Panasonic KX-TDA50 Installation Manual

Hybrid ip-pbx
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Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 6.0000 or later

Installation Manual

Hybrid IP-PBX
KX-TDA50
Model No.
Document Version: 2010-11
SD Logo is a
trademark of
SD-3C, LLC.

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Summary of Contents for Panasonic KX-TDA50

  • Page 1: Installation Manual

    Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. SD Logo is a KX-TDA50: PSMPR Software File Version 6.0000 or later trademark of SD-3C, LLC.
  • Page 2: System Components

    System Components System Components System Components Table Category Model No. Description Main Unit KX-TDA50 Main Unit CO Line Cards KX-TDA5180 4-Port Analog Trunk Card (LCOT4) KX-TDA5193 4-Port Caller ID Card (CID4) KX-TDA5450 4-Channel SIP Trunk Card (SIP-GW4) KX-TDA5451 4-Channel VoIP DSP Card (SIP-DSP4)
  • Page 3 KX-A236 Additional AC Adaptor KX-T30865 Doorphone KX-T7765 KX-T7775 Equipment Compatibility Compatible Panasonic Proprietary Telephones The PBX supports the following telephones: • Digital proprietary telephones (e.g., KX-DT300 series) • Analog proprietary telephones (e.g., KX-T7700 series) • IP proprietary telephones (e.g., KX-NT300 series) •...
  • Page 4: Safety Notices

    System Components – proper operation and compatibility with services provided by telecommunications companies over connected networks Note In this manual, the suffix of each model number (e.g., KX-TDA50G) is omitted unless necessary. Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property.
  • Page 5: Important Safety Instructions

    Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
  • Page 6: Important Information

    Important Information Important Information SAVE THESE INSTRUCTIONS WARNING SAFETY REQUIREMENTS For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase;...
  • Page 7 Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. •...
  • Page 8 Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Installation Manual...
  • Page 9 Precaution Precaution WARNING REMOVE MEMORY CARD WHILE POWER SUPPLIED TO THE PBX Doing so may cause the PBX to fail to start when you restart the system. Document Version 2010-11 Installation Manual...
  • Page 10 Precaution Password Security CAUTION To the Administrator or Installer regarding the system password Please provide all system passwords to the customer. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.
  • Page 11: Installation Manual

    Introduction Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Hybrid IP-PBX, KX-TDA50. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console. The Structure of this Manual...
  • Page 12 • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TDA50 • Certification No.: found on the side of the unit • Ringer Equivalence No.: 0.3A • Facility Interface Code: 02LS2 •...
  • Page 13 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 14: Table Of Contents

    Installing/Removing the Optional Service Cards ............42 2.2.7 Types of Connectors ......................53 2.2.8 Attaching a Ferrite Core ....................54 2.2.9 Wall Mounting (KX-TDA50) ....................55 2.2.10 Wall Mounting (AC Adaptor) ...................58 2.2.11 Surge Protector Installation ....................62 Information about the CO Line Cards ................65 2.3.1...
  • Page 15: Installation Manual

    Table of Contents 2.6.2 Parallel Connection of the Extensions ................93 2.6.3 Digital EXtra Device Port (Digital XDP) Connection ............96 2.6.4 First Party Call Control CTI Connection ...............100 Connection of Doorphones, Door Openers, External Sensors, and External Relays ..........................101 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays ..........................101 Connection of Peripherals ...................105 2.8.1...
  • Page 16 Table of Contents Installation Manual Document Version 2010-11...
  • Page 17: System Outline

    Section 1 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2010-11 Installation Manual...
  • Page 18: Basic System Construction

    1.1.1 Main Unit 1.1 Basic System Construction 1.1.1 Main Unit The main unit is equipped with 4 analog CO line ports (one LCOT4 card) and 4 extension ports (Super Hybrid Ports). For system expansion, optional service cards can be installed, and an additional AC adaptor can also be connected.
  • Page 19: System Connection Diagram

    1.1.2 System Connection Diagram 1.1.2 System Connection Diagram ITSP CO (Telephone Company) Lines Network Analog (e.g., ADSL Remote PC Modem) Private IP Network Router IP-PT IP Softphone Fax Machine CTI Server Printer DSS Console Wireless Phone External Sensor/ External Relay Device DSS Console Doorphone &...
  • Page 20 1.1.2 System Connection Diagram KX-DT346/ KX-DT343/ KX-T7636/ KX-T7633 DPT LCOT4 DLC8 Telephone Console Analog (KX-TDA5180) (KX-TDA5172) Company CO Line CID4 Voice DLC4 (KX-TDA5193) Processing (KX-TDA5171) System PT-interface CS KX-DT300/ KX-DT300/ IP-GW4 KX-T7600 KX-T7600 (KX-TDA5480) Private Router IP Network SIP-GW4 (KX-TDA5450) CTI Server SIP-DSP4 ITSP...
  • Page 21: Optional Equipment

    1.2.1 Optional Equipment 1.2 Optional Equipment 1.2.1 Optional Equipment Maximum Model No. Model Name Description Quantity KX-TDA5105 Memory Expansion Card Memory expansion card to increase (MEC) system data storage space, double the number of DPTs (using Digital XDP connection), and display language selection for VM Menu.
  • Page 22 4-channel VoIP DSP card. To be Card (SIP-DSP4) mounted on the SIP-GW4 card. KX-TDA5470 4-Channel VoIP 4-channel VoIP extension card. Extension Card Compliant with Panasonic proprietary (IP-EXT4) protocol, and ITU-T G.729A and G.711 codec methods. KX-TDA5480 4-Channel VoIP 4-channel VoIP gateway card. This card...
  • Page 23: Specifications

