Placing A Call-Additional Options; Speed Dialing; Using Blf To Determine A Line State; Line State - Cisco 7962G User Manual

Placing a Call—Additional Options
You can place calls using special features and services that might be available on your phone. See your
system administrator for more information about these additional options.
If you want to...
Place a call while another call
is active (using a different
line)
Speed dial a number
Dial from a corporate
directory on the phone
Dial from a corporate
directory on your personal
computer using
Cisco WebDialer
Use Cisco CallBack to receive
notification when a busy or
ringing extension is available
See if a line associated with a
speed-dial, call record, or
directory listing is busy before
placing a call to that line
Make a priority (precedence)
call (SCCP phones only)
Dial from a Personal Address
Book (PAB) entry
Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
Then...
1. Press for the new line. The first
call is automatically placed on hold.
2. Enter a number.
Do one of the following:
• Press (a speed-dial button).
• Use the Abbreviated Dial feature.
• Use the Fast Dial feature.
1. Choose > Corporate
Directory (exact name can vary).
2. Enter a name and press Search.
3. Highlight a listing and go off-hook.
1. Open a web browser and go to a
WebDialer-enabled corporate
directory.
2. Click the number that you want to
dial.
1. Press CallBack while listening to the
busy tone or ring sound.
2. Hang up. Your phone alerts you
when the line is free.
3. Place the call again.
Look for Busy Lamp Field indicators.
Enter the MLPP access number, then
enter the phone number.
1. Choose > Personal
Directory to log in.
2. Choose Personal Address Book and
search for a listing.
Basic Call Handling
For more information,
see...
Using Hold and Resume,
page 20
Speed Dialing, page 31
Using Call Logs, page 48
Using Cisco WebDialer,
page 66
Your system
administrator
Using BLF to Determine a
Line State, page 38
Prioritizing Critical Calls,
page 39
Using Personal Directory
on Your Phone, page 51
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