Customer Service - One for All URC-7562 User Manual

Customer Service

If you still have questions about the operation of your ONE FOR ALL 6
universal remote and could not find the answer(s) in the trouble shooting
section, you may want to contact the customer service department for
assistance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1 That you have the URC-7562 ONE FOR ALL remote
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models: (see example below)
Device
TV
Type/model numbers can often be found in your equipment
owner's manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 0901-5510010 (£ 0,50 per minute) (*) (**)
In Ireland
E-mail : ofahelp@uebv.com (***)
Fax : +31 53 432 9816
Tel. : 1-800 553199 (*) (**)
In South Africa
E-mail : support@oneforall.co.za
Fax : 011 298 2302
Tel. : 0860 100551
Tel. : 011 298 2300
(*) When you call us you will be asked to enter a URC-number.
The URC-number of your ONE FOR ALL 6 is a 4-digit product
number and can be found on the back- and the front page
of your manual and the back of your Universal remote
control.
(**) When calling with a mobile phone:
- You may be charged extra when calling us from;
the UK or France.
- You may not be able to contact us when calling from;
Belgium, the Netherlands, Luxemburg, Greece, Portugal,
Switzerland, Italy, Ireland or Austria.
(***) Just send a blank message, you'll get auto-reply.
20
Brand Device
model nr.
Sony KVX-2950B
Remote
model nr.
RMT-V131B
In Australia
E-mail : ofahelp@uebv.com (***)
Fax : 03 9672 2479
Tel. : 1 300 888 298
In New Zealand
E-mail : ofahelp@uebv.com (***)
Fax : (06) 878 2760
Tel. : 0508 ONE 4 ALL (663 4 255)
WWW.ONEFORALL.COM
SET-UP
code
1505 (example)