RCA 2130 DECT Quick Setup Manual page 18

the remainder of the original product's one year warranty, or 90 days
from the date the replacement product was shipped to you, whichever
is longer.
How to get service:
•
Call Customer Care at 1-877-722-4908. Please have your product with
you and please have your model number and date code available
when calling us. The model number and date code can be found on the
underside of the base unit.
If you are within your limited warranty period and it is determined that
service is required:
•
We will ask that you properly pack your product to avoid shipping
damage. We recommend that you use the original carton and packing
materials.
•
We will ask you to include with your product the following:

Your name, return shipping address and daytime phone number
handwritten or typed on a sheet of paper

A legible copy of your sales receipt (please do not send the original
sales receipt)
•
Ship your product prepaid, to the address we provide. We suggest
shipping your product via a traceable carrier, as we are not responsible
for lost, mis-directed or damaged shipments. You may want to write the
date shipped, carrier and tracking number here:
•
Upon receipt of your product we will validate your product is under
warranty and if determined your product is warranty eligible, we will
ship to you a new or, at our option, a refurbished exchange unit of
same or similar model. This exchange unit will be shipped to you at no
cost .
What your limited warranty does not cover:
•
Customer Instruction. (Your Owner‟s Manual provides information
regarding operating and installation instructions. Additional
information may be obtained by contacting the retailer)
•
Installation and set-up service adjustments.
•
Batteries.
•
Damage from misuse, neglect, unauthorized repair.
•
Products which have been modified or incorporated into other
products.
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