Rap 11 Paper Jam / Exit (E4) - Xerox DocuPrint N2125 Service Manual

A B
Select Test Print and Run test prints. When the error code appears, inspect the position of
lead edge of the paper. The lead edge of the paper passes between the BTR and the
Print Cartridge Drum.
Y N
Check for contamination or obstructions between the Registration Rolls and the Print
Cartridge Drum.
The Detack Saw is clean and free of contamination.
Y N
Clean the Detack Saw or Replace the Transport Chute Assembly
Inspect paper path between Transport Chute Assembly and the Fuser Assembly. The
paper passes through the Fuser Assembly.
Y N
Replace the Fuser Assembly (REP
Replace the Print Engine Controller PWB
Replace with fresh, dry paper.
Initial Issue
DocuPrint N2125
(REP 6.1)
6.2).
(REP 9.3).

RAP 11 Paper Jam / Exit (E4)

There is a paper jam at the Exit Sensor.
Procedure
Check the paper in the paper trays. Ensure the paper is installed correctly and the end guide
touches the rear of the paper stack. The paper is within specification. If Custom Mode is used,
ensure the settings are correct. All settings are correct and the paper is within specifica-
tion.
Y N
Install fresh paper that is within specification or correct settings.
Check the paper path for contamination, paper, or other obstructions. The
clean and free of obstructions.
Y N
Remove obstructions and clean components as necessary.
Enter Diagnostics and select Test Print. Run 25 prints from Tray 1. When the error code is
displayed, there is paper on the Exit Sensor.
Y N
Open the Rear Cover and the Fuser Access Cover. Check the Exit Sensor Actuator. The
actuator moves freely and returns to the home position when released.
Y N
Repair actuator or replace the Fuser Assembly
Enter diagnostics and select Component Test. Scroll to Sensor Input test and press Enter.
Open the Fuser Access Cover and use a piece of paper to block and unblock the Exit
Sensor. The number on the LCD increments each time you press and release the
actuator.
Y N
Go to RAP 48.
Replace Print Engine Controller PWB
Open the Rear Cover and check the Face Up Chute Assembly for contamination or obstruc-
tions. The chute assembly is clean and free of obstructions.
Y N
Clean of replace the Face Up Chute Assembly as necessary
Select Component Test. Scroll to Exit Motor FWD and press Enter. The Exit Motor rotates.
Y N
Go to RAP 49.
The Exit Rollers and Pinch Rollers (on the Rear Cover) rotate smoothly.
Y N
Replace the Exit Rollers or Gears as necessary
Check the Fuser Assembly for obstructions or contamination. The Fuser is clean and free of
obstructions.
Y N
Clean or replace the Fuser Assembly
A
02/2000
2-19
paper
(REP 6.2).
(REP 9.3).
(PL 1.2).
(PL 7.1).
(REP 6.2), as necessary.
Status Indicator Repair Analysis Procedures
RAP 10, RAP 11
path is