Troubleshooting; Display Resolution - Samsung 8 series User Manual

If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit "www.samsung.com," then click on
Support, or contact the call centre listed on the back-cover of this manual.
Issues
The TV won't turn on.
There is no picture/video.
The remote control does not work.
The cable/set top box remote control
doesn't turn the TV on or off, or adjust the
volume.
✎
Some of above pictures and functions are available at specific models only.
✎ You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support → Downloads) by USB.
Mode Resolution
640 x 350
IBM
720 x 400
640 x 480
MAC 832 x 624
1152 x 870
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
VESA DMT 1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x900RB
1680 x 1050
1920 x 1080
✎
NOTE
• The interlace mode is not supported.
• The set might operate abnormally if a non-standard video format is selected.

Troubleshooting

Solutions and Explanations
• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns
on, refer to "Remote control does not work" below.
• Check cable connections (remove and reconnect all cables connected to the TV and external
devices).
• Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device's output is HDMI, it should be connected to an
HDMI input on the TV.
• Make sure your connected devices are powered on.
• Reboot the connected device by reconnecting the device's power cable.
• Replace the remote control batteries with the poles (+/–) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for
the SAMSUNG TV code.

Display Resolution

Horizontal Frequency Vertical Frequency
(KHz)
31.469
31.469
35.000
49.726
68.681
31.469
37.861
37.500
37.879
48.077
46.875
48.363
56.476
60.023
67.500
45.000
49.702
63.981
79.976
47.712
55.935
60.000
65.290
67.500
English - 22
Pixel Clock Frequency
(Hz) (MHz)
70.086 25.175
70.087 28.322
66.667 30.240
74.551 57.284
75.062 100.000
59.940 25.175
72.809 31.500
75.000 31.500
60.317 40.000
72.188 50.000
75.000 49.500
60.004 65.000
70.069 75.000
75.029 78.750
75.000 108.000
74.250
60.000
59.810 83.500
60.020 108.000
75.025 135.000
59.790 85.500
59.887 106.500
60.000 108.000
59.954 146.250
60.000 148.500
Sync Polarity
(H / V)
+/-
-/+
-/-
-/-
-/-
-/-
-/-
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+