    1.3.1 General Description 1.3 Specifications 1.3.1 General Description Switching Non-blocking AC Adaptor AC Input 110 V AC to 240 V AC; 1.35 A; 50 Hz/60 Hz DC Output 40 V; 1.38 A (55.2 W) DC Input • DC IN 1: 40 V; 1.38 A (55.2 W) •...
  • Page 24 1.3.1 General Description Extension Connection Cable 1-pair wire (T, R) 1-pair wire (D1, D2) or 2-pair wire (T, R, D1, D2) 2-pair wire (T, R, D1, D2) PT-interface CS (2-channel) 1-pair wire (D1, D2) PT-interface CS (8-channel) 4-pair wire (D1, D2) DSS Console and Add-on Key 1-pair wire (D1, D2) Module...
  • Page 25: Characteristics

    1.3.2 Characteristics 1.3.2 Characteristics Terminal Equipment Loop Limit • PT: KX-DT300/KX-T7600 series DPT: 90 W; all other DPTs/APTs: 40 W SLT: 600 W including set • • Doorphone: 20 W PT-interface CS: 65 W • 15 000 W minimum Minimum Leakage Resistance Maximum Number of Extension for PT or SLT Instruments per Line...
  • Page 26: System Capacity

    1.3.3 System Capacity 1.3.3 System Capacity Maximum CO Line and VoIP Line The PBX supports the following number of CO lines and VoIP lines. Line Type Maximum Number CO Line VoIP Line (H.323) VoIP Line (SIP) Maximum Terminal Equipment The following number of items of terminal equipment can be supported by the PBX. Depending on the type and total number of items of equipment to be connected, the MEC card may be required.
  • Page 27: Mec Card Calculation

    1.3.3 System Capacity Without Additional AC Terminal Equipment Type With Additional AC Adaptor Adaptor External Sensor This number includes all ports of SLC cards, regardless of whether an SLT is connected or not. A maximum of 4 ports (8 channels) of a single VPS can be connected to the PBX. Note Devices connected to the PBX that exceed the system capacity will not function.
  • Page 28 1.3.3 System Capacity Equipment Type MEC Figure 4 ports Total The total MEC figure is 32. As this exceeds 28, you need to install an MEC card for this configuration. Installation Manual Document Version 2010-11...
  • Page 29 1.3.3 System Capacity AC Adaptor Selection You must connect an additional AC adaptor in any of the following conditions: • A total of more than 4 APTs, DPTs (except KX-DT300/KX-T7600 series), and DSS consoles (except KX-DT300/KX-T7600 series) are connected. • More than 4 CSs are connected.
  • Page 30 1.3.3 System Capacity Installation Manual Document Version 2010-11...
  • Page 31: Installation

    Section 2 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the optional service cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included. Document Version 2010-11 Installation Manual...
  • Page 32: Before Installation

    2.1.1 Before Installation 2.1 Before Installation 2.1.1 Before Installation Please read the following notes concerning installation and connection before installing the PBX and terminal equipment. Be sure to comply with all applicable laws, regulations, and guidelines. Safety Installation Instructions WARNING When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: •...
  • Page 33: Wiring Precautions

    2.1.1 Before Installation • Do not stack up the optional service cards. To avoid damage to the optional service cards, always use the extension bolts. Wiring Precautions Be sure to follow these instructions when wiring the unit: CAUTION • Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated by such equipment may hamper system performance or interrupt the system.
  • Page 34: Installation Of The Pbx

    2.2.1 Unpacking 2.2 Installation of the PBX 2.2.1 Unpacking Unpack the box and check the items below: Main Unit AC Cord AC Adaptor Screws for Wall Mounting Washers for Wall Mounting Mini Plug (for pager and music source) SD Memory Card Main Strap Strap (for the pre-installed LCOT4 card) Optional Card Label Sheet...
  • Page 35: Names And Locations

    2.2.2 Names and Locations 2.2.2 Names and Locations Ground Terminal DC IN 2 DC IN 1 Power Switch SD Memory Card Slot Cover Reset Button System Initialize Switch MOH port Pager port Super Hybrid Ports RS-232C port USB port Document Version 2010-11 Installation Manual...
  • Page 36: Opening/Closing The Covers

    2.2.3 Opening/Closing the Covers 2.2.3 Opening/Closing the Covers Opening the Covers Pull the slide button to the right and, holding it, slide the cable cover upwards. Then turn the cable cover slightly to remove it. Slide Button Cable Cover Remove the three screws. Screw Holding the protrusions on both sides of the front cover, swing the cover open.
  • Page 37 2.2.3 Opening/Closing the Covers Removing/Attaching the Front Cover If you prefer, you can remove the front cover. Removing the Front Cover Holding the front cover open at about a 45° angle, remove the front cover by pushing it in the direction of the arrow as shown below.
  • Page 38 2.2.3 Opening/Closing the Covers Attach the rear hooks on the cable cover to the main unit, then swing the cable cover closed so that the front hooks fit in place. Cable Cover Slide the cable cover down until it locks. Installation Manual Document Version 2010-11...
  • Page 39: Installation Of The Sd Memory Card

