Error Message - Panasonic KX-NCP500 Networking Manual

5.2 Error Message

5.2 Error Message
When a major system error occurs, an error message is displayed on the IP-PT.
For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be
displayed.
Note
For details for the KX-NT400, refer to the Operating Instructions of the KX-NT400.
Error Message & IP-PT Activity
ERR 1001-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1002-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1003-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1004-XXXX
HARDWARE ERROR
Displays error and stops operating.
ERR 1005-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1006-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1007-0000
HARDWARE ERROR
Displays error and stops operating.
ERR 1051-0000
SOFTWARE ERROR
Displays error and stops operating.
ERR 2001-XXXX
SYSTEM ERROR
Resets and displays error for 5 seconds
while starting up.
ERR 2002-0000
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
ERR 2003-0000
POOR LAN CONNECTION
Resets and displays error for 5 seconds
while starting up.
108 IP Networking Guide
Probable Cause
•
Sub CPU malfunction
•
Sound hardware
malfunction
•
Flash memory malfunction
•
PHY (network control IC)
error
•
SDRAM error
•
SRAM error
•
Sub CPU malfunction for
Self Labeling
•
PBX software version error
•
Unexpected error
•
Transmission error
Solution
•
Repair or replace the
IP-PT.
•
Consult your network
administrator.
•
If this error is displayed
frequently, repair or
replace the IP-PT.
•
Check with the network
administrator whether
there is a problem with the
LAN.
•
If this error is displayed
frequently, repair or
replace the IP-PT.
Document Version 2010-08