Citizen CT-P290 User Manual
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Citizen CT-P290 User Manual

Citizen CT-P290 User Manual

Citizen line thermal printer user's manual
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LINE THERMAL PRINTER
MODEL
CT-P290/CT-P291
CT-P292/CT-P293
User's Manual

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Summary of Contents for Citizen CT-P290

  • Page 1 LINE THERMAL PRINTER MODEL CT-P290/CT-P291 CT-P292/CT-P293 User’s Manual...
  • Page 2 WEEE MARK...

  • Page 3: Declaration Of Conformity

    Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration is applied only for 230V model. IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.

  • Page 4: General Precautions

    ● Note that Citizen Systems is not responsible for any operation results regardless of missing, error, or misprinting in this manual. ● Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual.
  • Page 5 SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.
  • Page 6 Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer. Do not handle the printer in the following ways: ■ Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge).
  • Page 7 CAUTION Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping may cause injury. • Poor print quality may occur. ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment.
  • Page 8 • Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer. ■ Do not leave things around the supply outlet.
  • Page 9 CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. ■ Do not transport this printer with the paper roll inside. •...

  • Page 10: Daily Maintenance

    ■ Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ■ In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. ■ Be careful that the printer cover does not entrap your hands or fingers.

  • Page 11: Table Of Contents

    THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............9 1.1 Features ..................9 1.2 Unpacking ..................10 1.3 Model Classification ..............11 1.4 Basic Specifications ..............12 1.5 Power Supply Used ..............13 2. EXPLANATION OF PRINTER PARTS........13 2.1 Printer Appearance ..............13 2.2 Front Cover Inside ................

  • Page 12: General Outline

    1. GENERAL OUTLINE This product is a thermal panel printer to be built in a rack or the like that can be used for a variety of applications including data communication terminals, POS terminals, and various kinds of terminals for measuring instruments. With extensive built-in features, it can be used in a wide range of applications.

  • Page 13: Unpacking

    1.2 Unpacking When unpacking the printer, confirm that the following are provided: ● Printer: ● Sample paper roll: 1 roll ● Quick start guide: ● Wiring cable: ● Ferrite core: ● Mounting attachment: ● Screws for fixing mounting attachment: ● Wire clamp: ●...

  • Page 14: Model Classification

    1.3 Model Classification The printer models are classified by the following designation method: CT - P290 U - WH - NN Model Wiring cable 0: 2 inch (Without auto cutter) NN: Standard harness 1: 2 inch (With auto cutter) DC: HOSHIDEN connector use 2: 3 inch (Without auto cutter) 3: 3 inch (With auto cutter) Body case color...

  • Page 15: Basic Specifications

    Print speed may be delayed by the setting of print conditions or by the combination of commands. *2: Interface installed varies by model category. *3: However, print quality may partly be out of warranty. *4: Standard acquired by the use of CITIZEN AC adapter 36AD2. — 12 —...

  • Page 16: Power Supply Used

    (Front view) (Rear view) ●Front cover Opened or closed in the case of paper handling, paper jam, etc. ● Manual cutter(CT-P290/CT-P292 only) Used when cutting paper. (If the paper length is short, cutting remainder may present.) ●Case Internal mechanism is covered with the case. Do not apply excessive force.

  • Page 17: Front Cover Inside

    See 5.4 Specifications of Power Supply and Interface Connectors ● Interface Attached power cord and wiring cable are connected. ● FG terminal The printer frame is connected to ground. Be sure to keep this wiring. ● Mounting attachment A metal attachment for mounting the printer in a rack or the like. ●...

  • Page 18: Operation Panel

    2.3 Operation Panel FEED switch POWER LED ERROR LED PAPER LED ● FEED switch Pressing this button once causes the paper to feed one line. The longer the button is pressed, the more paper is fed. In case of auto cutter error, press the FEED button after removing the cause of the error.

  • Page 19: Preparation

    3. PREPARATION 3.1 Mounting on Rack 1. Insert the printer into the specified rack, etc. as shown in the following figure. 2. Attach the supplied mounting attachment to the printer from the rear and fix the printer with the supplied screws. 3.

  • Page 20: Connecting Power Cord And Data Cable

    3.2 Connecting Power Cord and Data Cable [In case of NN type] 1. Make sure the power supply for the opposite equipment to be connected is OFF. 2. Prepare the power supply that can supply the supply voltage and current capacity designated in the specifications (DC 24 V ±10%, 1.2 to 1.5A (9A or more at peak current).
  • Page 21 [In case of DC type] 1. Make sure the power supply for the opposite equipment to be connected is OFF. 2. Prepare the power supply that can supply the supply voltage and current capacity designated in the specifications ((DC 24 V ±10%, 1.2 to 1.5 A (9 A or more at peak current).

  • Page 22: Opening And Closing

    3.3 Opening and Closing Front Cover 1. Apply your fingers onto the concaved places located at the right and left sides of the front cover and pull the cover in the direction of arrow. The cover opens about 150° downward. 2.

