Appendix C: Troubleshooting; Maintaining Optimal System Performance; C-1 Troubleshooting - Toshiba GA-1040 Operator's Manual

Digital plain paper copier network printer board
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C

C-1 Troubleshooting

Appendix C:
Troubleshooting
This appendix provides troubleshooting tips.

Maintaining optimal system performance

The GA-1040 does not require maintenance. Beyond the routine requirements of
servicing and maintaining the copier and replenishing consumables, there are a few
things you can do to improve the overall performance of your system:
• Reduce unnecessary two-way communication.
If users notice that the server is frequently too busy to receive jobs, it may be because
several users are running utilities that are updated often. Large numbers of remote
users running the Fiery WebTools may have a significant effect on GA-1040
performance.
• Schedule the printing workload by checking job ticket information before printing.
Print jobs with the same output and paper specifications together to minimize paper
changes. Also, print routine jobs while you prepare to print jobs with special
instructions or special media.
• Avoid printing with the server "Disk full", as indicated in Command WorkStation
or WebSpooler.
If you see this warning, delete jobs from the Queues window that have been held for
a long time and are not likely to be needed. Avoid this condition by deleting old jobs
on a regular basis. The date associated with a job is the original date it was sent.
Troubleshooting
In case of problems, and before you call for service, check the guidelines in this section.
If you are unable to resolve the problem, make a note of the error condition and
contact your authorized service/support center.
This section provides some troubleshooting guidelines should a problem arise. If you
are unable to resolve a problem after referring to this section, contact your site operator
or administrator.

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