Best practices guidelines Installing the drives . 37 DCS3700 components . Drive drawers . Chapter 3. Cabling the DCS3700 ..41 Disk Drive Modules (DDMs) . Cabling the DCS3700 Storage System . . 41 Controllers . Controller connectors (with SAS host port Controller cable connections .
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Fan assembly LEDs. . 76 Appendix C. Specifications for AC power-supply LEDs . . 77 non-IBM rack installation ..147 Drive drawer LEDs . . 78 General safety requirements for IBM products Disk drive LEDs .
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Korea Communications Commission (KCC) Taiwan Contact Information . 165 Class A Statement . . 164 People's Republic of China Class A Electronic Glossary ... . . 167 Emission Statement . .
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. 150 Lock-out tumbler located above the drawer Rack specifications dimensions, bottom front guide . . 126 view . 151 DCS3700 storage subsystem enclosure parts list . . 137 viii IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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. 100 DCS3700 shipping carton dimensions . . 18 Troubleshooting. . 136 Temperature and humidity requirements for Parts listing (DCS3700 storage system and storage expansion enclosure when in storage expansion enclosure) . . 137 or in transit . 18 Storage subsystem and controller information DCS3700 altitude ranges .
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IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
The caution and danger statements that this document contains can be referenced in the multilingual ® ® Safety Information document that is provided with your IBM System Storage DCS3700 storage expansion enclosure. Each caution and danger statement is numbered for easy reference to the corresponding statements in the translated document.
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Class 1 Laser statement Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Apparell À Laser de Calsse 1 IEC 825-11993 CENELEC EN 60 825 Statement 4: IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
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Incorporate a readily available approved and rated disconnect device in the field wiring. CAUTION: This unit has more than one power source. To remove all power from the unit, all dc MAINS must be disconnected. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Cable Warning: WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Safety...
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IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
DCS3700, be sure to update the information in this table. Appendix B, “Rack mounting template,” on page 143 provides the rack mounting templates for installation of the DCS3700. If you want to tear out the templates from the document for use during installation, use these copies of the templates.
You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the DS Storage Manager online help or in the documents that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform.
For information about which products are supported by Support Line in your country or region, go to the following Web site: www.ibm.com/services/sl/products For more information about the IBM Support Line and other IBM services, go to the following Web sites: v www.ibm.com/services v www.ibm.com/planetwide...
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DCS3700. Overview The DCS3700 is designed to meet the storage needs of the highly scalable, data streaming applications in high performance computing environments. The storage subsystem offers you data access and protection to meet your existing high performance computing storage requirements and prepare for the future.
Using a Fibre Channel arbitrated loop (FC-AL), more than 100 fibre-channel devices can be supported, compared to 15 small computer system interface (SCSI) devices. Operating system support For supported operating systems, see the latest System README file and the IBM DCS3700 product at the following Web site for additional host operating system support: www.ibm.com/systems/support/storage/config/ssic/index.jsp See “Finding Storage Manager software, controller firmware, and README files”...
DCS3700 Features Table 1 summarizes the features of the DCS3700 storage subsystem and expansion enclosure. For a list of the operating specifications, such as weight, height, and heat output, see “Specifications” on page 17. Table 1. DCS3700 features General: Storage Subsystem:...
If any items are missing or damaged, contact your place of purchase. Notes: 1. The illustration might differ slightly from your hardware. 2. Depending on your DCS3700 order, your shipping box might contain additional materials that are not shown in the following illustration. assembly (2)
– Controllers (2) (for 1818 80C) v Handles (4), packaged in a smaller box inside the shipping box v DDMs (20 or more, depending on your DCS3700 order), packaged in a smaller box inside the shipping v Bezel (1) v Rack-mounting hardware kit (1), packaged in a smaller box inside the shipping box, including: –...
– The storage subsystem logical drives and subsystems seem to be degraded. DCS3700 components The DCS3700 storage system directs and manages the I/O activity between a host and the drives in a RAID array. The DCS3700 expansion unit provides additional storage capacity to the storage system.
(see Figure 2 on page 8). Each drive drawer can contain up to 12 disk drives (see Figure 3 on page 8). With the drive drawers fully populated, the DCS3700 can support up to 60 DDMs.
There are no servicable parts in a DDM FRU. If it fails, it must be replaced in its entirety. When replacing a DDM FRU, be sure to order and install the correct DDM FRU. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
– Two-port 6 Gbps SAS – Four-port 8 Gbps FC Attention: The DCS3700 storage system controllers must be identical to each other in hardware (host port adapter and cache size) and firmware. If you install a host port adapter in one controller, you must install an identical host port adapter in the other controller.
Figure 5. DCS3700 connectors Host ports The DCS3700 storage system supports 6Gbps SAS on the base controller. The controller also contains an upgradable interface slot that can support an optional 6Gbps 2-port SAS host interface card or 8Gbps 4-port FC host interface card.
The DCS3700 has two hot-swappable and redundant ESM units. The ESMs are located at the back of the DCS3700 expansion enclosure. The ESM in SBB A is called ESM A, while the ESM in SBB B is called ESM B. One ESM continues to operate if the other ESM fails.
