Troubleshooting - Motorola Symbol LS9208 Product Reference Manual

3 - 2 Symbol LS9208 Product Reference Guide

Troubleshooting

Troubleshooting
Table 3-1
Problem
The omni-line scan pattern does
not display when you follow the
directions for installing the
interface cable on
Scan line(s) display, but bar code
cannot be read.
Bar code is decoded, but not
transmitted to the host.
Scanned data is incorrectly
displayed on the host.
Although the green Power LED is
on, the scanner does not
produce the omni-directional
scan pattern.
NOTE If after performing these checks the symbol still does not scan, contact your distributor or Motorola
Enterprise Mobility Support. See
Possible Causes
No power to the scanner.
page 1-2
Interface cable is not
properly connected.
Scanner is not programmed
to read the bar code type.
Bar code is damaged.
Bar code is too far from
scanner.
Triggered scanning is being
used incorrectly.
The host has disabled
scanning or overridden
parameter settings.
Scanner is not programmed
for the correct host type.
Scanner is not programmed
to work with the host. Check
scanner host type
parameters or editing
options.
The scanner has gone into
the Low Power "Shut Down"
Mode.
page xv
Ensure the host has power, and is on. If the
scanner uses a separate power supply, ensure
it's connected to a working AC outlet.
Check for loose cable connections.
Ensure scanner is programmed to read the bar
code type you are scanning.
Try scanning other bar codes of the same bar
code type.
Move the bar code closer to the scanner.
Press the trigger to activate decoding. Follow
directions on
See the technical person in charge of scanning.
Scan the appropriate host type bar code.
Ensure proper host is selected.
For RS-232, ensure the scanner's
communication parameters match the host's
settings.
For keyboard wedge, ensure scanner is
programmed with the correct country code and
that the CAPS LOCK key is off.
Ensure editing options (e.g., UPCE-to-UPCA
Conversion) are properly programmed.
Press the trigger to awaken the unit, or change
the setting for
for contact information.
Possible Solutions
page 2-2.
Low Power Blink on page 4-8.