    To prevent data leakage, render the SD Memory Card physically unusable before disposal. Notice • Use only the SD Memory Card included with the PBX, or a Panasonic optional upgrade SD Memory Card. • The SD Memory Card must be inserted in the SD Memory Card slot of the PBX before startup.
  • Page 40: Led Indications

    2.2.4 Installation of the SD Memory Card LED Indications Indication Color Description SD ACCESS Green SD memory card status • ON: Accessing Installation Manual Document Version 2010-11...
  • Page 41: Frame Ground Connection

    2.2.5 Frame Ground Connection 2.2.5 Frame Ground Connection Loosen the screw. Screw Insert a grounding wire (user-supplied). Tighten the screw. Connect the grounding wire to ground. Grounding wire To ground WARNING • Proper grounding (connection to ground) is very important to protect the PBX from the bad effects of external noise or to reduce the risk to the user of electrocution in the case of a lightning strike.
  • Page 42: Installing/Removing The Optional Service Cards

    2.2.6 Installing/Removing the Optional Service Cards 2.2.6 Installing/Removing the Optional Service Cards Slot Position 11 * 10 * 02 * 01 * Slots 10 and 11 accept only cards that do not have external ports. Therefore, these slots do not have removable cover plates. Slot 02 has an LCOT4 card pre-installed.
  • Page 43 2.2.6 Installing/Removing the Optional Service Cards Card Slot Number Type MSG2 ü ü ü ü SVM2 ü ü ü ü ESVM2 ü ü ü ü Including one LCOT4 card that is installed by default. Only one of the HLC4, DLC4, SLC4 or PLC4 card can be installed. A maximum of two DLC8, SLC8 and PLC8 cards can be installed.
  • Page 44 2.2.6 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the hole of the card fits over the extension bolt.
  • Page 45 2.2.6 Installing/Removing the Optional Service Cards Stick an appropriate optional card label (included) to the left side of the corresponding card. Optional Card Label Connect a cable to an appropriate port of the card. For details about pin assignments, refer to the appropriate section in "2.3 Information about the CO Line Cards"...
  • Page 46 2.2.6 Installing/Removing the Optional Service Cards To detach the LED holder LED holder To attach the LED holder Installation Manual Document Version 2010-11...
  • Page 47 2.2.6 Installing/Removing the Optional Service Cards When installing a card in Slot 11, tighten the card using the screw included with the card, instead of the extension bolt. Screw Document Version 2010-11 Installation Manual...
  • Page 48: Cable Handling

    2.2.6 Installing/Removing the Optional Service Cards Cable Handling Attach the strap included with the card to one of the connected cables. Strap Bind all the connected cables together using the strap. Repeat the procedure for other cards. Installation Manual Document Version 2010-11...
  • Page 49 2.2.6 Installing/Removing the Optional Service Cards Attach the main strap (included with the PBX) to any of the 5 rails depending on your preference. Main Strap Document Version 2010-11 Installation Manual...
  • Page 50 2.2.6 Installing/Removing the Optional Service Cards Bind all the connected cables together using the main strap, and then close the cable cover. For how to close the cable cover, refer to "2.2.3 Opening/Closing the Covers". Cable Cover Main Strap Note •...
  • Page 51 2.2.6 Installing/Removing the Optional Service Cards • If you prefer, you can cut the other side of the cable cover and run the cables through that opening. For safety reasons, smooth the cut edges. Removing the Optional Service Cards Loosen the extension bolt. Holding the protrusions of the card, pull the card in the direction of the arrows.
  • Page 52 2.2.6 Installing/Removing the Optional Service Cards CAUTION When removing the optional service cards, do not put pressure on any parts of the main board (e.g., tall capacitors). Doing so may result in damage to the PBX. Installation Manual Document Version 2010-11...
  • Page 53: Types Of Connectors

    2.2.7 Types of Connectors 2.2.7 Types of Connectors Connector Type Pin Number Used for • DPH4 (KX-TDA5161) RJ11 • HLC4 (KX-TDA5170) • DLC4 (KX-TDA5171) • DLC8 (KX-TDA5172) • SLC4 (KX-TDA5173) • SLC8 (KX-TDA5174) • PLC4 (KX-TDA5175) (Twisted pair cable) • PLC8 (KX-TDA5176) •...
  • Page 54: Attaching A Ferrite Core

    2.2.8 Attaching a Ferrite Core 2.2.8 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to the SIP-GW4 or IP-EXT4 card. Attaching to an RJ45 Connector For SIP-GW4/IP-EXT4 Cards Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 5 cm (1-15/16 in) away from the connector.
  • Page 55: Wall Mounting (Kx-Tda50)

    2.2.9 Wall Mounting (KX-TDA50) 2.2.9 Wall Mounting (KX-TDA50) Mounting on Wooden Wall WARNING • Make sure that the wall that the cabinet will be attached to is strong enough to support the cabinet. If not, it is necessary for the wall to be reinforced.
  • Page 56 2.2.9 Wall Mounting (KX-TDA50) Hook the main unit on the screw heads. Mounting on Concrete or Mortar Wall WARNING • Make sure that the wall that the cabinet will be attached to is strong enough to support the cabinet. If not, it is necessary for the wall to be reinforced.
  • Page 57 2.2.9 Wall Mounting (KX-TDA50) Install three anchor plugs (user-supplied) in the wall. Anchor Plug Hammer 8 mm (5/16 in) 30 mm (1-3/16 in) Install the screws (included) in the wall. Drive the screw to this position. Hook the main unit on the screw heads.
  • Page 58: Wall Mounting (Ac Adaptor)