Figure 7 shows the location of the SAS IN and OUT ports on the ESMs. The DCS3700 ESMs support automatic ESM firmware synchronization. This function allows a new ESM with a different level of ESM firmware to be automatically synchronized with the ESM firmware version in the existing ESM in the enclosure.
If one power supply is turned off or malfunctions, the other power supply maintains electrical power to the storage expansion enclosure. Note: To preserve the optimal airflow, do not remove a failed power supply FRU from the DCS3700 chassis until you are ready to replace it with a new FRU.
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Fan unit A Fan unit B ID/Diag ID/Diag Figure 10. Fan assembly components Figure 11 shows fan assembly airflow through the storage expansion enclosure. Back Front Figure 11. Storage expansion enclosure airflow IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Software and firmware support code upgrades To enable support for the DCS3700, you must ensure that your system's software and firmware are at the latest levels. Table 2 shows the minimum supported software and firmware levels. Table 2. Minimum DCS3700 software and firmware levels...
Storage Manager Version 10 Installation and Host Support Guide for your operating system for instructions that describe how to install the DS Storage Manager host software. If you need further assistance, please contact your IBM reseller or IBM representative to find out which controller firmware to use for DCS3700 attachment.
Dimensions The DCS3700 conforms to the 19-inch rack standard. Table 3 shows the dimensions of the DCS3700, with all components installed including the bezel. Table 3. DCS3700 storage expansion enclosure dimensions...
Temperature and humidity Table 7 lists the acceptable temperature and humidity ranges for the DCS3700 storage expansion enclosure when in storage or in transit. Note: Substantial deviations from the suggested operating range, in either direction, if sustained for extended periods of time, will expose the unit to greater risk of failure from external causes.
Airflow and heat dissipation Figure 13 shows the intended airflow for the DCS3700. Allow at least 30 inches in front of the storage subsystem and at least 24 inches behind the storage subsystem for service clearance, proper ventilation, and heat dissipation.
Attention: The DCS3700 does not support 90-136V AC sources. It supports 200-240V AC sources only. Ensure that the AC input is appropriate for the DCS3700 before turning the power switches to the on position.
Power cords and receptacles: The DCS3700 ships with two jumper cords with IEC C19 plug on one end and IEC C14 plug on the other end that are used to connect to the rack PDU outlets. It is not shipped with the power cords that can be used to connect it directly to an electrical outlet in the destination country.
2440 mm between T42 racks center lines of hot and cold aisle back Hot aisle back T42 racks front Airflow Figure 14. Example of cold aisle/hot aisle rack configuration IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Ordering the lift tool Note: The lift tool is required only when you install a DCS3700 or when you install or remove the DCS3700 from the cabinet. Make sure that the lift tool is available on location at the time of the installation.
Return the lift tool to the parts center after you complete the installation or removal of the DCS3700. United States locations In the United States, call UPS Logistics at 800–528–6070 to order the lift tool or visit the MTS/Test Equipment Service Center Web site on the IBM intranet at http://pokgsa.ibm.com/~tstesc/public/ for...
4. Install disk drives in the DCS3700 storage enclosure. See “Installing the drives” on page 37. 5. If there are other DCS3700 storage enclosures to be installed in the same rack, repeat step 2 to step 4 for the other DCS3700 units.
The disk drive modules (DDMs) that come with the storage enclosure are packaged in a smaller box inside the shipping box. To unpack the shipping box, complete the following steps: 1. Remove the following items from the shipping box. Do not remove the DCS3700 from the shipping box at this time.
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2. Check the items in the preceding list to make sure that you received all the necessary parts. See the “Inventory list” on page 28 for the parts that are included with the storage enclosure. Chapter 2. Installing the DCS3700...
If any items are missing or damaged, contact your place of purchase. Notes: 1. The illustration might differ slightly from your hardware. 2. Depending on your DCS3700 order, your shipping box might contain additional materials that are not shown in the following illustration. assembly (2)
Handles (4), packaged in a smaller box inside the shipping box v DDMs (20 or more, depending on your DCS3700 order), packaged in a smaller box inside the shipping v Bezel (1) v Rack-mounting hardware kit (1), packaged in a smaller box inside the shipping box, including: –...
Important: Before you install the storage enclosure in a rack, keep in mind the following considerations: v When DCS3700 enclosures are to be plant or field integrated into the IBM racks, the rack must be configured with PDU power cords rated for 240 volt electrical service.
The DCS3700 is 4U high. Align the template with the rack at a U boundary. U boundaries are shown as horizontal dashed lines in the rack mounting templates. Note: The mounting holes that are shown in the following templates are round. The holes in your rack might be round, square, or threaded.
Printed in the U.S.A Figure 16. Rear rack mounting template Before installing the DCS3700 in a rack, you must install the rails and rack-mounting hardware that come with your storage enclosure. The DCS3700 requires an Electronic Industries Association (EIA) 310-D Type A 19-inch rack cabinet.
