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Inter-Tel SoftPhone 8601 User Manual: Transferring Calls; Using Reverse Transfer

Softphone for pocket pc.
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Transferring Calls

Although transferring calls is considered a basic function of an endpoint, your Model
8601 has many advanced options for this feature. With your endpoint, you can trans-
fer to another extension or an outside line.
To Another Extension
While you are on a call, tap
1.
point.
Enter the desired extension number.
2.
Wait for an answer, announce the call, and then tap
3.
NOTE:
TRANS to return to the caller.
To an Outside Number
Tap
1.
TRANS
Select an outgoing line and enter the desired telephone number.
2.
Wait for an answer, announce the call, and then tap
3.
NOTE:
TRANS to return to the caller.

Using Reverse Transfer

The Reverse Transfer (Call Pick Up) feature allows you to answer a call that is ring-
ing or holding at another endpoint. For example, if the attendant transfers a call to you
but you have stepped away from your endpoint, you can pick up the call using another
endpoint.
To answer a call ringing holding at another endpoint:
Tap
1.
Enter the extension or hunt group number where the call is ringing or holding.
2.
(See
20
If the number is busy, there is no answer, or the transfer is refused, tap
.
If the number is busy, there is no answer, or the transfer is refused, tap
.
4
page 40
for more information about hunt groups.)
to place the call on hold at the other end-
TRANS
TRANS
TRANS
®
Inter-Tel
Model 8601 SoftPhone for Pocket PC User Guide
to hang up.
to hang up.

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