    2.2.10 Wall Mounting (AC Adaptor) 2.2.10 Wall Mounting (AC Adaptor) Mounting on Wooden Wall WARNING • Only use the wall-mounting equipment (screws, washers) included with the PBX. • Be careful not to drop any components. Dropping components may damage them or cause an injury.
  • Page 59 2.2.10 Wall Mounting (AC Adaptor) Mounting on Concrete or Mortar Wall WARNING • Only use the wall-mounting equipment (screws, washers) included with the PBX. • Be careful not to drop any components. Dropping components may damage them or cause an injury.
  • Page 60 2.2.10 Wall Mounting (AC Adaptor) Hook the AC adaptor on the screw heads. Installation Manual Document Version 2010-11...
  • Page 61 2.2.10 Wall Mounting (AC Adaptor) Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here. 110 mm (4-5/16 in) Install a screw here. Note Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here.
  • Page 62: Surge Protector Installation

    2.2.11 Surge Protector Installation 2.2.11 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line.
  • Page 63 2.2.11 Surge Protector Installation Outside Installation (Main Building) Surge Protector CO Line (Another Building) CO Line Extn. Terminal Board Surge Extn. Protector Extn. Extn. Ground Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.
  • Page 64 2.2.11 Surge Protector Installation Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm Bury the ground rod near the protector. The grounding wire should be as short as possible. The grounding wire should run straight to the ground rod.
  • Page 65: Information About The Co Line Cards

    2.3.1 LCOT4 Card (KX-TDA5180) 2.3 Information about the CO Line Cards 2.3.1 LCOT4 Card (KX-TDA5180) Function 4-port analog CO line card with 2 power failure transfer (PFT) ports. One CID4 card can be mounted on the LCOT4 card (refer to "2.3.2 CID4 Card (KX-TDA5193)"). PFT Port 2 PFT Port 1 RJ11...
  • Page 66: Cid4 Card (Kx-Tda5193)

    2.3.2 CID4 Card (KX-TDA5193) 2.3.2 CID4 Card (KX-TDA5193) Function 4-port Caller ID signal type FSK/FSK (with Call Waiting Caller ID [Visual Caller ID])/DTMF. To be mounted on the LCOT4 card. CID4 Card LCOT4 Card Accessories and User-supplied Items Accessories (included): none User-supplied (not included): none Note If you need to remove the CID4 card:...
  • Page 67: Ip-Gw4 Card (Kx-Tda5480)

    2.3.3 IP-GW4 Card (KX-TDA5480) 2.3.3 IP-GW4 Card (KX-TDA5480) Function 4-channel VoIP gateway card. This card also enables CTI communication and system programming via a LAN. Compliant with VoIP H.323 V.2 protocol, and ITU-T G.729A, G.723.1, and G.711 codec methods. CSTA Phase 3 protocol compatible.
  • Page 68 2.3.3 IP-GW4 Card (KX-TDA5480) Pin Assignments RJ45 Connector (10BASE-T/100BASE-TX) Signal Name Input (I)/Output (O) Function TPO+ Transmit data+ TPO+ TPO- TPI+ TPO- Transmit data- TPI- TPI+ Receive data+ TPI- Receive data- – – Reserved LED Indications Indication Color Description ON LINE Green On-line status indication •...
  • Page 69: Sip-Gw4 Card (Kx-Tda5450)

    2.3.4 SIP-GW4 Card (KX-TDA5450) 2.3.4 SIP-GW4 Card (KX-TDA5450) Function 4-channel SIP gateway card. Compliant with RFC 3261, 3262, 3264, 3311, and 4028 protocols, and ITU-T G. 729A/B and G.711 codec methods. RJ45 (10BASE-T/100BASE-TX) DIP-SW Set the switch to the "ON" position. To LAN LEDs Data Circuit Terminating...
  • Page 70 2.3.4 SIP-GW4 Card (KX-TDA5450) Pin Assignments RJ45 Connector (10BASE-T/100BASE-TX) Signal Name Level [V] Function Transmit data (+) Transmit data (-) Receive data (+) Receive data (-) – – Reserved LED Indications Indication Color Description Green Card status indication • ON: Normal •...
  • Page 71: Sip-Dsp4 Card (Kx-Tda5451)

    2.3.5 SIP-DSP4 Card (KX-TDA5451) 2.3.5 SIP-DSP4 Card (KX-TDA5451) Function 4-channel VoIP DSP card. To be mounted on the SIP-GW4 card. Screws SIP-DSP4 Card SIP-GW4 Card Accessories and User-supplied Items Accessories (included): Screws ´ 2 User-supplied (not included): none Document Version 2010-11 Installation Manual...
  • Page 72: Information About The Extension Cards

    2.4.1 HLC4 Card (KX-TDA5170) 2.4 Information about the Extension Cards 2.4.1 HLC4 Card (KX-TDA5170) Function 4-port extension card for SLTs, APTs, DSS consoles, a Voice Processing System (VPS), and PT-interface CSs. The PT-interface CS can be connected to the PBX using a cable like a PT. RJ11 To extension Accessories and User-supplied Items...
  • Page 73: Dlc4 Card (Kx-Tda5171)

    2.4.2 DLC4 Card (KX-TDA5171) 2.4.2 DLC4 Card (KX-TDA5171) Function 4-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs. The PT-interface CS can be connected to the PBX using a cable like a PT. RJ11 To extension Accessories and User-supplied Items Accessories (included): Extension Bolt ´...
  • Page 74: Slc4 Card (Kx-Tda5173)

