Appendix; Faq And Troubleshooting - Acer Liquid E3 User Manual

Appendix

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of your
smartphone, and gives easy answers and solutions to these questions.
Aspect
Audio
Multimedia files
System
information and
performance
Power
RAM / ROM
Internal storage
Question
Why is there no
sound coming from
the device?
Why can't I view my
video files?
Why can't I play my
music files?
How do I check the
OS version of my
device?
I can't turn on the
device.
How do I check the
RAM and ROM
memory status?
My device's available
internal storage is full
or almost full.
Answer
If the headset is plugged into the device,
the speaker is automatically shut off.
Disconnect the headset.
Check that the device volume setting is
not muted.
Check that the volume control is not at its
lowest setting.
You may be trying to view a video that is
not supported. Refer to "Multimedia" on
page 52.
You may be trying to play a file that is not
supported. Refer to "Multimedia" on
page 52.
Tap Settings > About phone to check
the OS version (Build number) and other
hardware and software information.
The battery power may be depleted.
Recharge the device. Refer to "SIM card
lock" on page 8 for more information.
To check the ROM status, tap Settings >
Storage.
To check RAM status, tap Settings >
Apps > RUNNING.
Uninstall apps to increase available
storage. See "Uninstalling an app" on
page 45.
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