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1. For proper weight distribution, install the support rails as low in the rack cabinet as possible. 2. The rack cabinet must have a minimum depth of 100 cm (40 in.). 3. If you are using a non-IBM rack or cabinet, review the information in Appendix C, “Specifications for non-IBM rack installation,” on page 147.
Do not tighten the screws until the DCS3700 is installed in the rack (see 8 on page 37). 13. Continue with “Installing the DCS3700 into a rack” on page 35.
3. Store the handles for future use. Installing the DCS3700 into a rack To install the storage enclosure, complete the following steps. Note: For more information about how to use a lift tool, see the documentation that came with the lift tool.
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For more information about the lift tool, see “Installation overview” on page 23. b. Before you move or relocate a rack that contains DCS3700 storage enclosures, see “Relocating the DCS3700” on page 65 for additional information.
To maintain a uniform airflow across all drive drawers, the storage enclosure must be configured with a minimum of 20 drives, with four drives in the front row of each of the five drive drawers. Chapter 2. Installing the DCS3700...
Figure 17. DCS3700 drive drawer with labeled disk drives Notes: 1. The drive drawers are preinstalled in the DCS3700, but the DDMs are shipped separately from the drive drawers. 2. Make sure that you install the storage enclosure in the rack cabinet before you install DDMs in the storage enclosure.
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Push the bezel into the front of the unit until the latches on both sides of the bezel lock it in place. 10. Continue with “Cabling the DCS3700 Storage System” on page 41. Chapter 2. Installing the DCS3700...
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SAS Host port 1, 2, 3, and 4 The DCS3700 host ports are each a x4 multilane, 6 Gbps universal mini-SAS port. Connect a SAS cable from your host system SAS host bus adapter to a host port on each controller.
SAS Host Ports 1 and 2 The DCS3700 SAS host ports are each a x4 multilane, 6 Gbps universal mini-SAS port. Connect a SAS cable from your host system SAS host bus adapter to a host port on each controller.
To connect a mini-SAS cable, insert the mini-SAS connector into a mini-SAS port. Make sure that it locks into place. Illustration showing how to connect a mini-SAS cable Figure 21. Connecting a mini-SAS cable Chapter 3. Cabling the DCS3700...
DSC3700 storage system to hosts with FC host bus adapters or FC switches. Important: IBM SFP options have been tested and approved for the IBM DS storage products. For optimal performance and compatibility, always use IBM SFP options when installing the IBM DS products.
3. Remove the protective cap from the SFP port. Save the protective cap for future use. 4. Insert the SFP module into the host port until it clicks into place. See Figure 24 on page 46. Chapter 3. Cabling the DCS3700...
Figure 25. Unlocking the SFP module latch - plastic variety v For SFP modules that contain wire tabs, unlock the SFP module latch by pulling the wire latch outward 90°, as shown in Figure 26 on page 47. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
(3 in.), or a radius less than 38 mm (1.5 in.) or wrap them around themselves. See Figure 27 on page 48. v Loop diameter of 76 mm (3 in.) and bend radius of 38 mm (1.5 in.) for fibre optic cable are IBM DCS3700 recommended minimums. Loops or bends smaller than this recommendation may cause damage to your fibre optic cables.
The LC-LC Fibre Channel cable is a fibre-optic cable that you use to connect into one of the following devices: v An SFP module installed in an a DCS3700 fibre channel host interface adpater. v An SFP module installed in a fibre channel switch port or fibre channel host bus adapter port.
Figure 29. Removing fibre-optic cable protective caps 4. Carefully insert this end of the LC-LC cable into an SFP module that is installed in the DCS3700. The cable connector is keyed to ensure it is inserted into the SFP module correctly. Holding the connector, push in the cable until it clicks into place, as shown in Figure 30 on page 50.
5. Remove the two protective caps from the other end of the LC-LC cable. Save the protective caps for future use. 6. Connect this end of the LC-LC cable to an SFP module that is installed in a separate DCS3700 or other DS5000 storage expansion enclosures.
Figure 33. ESM connectors SAS In connector 1 Connect a SAS cable to this connector and to either the drive expansion port on the DCS3700 controller or the SAS Out (↓) connector of another DCS3700 expansion enclosure. SAS In connector 2 Connect a SAS cable to this connector and to either the drive expansion port on the DCS3700 controller or the SAS Out (↓) connector of another DCS3700 expansion enclosure.
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Connect the other end of the SAS cable to one of the In (↑) SAS connectors on the ESM located in SBB slot A in the first DCS3700 expansion enclosure. 2. Connect the of the DCS3700 expansion enclosure to the next DCS3700 expansion enclosure in the chain: a.
Redundant drive channel pair Each storage controller on the DCS3700 storage system has a drive expansion channel that contains an x4 SAS port. The storage expansion enclosures that are connected to this connector form a drive channel. The maximum number of drives that can be installed in one drive channel is 180. In a dual-controller DCS3700, one drive channel from each controller combines to form a redundant drive-channel pair.
Figure 37 on page 57 shows the direct (out-of-band) management method. Note: Do not connect the DCS3700 storage subsystem Ethernet ports to a public network or public subnet. To minimize security risks, create a private network between the DCS3700 storage subsystem and the management station.
