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V. How to Get Warranty Service
PLEASE CALL US — DO NOT SHIP:
USA
Cellular 1-800-331-6456
Paging 1-800-548-9954
FRS Radios 1-800-353-2729
TTY (Text Telephone)
1-888-390-6456
Accessories and software—call the number designated for
the product with which they are used.
You will receive instructions on how to ship the Products to
Motorola or our designated resource. If instructed to ship the
Products, you must ship them with freight, duties and
insurance prepaid. Regardless of where you are instructed to
return the Products, you must include: (a) a copy of your
receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your
service provider (if this Product requires subscription service);
(d) the name and location of the installation facility (if
applicable) and, most importantly; (e) your address and
telephone number. If requested, you must also return all
detachable parts such as antennas, batteries and chargers.
RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
For Products we ask you ship to us, we will ship repaired or
replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional
information is needed, please contact us at the telephone
number listed above.
Canada
All Products
1-800-461-4575
TTY (Text Telephone)
1-888-390-6456
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