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Storage; Troubleshooting - NewAir AI-215 Series Owner's Manual

Portable ice maker
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STORAGE

Before storing your ice maker, clean it according to the directions above and
allow it to dry thoroughly – at least 24 hours – in order to prevent the growth
of mold or mildew.
Store your ice maker in the original packaging, or cover with a soft cloth or
plastic sheet.

TROUBLESHOOTING

Problem
The "ADD WATER"
indicator light is on.
The "ICE BUCKET FULL"
indicator light is on.
The "WARNING"
indicator light is on.
The "WARNING"
indicator flashes for 20
seconds when starting
or during operation.
Ice cubes stick together.
11
Possible Cause
There is not enough
water in the tank.
The ice basket is full.
Ice shovel cannot
rotate.
Ice-full detecting
sensor on the edge of
interior tank is
malfunctioning.
The ice cycle is too
long.
Water temperature in
inner tank is too low.
Love Your Home
Solution
Press "POWER" to turn
off the unit. Fill the
reservoir with water.
Press "POWER" to
restart.
Remove ice from the
basket.
Check if ice cubes are
blocking the ice shovel;
otherwise, consult a
certified technician to
check the motor and
micro switch.
Consult a qualified
technician to check the
sensor or change to a
new one.
Stop the ice maker and
allow ice block to melt.
Select smaller size and
restart.
Change the water in the
inner tank. Temperature
of water is best between
45°F - 90°F.

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