Troubleshooting - Samsung Refrigerator User Manual

Troubleshooting

PROBLEM
The refrigerator
does not work at
all or it does not
chill sufficiently.
The food in the
fridge is frozen.
You hear unusual
noise or sounds.
The front corners
of the appliance
are hot and
condensation is
occurring.
Ice is not
dispensing.
You can hear water
bubbling in the
refrigerator.
There is a bad
smell in the
refrigerator.
DA68-03015B (EN)-02.indd 45
SOLUTION
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air
from circulating?
• Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the
fridge?
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air
from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to
temperature changes in the refrigerator interior.
• Some heat is normal as anti-condensators are installed in the front corners
of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
• Water condensation in a drawer may occur if the drawer contains
vegetables.
The condensation will dissipate naturally as time passes.
• Did you wait for 12 hours after installation of the water supply line before
making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function?
Make sure Ice is set to Cubed or Crushed.
• Are there any ice clumps in the ice maker bucket? Remove them.
• Is the freezer temperature too warm? Try setting the freezer temperature
lower.
• This is normal.
The bubbling comes from the refrigerant coolant liquid circulating through
the refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it
is airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect
food.
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