For a Fibre Channel attached host, attach a fibre channel cable to each HBA. Continue with“Connecting Fibre Channel hosts to the DCS3700” on page 60 to connect the other end of each cable to the controller. Connecting SAS hosts to the DCS3700 The DCS3700 can support up to 28 hosts when attached to the SAS Connectivity Module for IBM BladeCenter and up to four hosts in a direct attached host environment.
2. Create a redundant host connection by connecting a second SAS cable from a second SAS HBA (or a second SAS port in the HBA) to a host port on controller B in the DCS3700 storage system. The DCS3700 can support a maximum of two redundant host connections to a base DCS3700 storage system.
The following illustration shows multiple redundant direct-attached SAS host connections. This configuration is also the configuration to use for a dual-node cluster configuration. Up to four hosts can be direct attached to the DCS3700 when the optional 6Gbps 2 port SAS host interface card is installed in each controller.
To connect a SAS expansion card that is installed in a blade server to the DCS3700, complete the following steps: 1. Connect a SAS cable from the SAS host connector on the DCS3700 storage system to any SAS port on an IBM BladeCenter SAS Connectivity Module that is installed in a BladeCenter unit (port 3 is recommended).
Notes: 1. The DCS3700 ships with eight storage partitions by default. For additional storage partitions, purchase an optional Storage Partition Premium Feature upgrade. Contact your IBM reseller or marketing representative for more information. 2. Installation of the optional 8Gbps 4 port Fibre Channel host interface card is required in both controllers in order to support fibre channel host connections.
Figure 41. Dual-controller direct-attached Fibre Channel connection to two HBAs in the same host (redundant host connection) The following illustration shows multiple redundant direct-attached host connections. Figure 42. Dual-controller direct-attached Fibre Channel connections to multiple HBAs in multiple hosts IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
In the following illustration, the Fibre Channel switches are not connected together through an ISL. Each switch forms its own SAN fabric. This configuration is also the configuration to use for a dual-node cluster configuration. Chapter 3. Cabling the DCS3700...
In the following illustration, the Fibre Channel switches are not connected together. Each switch forms its own SAN fabric. Figure 45. Example of two storage subsystems in a dual Fibre Channel SAN environment IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Relocating the DCS3700 Before you move an DCS3700 with populated hard drive drawers, either by itself or as part of the rack that it is mounted in, you must obtain a rack relocation kit. Follow the instructions provided with the...
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Attention: Save these event-log files to a server disk that will remain accessible in the event of a DCS3700 storage configuration failure. Do not save these event log files only to a LUN in the DCS3700 storage subsystem.
Maintain an up-to-date storage subsystem profile for the storage configuration. Save the profile to a server disk that will remain accessible in case of a DCS3700 storage configuration failure. Do not save the profile only to a LUN in the storage subsystem.
“Checking the LEDs” on page 73. b. Check all LEDs on each component in the DCS3700 storage system. Make sure that all the LEDs show normal status. For information about LED status, see “Checking the LEDs” on page 73 or “Solving problems”...
Storage Manager software. The document is in the Documentation folder on the IBM Support Software DVD. Use that document and the online help to configure the arrays, logical drives, and host partitions for the controllers. Follow the instructions in the operating-system documentation to make the new logical drives accessible to the operating system.
Attention: Not following the software-recovery procedures can result in data loss. In addition, always replace a failing component as soon as possible to minimize additional failures that might occur, causing loss of data access. Chapter 4. Operating the DCS3700 storage system and expansion enclosure...
Attention: Save the storage subsystem profile before you perform any controller or ESM firmware upgrades. Save the profile and all configuration (.cfg) files to a server disk that will remain accessible in the event of a DCS3700 storage configuration failure. Do not save these files only to a LUN in the storage subsystem.
LEDs indicate a possible failure; a blue LED on a component indicates that it is safe to remove the component. The DCS3700 also has a blue system locator LED that is lit when the menu function is selected in the Subsystem Management window, causing the Locate command to be sent to the DCS3700.
OK to remove LED (blue) When this LED is lit, it indicates that it is safe to remove the controller from the DCS3700; no activity is taking place, and no data remains in the memory cache. The normal condition of this LED is off.
SAS link service action LED (amber) When this LED is lit, it indicates a problem with the SAS link that requires service action. The normal condition of this LED is off. Chapter 4. Operating the DCS3700 storage system and expansion enclosure...
When this amber LED is lit, it indicates that the ESM has failed. Power-on LED (green) When this green LED is lit, it indicates that the ESM is receiving power. Fan assembly LEDs This section describes the storage expansion enclosure fan assembly LEDs. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
1 Standby power LED (green) Future use only. 2 DC power LED (green) When this green LED is lit, it indicates that the DCS3700 is turned on and is supplying 5-volt, 12-volt, and 48-volt dc power. 3 Service Action Allowed LED (blue) When this blue LED is lit, it indicates that it is safe to remove the power supply.