    2.4.3 SLC4 Card (KX-TDA5173) 2.4.3 SLC4 Card (KX-TDA5173) Function 4-port extension card for SLTs. RJ11 To extension Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Strap ´ 1 User-supplied (not included): RJ11 connector Pin Assignments RJ11 Connector Signal Name Function Ring –...
  • Page 75: Plc4 Card (Kx-Tda5175)

    2.4.4 PLC4 Card (KX-TDA5175) 2.4.4 PLC4 Card (KX-TDA5175) Function 4-port extension card for APTs, DSS consoles, and a VPS. RJ11 To extension Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Strap ´ 1 User-supplied (not included): RJ11 connector Pin Assignments RJ11 Connector Signal Name...
  • Page 76: Dlc8 Card (Kx-Tda5172)

    2.4.5 DLC8 Card (KX-TDA5172) 2.4.5 DLC8 Card (KX-TDA5172) Function 8-port digital extension card for DPTs, DSS consoles, a VPS, and PT-interface CSs. The PT-interface CS can be connected to the PBX using a cable like a PT. RJ11 To extensions Accessories and User-supplied Items Accessories (included): Extension Bolt ´...
  • Page 77: Slc8 Card (Kx-Tda5174)

    2.4.6 SLC8 Card (KX-TDA5174) 2.4.6 SLC8 Card (KX-TDA5174) Function 8-port extension card for SLTs. RJ11 To extensions Accessories and User-supplied Items Accessories (included): Extension Bolt ´1, Strap ´ 1 User-supplied (not included): RJ11 connector Pin Assignments RJ11 Connector Signal Name Function Ring –...
  • Page 78: Plc8 Card (Kx-Tda5176)

    2.4.7 PLC8 Card (KX-TDA5176) 2.4.7 PLC8 Card (KX-TDA5176) Function 8-port extension card for APTs, DSS consoles, and a VPS. RJ11 To extensions Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Strap ´ 1 User-supplied (not included): RJ11 connector Pin Assignments RJ11 Connector Signal Name...
  • Page 79: Ip-Ext4 Card (Kx-Tda5470)

    2.4.8 IP-EXT4 Card (KX-TDA5470) 2.4.8 IP-EXT4 Card (KX-TDA5470) Function 4-channel VoIP extension card. Compliant with Panasonic proprietary protocol, and ITU-T G.729A and G.711 codec methods. RJ45 LEDs To LAN Accessories and User-supplied Items Accessories (included): Ferrite core ´ 1, Extension Bolt ´ 1, Strap ´ 1...
  • Page 80 2.4.8 IP-EXT4 Card (KX-TDA5470) LED Indications Indication Color Description ON LINE Green On-line status indication • ON: At least one port is in use (an IP-PT is connected) • OFF: No ports are in use (no IP-PTs are connected) Note If the LINK indicator is OFF, the ON LINE indicator will also be OFF.
  • Page 81: Information About The Other Cards

    2.5.1 DPH4 Card (KX-TDA5161) 2.5 Information about the Other Cards 2.5.1 DPH4 Card (KX-TDA5161) Function 4-port doorphone card for 4 doorphones, 4 door openers or external relays, and 4 external sensors. 10-pin 8-pin RJ11 Telephone Line Cord To external sensors To door openers/ external relays To doorphones...
  • Page 82 2.5.1 DPH4 Card (KX-TDA5161) 8-pin Terminal Block Signal Name Function SENS 1a Sensor Input 1 SENS 1a SENS 1b SENS 2a SENS 1b com 1 SENS 2b SENS 3a SENS 2a Sensor Input 2 SENS 3b SENS 4a SENS 4b SENS 2b com 2 SENS 3a...
  • Page 83 2.5.1 DPH4 Card (KX-TDA5161) Connection Diagram for External Sensors and External Relays Power to the external sensor is provided from the DPH4 card and must be grounded through the DPH4 card as indicated in the diagram below. A pair of "sensor" and "common" lines must be connected to the DPH4 card for each external sensor.
  • Page 84: Echo8 Card (Kx-Tda5166)

    2.5.2 ECHO8 Card (KX-TDA5166) 2.5.2 ECHO8 Card (KX-TDA5166) Function 8-channel card for echo cancellation during conferences. Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Screw ´ 1 User-supplied (not included): none Note To establish a conference call involving 6 to 8 parties, install an ECHO8 card and enable echo cancellation for conferences using the Maintenance Console.
  • Page 85: Msg2 Card (Kx-Tda5191)

    2.5.3 MSG2 Card (KX-TDA5191) 2.5.3 MSG2 Card (KX-TDA5191) Function 2-channel message card. Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Screw ´ 1 User-supplied (not included): none Document Version 2010-11 Installation Manual...
  • Page 86: Svm2 Card (Kx-Tda5192)

    2.5.4 SVM2 Card (KX-TDA5192) 2.5.4 SVM2 Card (KX-TDA5192) Function 2-channel simplified voice message card for Simplified Voice Message feature. Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Screw ´ 1 User-supplied (not included): none Installation Manual Document Version 2010-11...
  • Page 87: Esvm2 Card (Kx-Tda5194)

