The Reverse Transfer (Call Pick Up) feature allows you to answer a call that is ring-
ing or holding at another phone. For example, if the attendant transfers a call to you
but you have stepped away from your phone, you can pick up the call using another
To answer a call ringing or holding at another phone:
Lift the handset and dial
Dial the extension or hunt group number (see
or holding. The call is transferred to the phone you are using and you are con-
nected to the caller.
If the Group Call Pickup feature is enabled, you can pick up a call ringing at
any station in a hunt group by dialing the hunt group's extension number (available in
versions 5.2 and later).
where the call is ringing
Model 8500 Phone User Guide