This section describes the service LEDs on the disk drives. The drive power/drive activity LEDs are located on the front of the drive drawer. See “Drive drawer LEDs” for more information. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Seven-segment numeric display LEDs The seven-segment numeric display LEDs provide information about enclosure identification and diagnostics. Figure 58 on page 80 shows the numeric display LEDs. Chapter 4. Operating the DCS3700 storage system and expansion enclosure...
Incompatible module. Cache memory and cache battery Each storage controller in the DCS3700 storage subsystem contains 2 GB or 4 GB of cache memory to store read and write operations. In a dual controller configuration, both controllers in the DCS3700 must have the same amount of cache memory.
IBM part number for the battery unit available when you call. (C007) Replace the battery units in the DCS3700 storage system when they are identified as failing by the Storage Manager Subsystem Management window, or when the battery fault LEDs light. See “Controller LEDs”...
Attention: Write caching is suspended while a battery pack is either charging or self-testing. Turning off the storage subsystem The DCS3700 is designed to run continuously. After you turn it on, do not turn it off. Turn off the power only in the following situations: v Instructions in a hardware or software procedure require that you turn off the power.
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Run the Recovery Guru by clicking Recovery Guru in the toolbar in the Subsystem Management window. b. Complete the recovery procedure. If the Recovery Guru directs you to replace a failed component, use the individual LEDs to locate the failed component. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
LEDs to stop flashing. 7. Turn off the ac power switch on the rear of the DCS3700 storage system in the storage subsystem. Note: Until the power switch on each power supply is turned off, power remains turned on for both controllers.
See “Powering on the DCS3700” on page 68 for details about the correct power-on sequence.
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No: Go to step 6 6. Turn off both power switches on the DCS3700 storage system (see Figure 9 on page 13 and then power-off all connected DCS3700 expansion enclosures. Wait 1 minute and then turn on power to all connected DCS3700 expansion enclosures.
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When the procedure is completed, select Recheck in the Recovery Guru. This runs the Recovery Guru again to make sure that the problem is corrected. d. If the problem remains, contact your IBM technical-support representative. 11. Replace the bezel on the storage enclosure, if applicable.
Replacing components This chapter contains information about replacing components or installing optional devices in the DCS3700 storage system and DCS3700 expansion unit. Attention: To avoid overheating the storage enclosure and causing damage to its components, replace failed parts within 10 minutes, unless otherwise indicated. The Recovery Guru in the Storage Manager software identifies failed parts.
91. Attention: Handle and install cables correctly to avoid degraded performance or loss of communication with devices. See Chapter 3 "Cabling the DCS3700" in this document for more information. 3. Disconnect all attached interface cables from the controller. Be sure to label each cable so that you can reconnect it correctly.
Make sure that the power LEDs on both power supplies are lit. If the status of either of the power supplies is not Optimal, replace that power supply before you proceed with the controller replacement procedure. To replace a controller in a DCS3700 storage system, complete the following steps. Chapter 5. Replacing components...
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Attention: v If you are replacing a failed controller with a replacement controller from IBM Service, check to ensure that you have ordered the replacement controller that contains the same amount of cache memory that is installed in the failed controller. Also, transfer the cache backup battery and cache backup flash memory module to the replacement controller.
Pull the controller out of the bay. c. Place the controller on a level surface. Attention: The DCS3700 replacement controller ships with a temporary filler. Place the temporary filler in the controller chassis bay after the failed controller is removed, to maintain proper airflow and cooling.
Attention: Remove the temporary filler before you install the replacement controller. 16. Install the new controller. a. Make sure that the release levers on the controller are in the open position. b. Slide the controller into the bay until it stops. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
(Needs Attention) status? v Yes: Click Recovery Guru in the Subsystem Management window toolbar, and complete the recovery procedure. If the problem remains, contact your IBM technical-support representative. v No: Go to step 24.
For information on disposal of batteries outside the United States, see http://www.ibm.com/ ibm/environment/products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used batteries. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333.
Procedure 1. Read the "Safety" information and "Best practices" information found in the prolog and Chapter 1 of this document. 2. Turn off the storage subsystem. 3. Disconnect the cables that are connected to the controller. 4. Remove the controller from the chassis. Figure 64.
Slide the controller into the bay until it stops. c. Push the release levers to the closed position. 14. Reconnect the cables that you disconnected in step 3 on page 97. 15. Turn on the storage subsystem. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
(Needs Attention) status? v Yes: Click Recovery Guru in the Subsystem Management window toolbar, and complete the recovery procedure. If the problem remains, contact your IBM technical-support representative. v No: Go to step 21.
DDM FRUs: – When adding DDM FRUs, if you are not installing all 60 DDM FRUs into the DCS3700, install the DDM FRUs in each drive drawer in the front row (slots 1, 4, 7, and 10). To maintain uniform airflow across all drive drawers, the storage expansion enclosure must be configured with a minimum of 20 drives, with four drives in the front row of each of the five drive drawers (slots 1, 4, 7, and 10).
DDM is removed or installed. These DDMs are known as hot-swap DDMs. Installing hot-swap hard disk drives With the exception of the DCS3700 storage subsystem initial power up, you should add DDMs while the storage expansion enclosure is turned on and running. Complete the following steps to install hot-swap...