  • Page 23: Adjusting Paper Adjust Guide

    By changing the position of the paper adjust guide, narrower paper can be set. The paper adjust guide is set to the factory to the position shown below. ● For CT-P290/CT-P291: 58-mm wide paper roll ● For CT-P292/CT-P293: 80-mm wide paper roll 1.

  • Page 24: Setting Dip Switch

    2. Pressing the hooks at both sides remove the operation panel cover. 3. Set the DIP switch. 4. Return the operation panel to the former position. (The printer does not operate if the operation panel is detached.) Operation panel cover CT-P290 Initial Switch No. Function Settings...
  • Page 25 CT-P292 Initial Switch No. Function Settings Auto cutter Available Interface See Table below. Destination Japan North America Spare Fixed Print head installed 3 inch Character Normal Low current consumption Reserved Fixed CT-P293 Initial Switch No. Function Settings Auto cutter Unavailable Interface See Table below.

  • Page 26: Maintenance And Troubleshooting

    4. MAINTENANCE AND TROUBLESHOOTING 4.1 Releasing Cutter Lock Dropping of foreign object, paper jam or the like in the printer may cause a cutter lock error. If the cuter lock error is slight, press the FEED button or use a cutter lock release command to start the auto recovery operation.

  • Page 27: Cleaning The Print Head And Platen

    4.2 Cleaning the Print Head and Platen Dust, paper dust or the like on the thermal head or platen unit may cause poor print quality, paper feed error, etc. Periodic cleaning of thermal head and platen unit is recommended. thermal head 1.

  • Page 28: Hexadecimal Dump Printing

    4.4 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur, this function allows checking whether or not the printer is receiving data correctly. Set paper to the printer and keep the front cover open. With the FEED button pressed and held, turn the printer power on and then close the printer cover.

  • Page 29: Error Indication

    LED blinks. Remove the cause of the trouble and press the FEED button. If the blade still does not move and the cover cannot be opened, contact your Citizen Systems dealer. ● Thermal head overheat When you print dense characters or dark image, the head temperature rises.

  • Page 30: Other

    5. OTHER 5.1 External Views and Dimensions CT-P290/CT-P291 (2 inch model) (Unit: mm) 104+0.5 Dimensions for Installation 10.5 DC type only CT-P292/CT-P293 (3 inch model) 124+0.5 Dimensions for Installation 10.5 DC type only — 27 —...

  • Page 31: Printing Paper

    Paper width 80 Paper width 58 −1 −1 Maximum print area 51 Maximum print area 72 CT-P290/CT-P291 use CT-P292/CT-P293 use CAUTION! DO NOT use the following type of paper roll. ■ Paper with folds. ■ Paper with bent corners. ■ Paper pasted or glued to the core.

  • Page 32: Manual Setting Of Memory Switches

    FEED switch invalid SW3-2 Reserved Fixed − SW3-3 Parallel reset Valid Invalid SW3-4 Reserved Fixed − SW3-5 Character size*3 48 (CT-P292/CT-P293) 34 (CT-P290/CT-P291) SW3-6 Reserved Fixed − SW3-7 CBM1000 Mode Invalid Valid SW3-8 Resum Open Err Close Command Memory SW4-1 Reserved −...
  • Page 33 Switch No. Setting 0 (OFF) 1 (ON) Memory SW5-1 Reserved Fixed − SW5-2 Reserved Fixed − SW5-3 Reserved Fixed − SW5-4 Reserved Fixed − SW5-5 Reserved Fixed − SW5-6 Speed/Quality Speed priority Quality priority SW5-7 Reserved Fixed − SW5-8 Reserved Fixed −...
  • Page 34 Selecting memory switch When the FEED button is pressed short (within 2 seconds), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ..“Memory SW10” → “Save To Memory” → “Memory SW1” → ..repeatedly. When the memory switch you want to change is reached, press and hold the FEED button (for more than 2 seconds).

  • Page 35: Specifications Of Power Supply And Interface Connectors

    5.4 Specifications of Power Supply and Interface Connectors Connector pin assignment for power supply, serial interface and parallel interface is shown below. Pin No. Signal name Input and output Function AUTOFD Input ParallelI/F AUTO FD SELECT IN Input ParallelI/F SELECT IN Not usable Power supply for driving mechanism Power supply for driving mechanism...

  • Page 36: Specifications Of Connector For Usb Interface

    a. The ERROR and PE LED indicators are provided with a resistance of 330 W in the circuit to keep the current value at 10 mA. To use this terminal, adopt an LED rated with about 2V of forward voltage. If you use an LED exceeding 10 mA, the control board may be destructed.
  • Page 37 ZH74902-00F 1.00E-1002 Printed in Japan...

This manual is also suitable for:

Ct-p291Ct-p292Ct-p293

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