Basic Call Handling
This section covers basic call-handling tasks such as placing, answering, transferring, and conferencing
calls. The features you use to perform these tasks are standard and available on most phone systems.
Placing a Call
To place a call, pick up the handset and dial. Or use one of the other options outlined in the following
table.
If you want to...
Pre-dial (dial
on-hook, without
first getting a dial
tone)
Dial using the
speakerphone
Redial the most
recently dialed
number
Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
Then...
Do one of the following:
• Enter a phone number. (The Auto-Dial feature might pop up to suggest
matching phone numbers from your Placed Calls log.)
• Press the Navigation button to display phone numbers from your Placed
Calls log.
Next, press Dial. Or do one of these actions to go off-hook and dial the
highlighted phone number:
• Lift the handset
• Press
or
• Press Dial
• Press
(a line button)
Press New Call and enter a phone number. Or, you can press
after dialing, re-dialing or speed dialing a number.
Many of the actions that you can take to dial will automatically trigger
speakerphone mode, assuming that the handset is in its cradle and
lit. These actions include pressing Redial or a speed dial button.
Press Redial. By default, Redial uses your primary line. However, you can
open a secondary line and then press Redial. To open a line, press
before or
is not
.
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