cable or
USB cable is firmly plugged in at B cable is firmly plugged in at
the back of the printer.
• Make sure the print cartridge is
installed properly.
• Make sure the printer top cover is
closed.
• Make sure you are using the
correct PostScript driver.
• The Toshiba e-STUDIO 16P does
not support PostScript emulation.
• The printer doesn't have enough
memory to print the job. Install
more memory.