Troubleshooting; Section 4 — Troubleshooting - Keurig K-CUPK70 Owner's Manual

P17 201309003 KER755_K70-75.pdf 1C( K) ZB2319 2013.09.06
SECTION 4

Troubleshooting

SITUATION SOLUTION
Brewer does not Plug brewer into an independent outlet.
•
have power Check to be sure that it is plugged in securely.
•
Plug into a different outlet.
•
Reset your home's circuit breaker, if necessary.
•
Make sure that the Power Switch has been turned
•
on and the LCD Control Center is illuminated.
Brewer will After placing the K-Cup
•
not brew Holder, make sure the Handle is pushed down securely
and the LCD Control Center indicates "READY TO
BREW" with the Left, Right and BREW Buttons flashing.
Then press the Left, Right or BREW Button.
If the LCD Control Center indicates "ADD WATER,"
•
add water to the Water Reservoir. Fill to and not
beyond the MAX FILL line. Make sure the Water
Reservoir is seated properly in its base.
If the LCD Control Center indicates "ADD WATER"
•
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
The Exit Needle may be clogged (refer to page 14).
•
If the LCD Control Center indicates "PRIME" and the
•
blue light in the Water Reservoir is flashing, see below.
LCD Control Center Completely remove the Water Reservoir and
•
indicates "PRIME" thoroughly clean (refer to page 14). Ensure the
and the blue light in Water Reservoir is filled to and not beyond the MAX
the Water Reservoir FILL line. Return it to the brewer and ensure it is
is flashing seated properly (refer to page 6).
If you have completed the above procedure two
•
times and this situation persists, contact Customer
Service at 1.866.901.BREW (2739).
pack in the K-Cup Pack
® ®
Water Reservoir is
17
SITUATION SOLUTION
Brewing a The Exit Needle may be clogged (refer to page 14).
•
partial cup Clean the K-Cup
®
•
and rinse under faucet (refer to page 13).
The Water Reservoir may have been removed during
•
brewing. Replace the Water Reservoir and perform a
cleansing brew without a K-Cup
Descale the brewer (refer to page 14).
•
If you have repeated the descale procedure on your
•
brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not The time will not be displayed on the LCD Control
•
displayed on the Center unless you have set it. To set the clock, follow
LCD Control the procedure on page 10.
Center If power is interrupted to the brewer, you will need to
•
set the clock again using the procedure on page 10.
Brewer shuts Check to make sure that the Auto Off timer and/or
•
off or turns on On/Off time features have not been set. To do this,
automatically press the MENU Button and scroll through the
programming options. "OFF" should be indicated for
Auto Off timer and On/Off Time. If "OFF" is not
indicated, follow directions on page 10 to reset.
The blue light in The water level is low and a full cup cannot be
•
brewed. Add water to Water Reservoir.
flashing If the LCD Control Center indicates "PRIME," please
•
see situation to the left (LCD Control Center
indicates "PRIME" and the blue light in the Water
Reservoir is flashing).
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
Pack Holder Assembly if necessary
pack.
®