    2.5.5 ESVM2 Card (KX-TDA5194) 2.5.5 ESVM2 Card (KX-TDA5194) Function 2-channel simplified voice message card for Simplified Voice Message feature. Also supports MSG card features. Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Screw ´ 1 User-supplied (not included): none Document Version 2010-11 Installation Manual...
  • Page 88: Ext-Cid Card (Kx-Tda5168)

    2.5.6 EXT-CID Card (KX-TDA5168) 2.5.6 EXT-CID Card (KX-TDA5168) Function Sends Caller ID signals to extension ports. Accessories and User-supplied Items Accessories (included): Extension Bolt ´ 1, Screw ´ 1 User-supplied (not included): none Installation Manual Document Version 2010-11...
  • Page 89: Mec Card (Kx-Tda5105)

    2.5.7 MEC Card (KX-TDA5105) 2.5.7 MEC Card (KX-TDA5105) Function Memory expansion card to increase system data storage space, double the number of DPTs (using Digital XDP connection), and display language selection for VM Menu. To be installed in the MEC slot. MEC Card MEC Slot Accessories and User-supplied Items...
  • Page 90: Rmt Card (Kx-Tda5196)

    2.5.8 RMT Card (KX-TDA5196) 2.5.8 RMT Card (KX-TDA5196) Function Analog modem card for remote communication with the PBX. ITU-T V.90 support. RMT Card RMT Slot Accessories and User-supplied Items Accessories (included): none User-supplied (not included): none CAUTION Make sure to insert the RMT card between the guide rails until it locks into the RMT slot. Push the card firmly into place until you hear a clicking sound.
  • Page 91: Connection Of Extensions

    2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) 2.6 Connection of Extensions 2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Cable Maximum Distance PT-interface CS 26 AWG: 222 m (728 ft) 24 AWG: 347 m (1138 ft) 22 AWG: 500 m (1640 ft) CAT 5:...
  • Page 92 2.6.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Note The maximum cabling distance may vary depending on the conditions. DSS Console PT-interface KX-DT300/ KX-T7600 Other series Super Hybrid Ports ü ü ü ü ü ü (Main Board) SLC4, SLC8 Cards ü...
  • Page 93: Installation Manual Document Version 2010-11

    2.6.2 Parallel Connection of the Extensions 2.6.2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows. Note In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT and a DPT.
  • Page 94 2.6.2 Parallel Connection of the Extensions Using a Modular T-Adaptor To a Super Hybrid Port Modular T-Adaptor 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "D1" and "D2". Using an EXtra Device Port With KX-DT300 Series DPT (except KX-DT321) To a Super Hybrid Port 2-conductor wiring cord 4-conductor wiring cord...
  • Page 95 2.6.2 Parallel Connection of the Extensions With KX-T7600 Series DPT To a Super Hybrid Port 2-conductor wiring cord 4-conductor wiring cord Connect pins "T" and "R". Connect pins "T", "R", "D1" and "D2". TO MAIN UNIT / PABX TO TEL To a Super Hybrid Port To SLT With Other DPT...
  • Page 96: Digital Extra Device Port (Digital Xdp) Connection

    2.6.3 Digital EXtra Device Port (Digital XDP) Connection 2.6.3 Digital EXtra Device Port (Digital XDP) Connection A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a Super Hybrid Port, it can also have an SLT connected in Parallel mode or XDP mode. Note •...
  • Page 97 2.6.3 Digital EXtra Device Port (Digital XDP) Connection Using an EXtra Device Port To DLC4/DLC8 card 4-conductor wiring cord To a Super Hybrid Port Connect pins "T", "R", 2-conductor wiring cord (for connection of SLT) "D1" and "D2". Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1"...
  • Page 98 2.6.3 Digital EXtra Device Port (Digital XDP) Connection With KX-T7600 Series DPT Using a Modular T-Adaptor To DLC4/DLC8 card Modular To a Super Hybrid Port T-Adaptor (for connection of SLT) 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "D1"...
  • Page 99 2.6.3 Digital EXtra Device Port (Digital XDP) Connection Using an EXtra Device Port To DLC4/DLC8 card 4-conductor wiring cord To a Super Hybrid Port Connect pins "T", "R", 2-conductor wiring cord (for connection of SLT) "D1" and "D2". Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1"...
  • Page 100: First Party Call Control Cti Connection

    2.6.4 First Party Call Control CTI Connection 2.6.4 First Party Call Control CTI Connection CTI connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol. A USB Module must be connected to the DPTs.
  • Page 101: Connection Of Doorphones, Door Openers, External Sensors, And External Relays

    2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays 2.7 Connection of Doorphones, Door Openers, External Sensors, and External Relays 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays A maximum of 4 doorphones, 4 door openers or external relays, and 4 external sensors can be connected to the PBX.
  • Page 102 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To 8-pin terminal block Note...
  • Page 103 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Doorphones Connect DPH4 card to the terminal boxes using telephone line cords. Refer to "2.5.1 DPH4 Card (KX-TDA5161)" for pin assignments. Connect the wires of doorphones 1 and 3 to the red and green screws on the terminal box. Connect the wires of doorphones 2 and 4 to the yellow and black screws on the terminal box.
  • Page 104 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Connection of Door Openers, External Sensors, and External Relays Use 8-pin and 10-pin terminal blocks (included with the card) for connection. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below.
  • Page 105: Connection Of Peripherals

