Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and using
Visual Voicemail, see Visual Voicemail.
The following steps will guide you through setting up voicemail from the Phone app.
For information about setting up voicemail using the Visual Voicemail app, see Visual Voicemail.
2. Press and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password—Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone can access your voicemail messages.
There are several ways your phone alerts you to a new message.
By sounding the notification ringtone.
By displaying the number of new voicemail message(s) on the Voicemail app icon.
Note: Your phone accepts voicemail even when it is turned off. However, your phone only notifies
you of new messages when it is turned on and you are in a Sprint service area. When you are
outside the Nationwide Sprint Network, you may not receive notification of new voicemail messages.
in the Notifications area of the Status bar when a new voicemail message is