Troubleshooting - Datalogic Gryphon L GD4300 Quick Reference Manual

General purpose corded handheld laser bar code reader
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Troubleshooting

Problem
Nothing happens when
the scan button is
pulled.
Laser comes on, but
barcode does not
decode.
Barcode is decoded but
not transmitted to the
host.
Quick Reference Guide
Possible Cause
No power to the reader.
Interface or power cables
are loose.
Reader not programmed
for correct barcode type.
Barcode label is unread-
able.
Distance between reader
and barcode is incorrect.
Reader not programmed
for the correct host type.
For detailed troubleshooting, refer to the
Product Reference Guide.
Troubleshooting
Possible Solutions
Check system power. Ensure
power supply is connected.
Ensure all cable connections
are secure.
Ensure reader is pro-
grammed to read the type
of barcode scanned. Refer to
the Product Reference Guide
(PRG) for more information.
Check the label to ensure it
is not defaced. Try scanning
another barcode type.
Move reader closer to or fur-
ther from the barcode.
Scan the appropriate host
type barcode. Refer to the
Product Reference Guide
(PRG) for more information.
13

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