    2.8.1 Connection of Peripherals 2.8 Connection of Peripherals 2.8.1 Connection of Peripherals Cable Maximum Distance 26 AWG to 22 AWG: 10 m (32 ft) CAT 5: 10 m (32 ft) BGM/ Cable Maximum Distance Music on Hold 26 AWG to 22 AWG: 10 m (32 ft) CAT 5: 10 m (32 ft)
  • Page 106 2.8.1 Connection of Peripherals PC/Printer (via RS-232C) The PBX is equipped with an RS-232C interface. This interface provides communication between the PBX and the user-supplied devices such as PC or line printers. The RS-232C port is used for system programming, SMDR, diagnostics and external system database storage (save/load) functions.
  • Page 107 2.8.1 Connection of Peripherals For connecting a printer/PC with a 25-pin RS-232C connector PBX (9-pin) Printer/PC (25-pin) Circuit Type Signal Signal Circuit Type Pin No. Pin No. (EIA) Name Name (EIA) RD (RXD) SD (TXD) RD (RXD) ER (DTR) SD (TXD) ER (DTR) DR (DSR) RS (RTS)
  • Page 108 2.8.1 Connection of Peripherals PC/CTI Server (via USB version 2.0) The PBX is equipped with a USB interface. This interface provides communication between the PBX and a PC or a CTI server. The PC is used for system programming, diagnostics and external system database storage (save/load) functions.
  • Page 109: Power Failure Connections

    2.9.1 Power Failure Connections 2.9 Power Failure Connections 2.9.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "13.1.9 Power Failure Transfer" in the Feature Manual for further information.
  • Page 110: Starting The Pbx

    2.10.1 Starting the PBX 2.10 Starting the PBX 2.10.1 Starting the PBX Before Starting the PBX Before starting the PBX, please pay attention to the following: Notice The SD Memory Card must be inserted in the SD Memory Card slot of the main board before startup. Starting the PBX CAUTION •...
  • Page 111 2.10.1 Starting the PBX Plug the DC connector of the AC adaptor into DC IN 1. DC IN 1 DC Connector AC Adaptor Note • The AC adaptor supplied with the PBX must be connected to DC IN 1. If an AC adaptor is connected only to DC IN 2, the PBX will not start.
  • Page 112 The DPTs should show the time as 01:00. The data of the IP-GW4 card will not be initialized. IMPORTANT Use only the AC adaptor (Panasonic PSLP1434) and AC cord supplied with the PBX, or the Additional AC Adaptor (KX-A236). Installation Manual...
  • Page 113: Turning Off The Pbx

    2.10.1 Starting the PBX LED Indications Indication Color Description Green PBX status indication • OFF: Power off (includes normal reset) • ON: Power on and running (on-line) • Flashing (60 times per minute): Starting up • Flashing (120 times per minute): Starting up or resetting with: •...
  • Page 114 2.10.1 Starting the PBX Installation Manual Document Version 2010-11...
  • Page 115: Guide For The Pbx Pc Programming Software

    Section 3 Guide for the PBX PC Programming Software This section explains the installation and structure of the PBX PC Programming Software. Document Version 2010-11 Installation Manual...
  • Page 116: Overview

    3.1.1 Overview 3.1 Overview 3.1.1 Overview The Maintenance Console is designed to serve as an overall system programming reference for the PBX. To program and administer the PBX by PC, you need to install the Maintenance Console onto the PC. This manual describes overview and installation of the Maintenance Console only.
  • Page 117: Pc Connection

    3.2.1 PC Connection 3.2 PC Connection 3.2.1 PC Connection Serial Interface Connection RS-232C Port To COM Port To USB Port USB Port CAUTION To protect the system, keep the following in mind: Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable)/USB cable are conductive.
  • Page 118 3.2.1 PC Connection LAN Connection via IP-GW4 Card RJ45 Switching Hub To network port Note For pin assignments and maximum cabling distance, refer to "2.3.3 IP-GW4 Card (KX-TDA5480)". External Modem Connection RS-232C Port (9-pin) Modem To RS-232C port (25-pin) To CO line/PBX extension port assigned as the CO line destination PBX (9-pin) External Modem (25-pin)
  • Page 119 3.2.1 PC Connection Make sure that both connector cases (frame ground) of the RS-232C straight cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected. If this is not possible, connect the frame of the PBX to the frame of the PC using a grounding wire in order to prevent difference in the electrical potentials.
  • Page 120: Installation Of The Pbx Pc Programming Software

    3.3.1 Installing and Starting the Maintenance Console 3.3 Installation of the PBX PC Programming Software 3.3.1 Installing and Starting the Maintenance Console System Requirements Required Operating System • Microsoft Windows XP, Windows Vista Business, or Windows 7 Professional operating system ®...
  • Page 121 There are 2 other Programmer Codes with limited authorization: Administrator Level (default: ADMIN), and User Level (default: USER). Click OK. Click Connect. Select KX-TDA50 from PBX Model. Select the USB tab. Note To connect to the PBX via USB, the KX-TDA USB driver must be installed on the PC, as explained above in "Installing the Maintenance Console".
  • Page 122 3.3.1 Installing and Starting the Maintenance Console cannot be displayed on a KX-DT300/KX-T7600 series PT. Characters which can be displayed on a KX-DT300/KX-T7600 series PT are shown below in the white cells. • The PC will not perform any shutdown operation, or enter the power-saving system standby mode while the Maintenance Console is connected to the PBX.
  • Page 123: Troubleshooting

    Section 4 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Document Version 2010-11 Installation Manual...
  • Page 124: Troubleshooting