Figure 70. Aligning the drive c. Lower the drive straight down; then, rotate the drive handle down until the drive snaps into place under the drive release lever. See Figure 71 on page 103. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Drive handle Release latch Figure 71. Locking the drive in place 7. Push the drive drawer all the way back into the storage expansion enclosure, closing the levers on each side of the drive drawer. 8. Install the bezel on the front of the storage expansion enclosure. See “Replacing the bezel” on page 118 for the steps to install the bezel.
The following are methods for upgrading DDMs: v Replacing all the DDMs at the same time This method requires that you back up the data on the affected DDMs and then turn off the DCS3700 storage subsystem. Attention: Turn off the DCS3700 storage system before you turn off the DCS3700 expansion enclosure.
Compare the kit instructions with this procedure to determine if you need to modify this procedure. 2. Use the DS Storage Manager software to check the status of the DCS3700. Correct any problems that are reported. 3. Perform a complete backup of the DDMs that you are replacing.
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Turn off power to the DCS3700 storage system before you power off the DCS3700 expansion enclosure. Turn off both power supply switches on the back of the storage subsystem.
9. Turn on the power to each device, based on the power-on sequence in step 8 on page 106. To turn on power to the DCS3700 storage system and expansion enclosures, turn on the power-supply switches on the back of the enclosures. You must turn on both power-supply switches to take advantage of the redundant power supplies.
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9. When reconstruction is finished on the new DDM, repeat step 5 through step 8 for each additional DDM that you want to install. 10. Use the DS Storage Manager software to configure the additional space on the new DDMs. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Replacing an ac power supply About this task (L003) The power supplies are customer replaceable units (CRUs) and do not require preventive maintenance. Use only the supported power supplies for the storage subsystem. Each power supply has a built-in sensor that detects the following conditions: v Over-voltage v Over-current v Overheated power supply...
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7. Make sure that the Service Action Allowed LED is lit. Do not remove the power supply if the LED is off. For more information about the Service Action Allowed LED, see “Service Action Allowed LED” on page 89. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the provided power cord. Do not use the provided power cord for any other product.
Go to step 17. v The fault and ac power LEDs are lit but the dc power LED is off: The power supply is faulty. Turn off the power switch and contact your IBM technical-support representative for a replacement power supply.
Replacing a battery About this task The controller in the DCS3700 storage system contains a rechargeable battery backup unit that provides power to back up the cache memory onto flash memory in the event of a power failure. Each battery unit contains a sealed, rechargeable SMART lithium ion battery.
Slide the battery unit out of the controller in the direction that is indicated by the arrow. c. Dispose of the battery as required by local ordinances or regulations. For more information, see the IBM Systems Environmental Notices and User's Guide on the support DVD that shipped with your unit.
a. Slide the battery pack into the controller until the battery-pack connector pins are firmly seated in the controller battery connector. b. Tighten the captive fastener to secure the battery pack in place. 10. Install the cover (see “Removing and installing a cover” on page 91). 11.
Place the controller on a level surface. 3. Remove the cover (see “Removing and installing a cover” on page 91). 4. Remove the DIMM from the connector. Figure 77. Removing the DIMM from the controller IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
a. Open the retaining clip on each end of the DIMM connector. b. Lift the DIMM out of the connector. 5. If the DIMM is functional, place the DIMM in a static-protective package until you are ready to install Installing the DIMM About this task Complete the following steps to install the DIMM in the controller: Procedure...
1. Remove the bezel by completing the following steps: a. At the front of the storage expansion enclosure, remove the bezel by pressing inward on the latches (see Figure 80 on page 119). IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Latch Latch Figure 80. Removing the bezel b. Pull the bezel toward you to remove it from the enclosure. 2. Install the bezel by completing the following steps: a. Orient the bezel to the front of the storage expansion enclosure (see Figure 80). b.
7. Push the release levers to the closed position. 8. Connect the SAS cables to the ESM. 9. Turn on the power. 10. Go to http://www.ibm.com/servers/storage/support/ to check for ESM code updates. For more information, see the download instructions on page 1. Replacing a fan assembly Use this procedure to replace a failed fan assembly.
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Orient the fan assembly to the fan assembly bay and push the fan assembly all the way into the bay. Note: Although both fan assemblies (left and right) are identical, they are seated in the DCS3700 enclosure in opposite orientations. If the fan assembly cannot be fully inserted in the fan assembly bay, rotate it 180 degrees and reinsert it.
Use the Storage Manger Subsystem Management window to prepare the drive drawer for removal: 1) Open the Subsystem Management window for the DCS3700 storage subsystem. 2) Select Advanced -> Troubleshooting -> Prepare for Removal. A Prepare for Removal window displays.
a. At the rear of the drive tray, remove the right fan assembly. See “Replacing a fan assembly” on page 120 for the steps to remove a fan assembly. Figure 83 shows the area with the fan assembly removed. Attention: If you are performing this procedure with the power turned on, you must reinstall the fan assembly within 5 minutes.
