Limited Warranty - Toshiba Stratagy iES32 Installation Manual

Toshiba America Information Systems, Inc.
Telecommunication Systems Division

Limited Warranty

Toshiba America Information Systems, Inc., ("TAIS") warrants that this voice processing equipment
(except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS
dealer to a retail customer in new condition, be free from defects in material and workmanship for
twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other
than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the
modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse,
neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than
TAIS or an authorized TAIS dealer, (e) if the equipment's serial number is defaced or missing, or (f) if
the equipment is installed or used in combination or in assembly with products not supplied by TAIS
and which are not compatible or are of inferior quality, design, or performance.
Customer will, at its sole cost and expense, provide the necessary Uninterruptible Power Supply (UPS)
equipment as specified by TAIS in the Stratagy ES General Description for use with the Stratagy ES
system at all times. System failures and/or damages resulting from either not using a UPS with the
Stratagy ES or the use of a UPS not equivalent to that specified by TAIS are not covered by this
warranty.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal
obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer
of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their
option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail
customer's sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are
proven to be defective, and which are returned to TAIS through one of its authorized dealers within the
warranty period and no later than thirty (30) days after such malfunction, whichever first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any
direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or
otherwise. Under no circumstances will any such person be entitled to any sum greater than the
purchase price paid for the item of equipment that is malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to
the attention of one of TAIS' authorized dealers within the twenty-four (24) month period and no later
than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to
the attention of an authorized TAIS dealer within the prescribed time results in the customer being not
entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION
SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF
THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
FITNESS FOR USE, ARE EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No
such modification or extension is effective unless it is in writing and signed by the vice president and
general manager, Telecommunication Systems Division.