Troubleshooting - Whirlpool Duet Sport WFW8300SW Instruction Manual

WASHER & COMPONENTS
ERROR CODES
When all cycle indicator lights are blinking, see
which status light is also illuminated and then check
the list below for potential problem and trouble-
shooting checks. An error code may be shown in
the Estimated Time Remaining display (on some
models).
• "Spin" and "Wash" (HT "Rinse" and "Cycle
Complete") illuminated or "F20" on display
(Water Inlet Problem—no water or insufficient
water supply)
Select PAUSE/CANCEL twice to cancel the cycle
Unplug washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer
clogged? Are water inlet hoses kinked?
Are water inlet hoses frozen?
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
Plug in washer or reconnect power. Re-select
cycle and press START.
• "Spin," "Wash" (HT "Rinse,""Cycle Com-
plete") and "Add a Garment" illuminated or
"F21" on display (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle.
Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked, frozen, clogged, or more
than 96˝ (2.4 m) above the floor?

TROUBLESHOOTING

•
NOISY, VIBRATING, OFF-BALANCE
•
•
•
•
•
•
3-15
Any other Status light combination (Electri-
cal Problem)
Select PAUSE/CANCEL twice to cancel the cycle.
Select DRAIN/SPIN if there is excessive water
in the washer.
Re-select cycle and press START.
Is the washer level?
The washer must be level. The four feet should
be properly installed, and the nuts should be
tightened against the washer cabinet.
All four feet of the washer must be in firm contact
with the floor. If the washer is on a pedestal, the
washer must be secured to the pedestal and all
four pedestal feet must be in firm contact with
the floor.
Washer making a different noise?
As with any new product, you will hear sounds
that you are not accustomed to. You may hear
various sounds when the door is locked or un-
locked, and during the washing, rinsing, or spin-
ning process. Between changes in wash actions,
there will be momentary pauses. You will hear
water spraying and splashing during the wash
and rinse cycles. These new sounds and pauses
are part of normal washer operation.
Is washer installed on a sturdy and solid
floor?
Refer to the "Installation Instructions" for floor-
ing requirements. Noise and vibration may be
reduced by placing a piece of 3/4˝ (19.1 mm)
plywood underneath your washer.
The plywood may extend underneath both washer
and dryer to keep them at equal heights.
Is the washer gurgling or humming?
As water is drained from the washer, you may
hear air being pulled through the pump. This hap-
pens during the end of draining. It is normal.
Are you washing items with metal snaps,
buckles or zippers?
You may hear metal items touching the washer
drum. This is normal.
Were the 4 shipping bolts in the back of the
machine removed?
See "Remove Transport System."