Remove the left cable chain. i. Reinstall the left fan assembly. See “Replacing a fan assembly” on page 120 for the steps to install a fan assembly. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Attention: If you are performing this procedure with the power turned on, you must reinstall the fan assemblies before you remove the drive drawer. Otherwise, the equipment could overheat. 5. Remove the drive drawer by completing the following steps: a. At the front of the storage expansion enclosure, pull the handles on the drive drawer to be removed until the drive drawer stops.
90 seconds or until it is recognized by the DS Storage Manager. See “Installing hot-swap hard disk drives” on page 101 for the steps to install the drives. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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12. The Service Action Allowed LED on the replaced drive drawer should be turned off automatically by the controllers. If it is not turned off automatically, open the script window for the DCS3700 storage subsystem, and execute the following SMcli script command: set enclosure [enclosureID] drawer [drawerID] serviceAllowedIndicator=off;...
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Use the indicator lights, the diagnostics and test information, the symptom-to-FRU index, and the connected server HMM to diagnose problems. The PD maps found in the IBM System Storage DS5000 Problem Determination Guide may provide you with additional diagnostic aids.
LEDs to be lit. (Drive PFA exceeded or nominal temperature exceeded errors are examples.) Follow the corrective actions in the Recovery Guru window. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Amber LED is lit storage controller Unsupported controller Controller configurations do not match. (continued) fault LED (service Check that host daughter card and cache action LED may memory are the same in both controllers. also be lit) Front panel Fibre Channel connection Check that the CRUs are properly installed.
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Check for and solve one of the following situations: All amber and green All drives v storage enclosures are not correctly connected to the DCS3700. LEDs are slowly v DCS3700 does not have the correct firmware version. (activity and fault...
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If any other LEDs are lit, replace the midplane. Contact your IBM technical-support representative. All drives Midplane failure Replace the DCS3700. Contact your IBM technical-support representative. The DCS3700 expansion Verify that the expansion enclosure is enclosure is connected to connected to a supported storage unsupported storage subsystem.
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1. Make sure that the SAS cables are undamaged and correctly connected. 2. Replace the SAS cables. ESM failure Contact your IBM technical support representative. Random errors Subsystem Midplane failure Replace the DCS3700. Contact your IBM technical-support representative. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Replace the drive. See “Replacing problem with the ESM or components” on page 89 for more controller. information. Incorrect firmware Make sure that the DCS3700 has the version correct firmware version. In a dual-controller Replace the failed controller and ESM. See storage subsystem, one “Replacing components”...
ESM or the controller. Also, consider replacing the device at the other end of the SAS cable. Parts listing Figure 88 on page 137 and the following table provide a parts listing for the DCS3700. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Figure 88. DCS3700 storage subsystem enclosure parts list Table 22. Parts listing (DCS3700 storage system and expansion enclosure) Index DCS3700 (MT 1818-80E, 80C) FRU P/N Rail kit 59Y5414 Fan assembly 90Y8598 Power supply, 1755w, AC 90Y8593 Controller with 2GB Cache DIMM, no host interface...
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Table 22. Parts listing (DCS3700 storage system and expansion enclosure) (continued) Index DCS3700 (MT 1818-80E, 80C) FRU P/N Chassis assembly, includes midplane and disk drive 90Y8591 drawers 8GB SFP module, short wave 49Y4123 PDU jumper cable Cable, Fibre Channel, 1M...
Whenever you add options to your storage expansion enclosure, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other options and provide needed data whenever you contact your IBM technical support representative. Identification numbers Record and retain the following information.
For a sample information record, see Table 24 on page 141. Table 23. Storage subsystem and controller information record Storage Management Controllers-Ethernet and IP addresses, and host Host-IP address and host subsystem name method name name IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Sample information record Table 24 shows a sample information record. This network contains storage subsystems that are managed by using both the direct-management and host-agent-management method. Table 24. Sample information record Storage subsystem Management Controllers-Ethernet and IP addresses, and Host-IP address and name method host name...
Attention: If you replace a hard disk drive in the wrong drive bay it might cause a loss of data. Table 25. Hard disk drive record Bay Number Hard disk drive serial number Replaced hard disk drive serial number IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
M5 screws when mounting the support rails and DCS3700 to a rack. The locations for the M5 screws are highlighted in the templates. The DCS3700 is 4 U high. Align the template with the rack at a U boundary. U boundaries are shown as horizontal dashed lines in the rack mounting templates.
Install second Install first Install first Install second Install second FRONT Rack Mounting Template Rail assembly Rail assembly (front left) (front right) Install first Install first Figure 89. Front rack mounting template IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
The general safety requirements for IBM products installed in non-IBM racks are: 1. Any product or component that plugs into either an IBM power distribution unit or mains power (via a power cord), or uses any voltage over 42 V ac or 60 V dc (considered to be hazardous voltage) must be Safety Certified by a Nationally Recognized Test Laboratory (NRTL) for the country in which it will be installed.
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CSA- approved nonconductive step ladder (unless other arrangements have been made with the local IBM Service Branch Office). Products installed over 2.9 m (9 ft.) above the floor requires a Special Bid to be completed before they can be serviced by IBM service personnel.
