Canon iPF9000S Troubleshooting Manual page 51

Panel display
Code
(last 4
Large LCD
digits)
2E20 Wrong paper type.
Lift the release
lever and reload
the paper.
Stop: Stop Printing
Wrong paper.
Lift the release
lever and replace
the paper.
Paper mismatch
Make sure media
type
and paper size
match
for the adjustment
print.
2E21 Hardware error.
03130000-2E21
Turn off printer,
wait, then
turn on again.
2E22 Media Type not
compatible with
cassette.
Check Media Type.
Stop: Stop Printing
2E23 Hardware error.
03130031-2E23
Turn off printer,
wait, then
turn on again.
2E24 Roll feed unit err
Turn off printer and
check roll feed unit
2E25 Cannot detect papr
Remove paper and
press Load/Eject.
Cannot feed paper.
Remove paper and
press Load/Eject.
Cannot detect papr
Remove paper and
press OK.
Small Small
LCD 1 LCD 2
Power IEEE
On 1394
Again Error
Restart
Printer
Media Cas
Check Cannot
Please Feed
Cancel Please
Check
Power Hardwar Cutter unit failure
On e Err 1 At startup or completion of paper jam
Again 0313003 handling, when attempting to get the cutter
1-2E23 which is in other position than HP back to HP,
the home position sensor timed out without
response.
Power On Roll
Again Feed
Unit
Error
Can't Remove
DetectPa Paper
pr Press
Online
Remove Press
paper Online
After loading of roll paper or cut sheet was
loaded successfully, PE sensor detected no
paper (JAM2).
Explanation/Detection sequence
Paper mismatch (type) (on adjustment)
The second and subsequent sheets of
paper have been fed as a paper type
different from the first sheet when LF
adjustment was made from a cassette.
IEEE1394 interface error
Any error has been detected while
initializing IEEE1394 at startup.
Paper mismatch (cut sheet)
Cassette pickup has been specified for
paper that does not support cassette pickup.
Faulty roll paper unit
Failed to detect the cam in the roll unit while
no paper was loaded.
Jam while picking up, ejecting or printing on
paper (JAM2)
2-39
Chapter 2 Indexes by Case
Remedial Action
(★: Reference fault
isolation procedure
or tool)
Equalize the
paper types for
the first and
second sheets
with each other in
adjustment
printing.
①Restart the
printer.
②Remove and
reinsert the
PCB and then
restart the
printer.
③Replace the
IEEE1394
PCB.
Check the
cassette pick-up
setting/paper
type.
①Remove paper
slip (foreign
matter) attached
to the cutter
home position
sensor.
②Check the cutter
driving circuit
and the cutter
unit.
Check the roll
cam sensor (IO
mode).
★Go to 2E25
(P3-15).
Go to ★2E25
（P3-15）.