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Error Messages

For more help and to check the latest information on troubleshooting your printer, please visit
http://support.dell.com/support.
Error Message:
Computer Not Connected
Connect to computer.
This function is not supported
using this network connection.
No response
Press
to cancel.
Load paper, then press
Document Load Error. Check
Automatic Document Feeder,
then press
.
Clear Paper Jam
Check Automatic Document
Feeder, then press
Clear carrier jam, then press
.
Clear paper jam, then press
.
Clear Paper Jam
Check Duplexer, then press
.
Plain 8.5X11" or A4 paper is
required for 2-sided printing.
Cover Open.
Paper Size
Photo size is larger than paper
size. Press
to pick a new
paper size.
Unsupported Paper Size
What it indicates:
Attempting to scan or print Office files from a
memory card or USB key, or selecting the Save
to Computer option when the printer is not
connected to a computer or the computer is not
turned on.
Attempting to save photos from a memory card
or digital camera, or selecting the Save to
Computer option when the printer is not
connected to a computer or the computer is not
turned on or connected to a network.
Attempting to print Office files from a memory
card or USB key when the printer is connected to
a network adapter and not directly attached to
the computer.
A timeout has occured after the user pressed the
Start button
The printer is out of paper.
.
The Automatic Document Feeder is out of paper.
A paper jam exists in the Automatic Document
Feeder.
.
A printhead carrier jam occurred.
A paper jam exists in the printer.
A paper jam exists in the duplex unit.
Paper loaded into the duplex unit is not
supported.
The scanner base unit is open.
The paper in the printer is smaller than the
selected Blank Paper Size.
A photo print job is initiated, and an unsupported Press the Back button
.
Solution:
Ensure that your printer is
connected to your computer.
Ensure that your printer is turned
on and connected to your computer
or to a network.
Connect the printer directly to a
computer.
Press the Cancel button
Load paper into the printer, and
then press the Select button
to continue printing. For more
information, see
Loading
Load paper into the ADF, and then
press the Select button
continue copying or scanning. For
more information, see
Into the
Automatic Document
Feeder.
Clear the paper jam in the ADF. For
more information, see
Clearing
Paper
Jams.
Remove obstructions from the
carrier path or close the cartridge
carrier lids, and then press the
Select button
.
Clear the paper jam. For more
information, see
Check for a paper
jam..
Clear the paper jam. For more
information, see
Check for a paper
jam..
Load 8.5 X 11 or A4 paper, then
press the Select button
continue two-sided printing.
Close the scanner base unit.
Change the Blank Paper Size to
match the paper in the printer, or
press the Select button
continue printing.
.
Paper.
to
to
to
to

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