    4.1.1 Installation 4.1 Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION Extension does not operate. Bad extension card. • Exchange the card for a known working one. Bad connection between the • Take the telephone and plug it into the PBX and telephone. same extension port using a short telephone cord.
  • Page 125 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION The ALARM indicator on the A major system error occurs • See the error log using the front of the cabinet turns on in the PBX. Maintenance Console (refer to red. "4.1.5 Troubleshooting by Error Log"). Document Version 2010-11 Installation Manual...
  • Page 126: Connection

    4.1.2 Connection 4.1.2 Connection Connection between the PBX and a PT: CAUSE SOLUTION Can you dial The T/R is connected to the D1/D2. Use the correct cord (the an extension? inner 2 wires are for T/R and the outer 2 wires are for D1/D2).
  • Page 127 4.1.2 Connection Connection between the central office and the PBX: CAUSE SOLUTION (Continued from the CO line is connected to the T2/T1. Reconnect the CO line to previous page.) the T1/R1 or T2/R2 of the telephone jack using 2-conductor wiring. Can you dial out on a CO line...
  • Page 128: Operation

    4.1.3 Operation 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • • • When using the The HANDSET/ When the headset is not used, set the speakerphone on an HEADSET selector is HANDSET/HEADSET selector to the APT, nothing is audible. set to the "HEADSET" "HANDSET"...
  • Page 129: Using The Reset Button

    4.1.4 Using the Reset Button 4.1.4 Using the Reset Button If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not. CAUTION In order to avoid possible corruption of data on the SD Memory Card, please ensure that the "SD ACCESS"...
  • Page 130: Troubleshooting By Error Log

    4.1.5 Troubleshooting by Error Log 4.1.5 Troubleshooting by Error Log When a major system error occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.
  • Page 131 4.1.5 Troubleshooting by Error Log Item Description Sub Code The 5-digit sub code of the relevant hardware (1XXYY). • 1: Cabinet number • XX: Slot number 00 to 11 (00: MPR card slot; 01: Super hybrid ports; 02 to 11: Slots for optional service cards) •...
  • Page 132 4.1.5 Troubleshooting by Error Log Installation Manual Document Version 2010-11...
  • Page 133: Appendix

    Section 5 Appendix Document Version 2010-11 Installation Manual...
  • Page 134: Revision History

    5.1.1 PSMPR Software File Version 1.1xxx 5.1 Revision History 5.1.1 PSMPR Software File Version 1.1xxx New Options • System Components Table – Memory Expansion Card (MEC) KX-TDA5105 Changed Contents • 1.3.3 System Capacity Installation Manual Document Version 2010-11...
  • Page 135: Psmpr Software File Version 2.0Xxx

    5.1.2 PSMPR Software File Version 2.0xxx 5.1.2 PSMPR Software File Version 2.0xxx New Options • System Components Table – SD Memory Card for Software Upgrade to Enhanced Version KX-TDA5920 Changed Contents • 1.3.3 System Capacity • 2.7.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays Document Version 2010-11 Installation Manual...
  • Page 136: Psmpr Software File Version 3.0Xxx

    5.1.3 PSMPR Software File Version 3.0xxx 5.1.3 PSMPR Software File Version 3.0xxx New Options • System Components Table – 2-Channel Simplified Voice Message Card (SVM2) KX-TDA5192 Installation Manual Document Version 2010-11...
  • Page 137: Psmpr Software File Version 4.0Xxx

    5.1.4 PSMPR Software File Version 4.0xxx 5.1.4 PSMPR Software File Version 4.0xxx New Options • System Components Table – 4-Channel VoIP Extension Card (IP-EXT4) KX-TDA5470 Changed Contents • 1.3.3 System Capacity • 2.3.3 IP-GW4 Card (KX-TDA5480) • 3.2.1 PC Connection Document Version 2010-11 Installation Manual...
  • Page 138: Psmpr Software File Version 5.0Xxx

    5.1.5 PSMPR Software File Version 5.0xxx 5.1.5 PSMPR Software File Version 5.0xxx New Options • System Components Table – 2-Channel Simplified Voice Message Card (ESVM2) KX-TDA5194 – 4-Channel SIP Trunk Card (SIP-GW4) KX-TDA5450 – 4-Channel VoIP DSP Card (SIP-DSP4) KX-TDA5451 –...
  • Page 139: Index

    Index Document Version 2010-11 Installation Manual...
  • Page 140 IP-EXT4 Card (KX-TDA5470) IP-GW4 Card (KX-TDA5480) Cable Distance KX-A236 (Additional AC Adaptor) Cable Handling KX-TDA50 Maintenance Console, Overview Calculation Example KX-TDA50 Maintenance Console, Password Security Changed Contents 134, 135, 137, 138 KX-TDA5105 (Memory Expansion Card) 21, 89 Characteristics KX-TDA5161 (4-Port Doorphone Card)
  • Page 141 PSMPR Software File Version 1.1xxx Wall Mounting (KX-TDA50) PSMPR Software File Version 2.0xxx Wall Mounting Reference (AC Adaptor) PSMPR Software File Version 3.0xxx Wall Mounting Reference (KX-TDA50) PSMPR Software File Version 4.0xxx Wiring Precautions PSMPR Software File Version 5.0xxx Quick Setup...
  • Page 142 Install a Install a screw here. screw here. 130 mm (5-1/8 in) Reference for Wall Mounting Note Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
  • Page 143 Notes Document Version 2010-11 Installation Manual...
  • Page 144 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

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