Rack specifications When installing a DCS3700 storage system or DCS3700 storage expansion enclosure into a non-IBM rack, follow the specifications below. 1. The rack or cabinet must meet the EIA Standard EIA-310-D for 19-inch racks published August 24, 1992. The EIA-310-D standard specifies internal dimensions, for example, the width of the rack opening (width of the chassis), the width of the module mounting flanges, the mounting hole spacing, and the depth of the mounting flanges.
719 mm (28.3 in.) apart and the internal width bounded by the ™ mounting flanges at least 494 mm (19.45 in.), for the IBM Storage System or eServer rails to fit in your rack or cabinet (see Figure 91 on page 149).
Planning Representative to ensure a safe installation into your environment for rack mounting loads and floor loading. Weight for one DCS3700 fully loaded is 102.27 kg (255 lbs). The load per EIA unit that a standard EIA rack enclosure must be able to support is 25.49 kg (56.2 lbs) per unit.
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The perforations should yield at least 34 percent minimum open area per square inch. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
Canadian Standards Association (CSA). Attention: The DCS3700 does not support 90-136V AC sources. It supports 200-240V AC sources only. Ensure that the AC input is appropriate for the DCS3700 before turning the power switches to the on position.
Argentina, Paraguay, Uruguay C19 to IRAM 2073 39M5346 9881 2.5m, 15A/250V, Korea (Democratic People’s Republic of), Korea (Republic of) C19 to KSC 8305 39M5535 9884 2.5m, 16A/250V, Brazil C19 to IEC 60083/75 IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Table 26. IBM power cords (continued) IBM power cord part Feature number code Description Used in these countries or regions 39M5366 9885 2.5m, 20A/250V, Taiwan C19 to CNS 10917-3 Appendix D. Power cords...
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Appendix E. Component weights Because of the size and weight of the DCS3700 storage enclosure, a lift tool and two trained service technicians are required to install the enclosure in a rack or remove the enclosure from a rack. If a lift tool is not available, you must reduce the weight of the storage enclosure before you lift it, as follows: v Remove two power supplies and make sure that the hard disk drive drawers are empty;...
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Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe on any IBM intellectual property right may be used instead.
If you are viewing this information in softcopy, the photographs and color illustrations may not appear. Trademarks IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked ® ™...
If IBM determines that the levels of particulates or gases in your environment have caused damage to the storage expansion enclosure, IBM may condition provision of repair or replacement of storage expansion enclosure or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.
Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
People's Republic of China Class A Electronic Emission Statement Russia Electromagnetic Interference (EMI) Class A Statement Taiwan Class A Electronic Emission Statement Taiwan Contact Information IBM Taiwan Product Service Contact Info: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888...
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AT-attached. Peripheral devices that are compatible adapter. A printed circuit assembly that transmits user with the original IBM AT computer standard in which data input/output (I/O) between the internal bus of signals on a 40-pin AT-attached (ATA) ribbon cable...
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A drive loop consists of one channel from each controller combined to form one pair of redundant DASD. See direct access storage device. drive channels or a redundant drive loop. Each drive IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Drive loops are more Extended Industry Standard Architecture (EISA). A commonly referred to as drive channels. See drive bus standard for IBM compatibles that extends the channels. Industry Standard Architecture (ISA) bus architecture to 32 bits and allows more than one central processing DRAM.
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Also simultaneously. known as an Advanced Technology Attachment Interface (ATA). host bus adapter (HBA). An interface between the fibre-channel network and a workstation or server. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Internet Protocol (IP). A protocol that routes data logical unit number (LUN). An identifier used on a through a network or interconnected networks. IP acts small computer system interface (SCSI) bus to as an intermediary between the higher protocol layers distinguish among up to eight devices (logical units) and the physical network.
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Web, intranets, or CD-ROM; and can be viewed with the Acrobat Reader, which is software from Adobe NVS. See nonvolatile storage. Systems that can be downloaded at no cost from the Adobe Systems home page. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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RVSD. See recoverable virtual shared disk. program temporary fix (PTF). A temporary solution SAI. See Storage Array Identifier. or bypass of a problem diagnosed by IBM in a current unaltered release of the program. SA Identifier. See Storage Array Identifier.
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A switch and the collection of devices access memory (DRAM), which must be regularly connected to it that are not in other groups. IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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switch zoning. See zoning. Presumably, the actual recipient is a software application running at the IP address and listening to synchronous write mode. In remote mirroring, an the port. option that requires the primary controller to wait for the acknowledgment of a write operation from the TSR program.
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LEDs 73 heat output 21 Drive drawer Collect All Support Data 6 host bus adapter 30 LEDs 78 Component weights for DCS3700 157 host interface adapter drive FRUs 100 components installing 96 drive installation 37 2 Gbps hard disk drives 7...
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153 removing an LC-LC cable 50 particulate contamination 161 static-protective package 45 patents 159 Small Form-Factor Pluggable modules power cord use by country 153 described 15 power cords 153 IBM System Storage DCS3700: Installation, User, and Maintenance Guide...
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Part Number: 90Y8588 Printed in USA (1P) P/N: 90Y8588...