Memory Problems - HP Notebook PC Reference Manual

Troubleshooting and Maintenance
Troubleshooting Your Computer
(Windows 2000). If the network interface is disabled, try to enable it. If it has a
conflict, try disabling another device.
If you can't browse the Network Neighborhood or My Network Places
• Click Start, Search, Computers or People (Windows XP) or Start, Find, Find
Computer (Windows 2000) to look for a computer.
• For Windows 2000, try installing NetBEUI network protocol. In Control Panel, open
Network and Dial-up Connections.
If you can't log in to Netware servers
• If a Netware server is using IPX/SPX protocol, you may need to force your frame
type to match the server's frame type. Check with your network administrator.
If a network connection responds slowly
• For Windows XP, if your network connection uses a proxy server, try enabling the
option for bypassing the proxy server for local addresses. You can do this in Control
Panel under your network connection properties.

Memory Problems

If a message says you are out of memory
• Make sure drive C is not running low on free space.
• If you are having memory problems while running MS-DOS programs, use the
MS-DOS or Application and Software troubleshooter in Windows Help: click Start,
Help and Support (or Help).
• Third-party memory cards have not been tested by HP for use with the computer.
• Test your computer's memory with the e-Diagtools diagnostics. See "Testing the
Hardware" on page 116.
If memory doesn't increase after adding RAM
• Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM)
modules.
If the computer beeps but doesn't start after adding RAM
• You installed an incompatible type of RAM. Remove the module.
104 Reference Guide