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ProSoft Technology RLXIC-SG User Manual

Intelligent cellular serial modem for global gprs/gsm
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RLXIC-SG
Intelligent Cellular
RadioLinx Intelligent Cellular
Serial Modem for Global GPRS/GSM
May 29, 2009
USER MANUAL

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Summary of Contents for ProSoft Technology RLXIC-SG

  • Page 1 RLXIC-SG Intelligent Cellular RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM May 29, 2009 USER MANUAL...

  • Page 2: Important Notice

    Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

  • Page 3: Patents

    ProSoft Technology® Product Documentation In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments. User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD, and are available at no charge from our web site: www.prosoft-technology.com...

  • Page 5: Table Of Contents

    Connecting to your cellular provider................9 GSM ........................11 Specifications Interface Port Pin-Outs....................15 Power Connector.....................15 Activating RLXIC-SG on your cellular provider Installing the SIM.....................17 Configuring the APN....................19 Hardware Installation of the RLXIC-SG Connecting to Power ....................24 Connecting to a Computer or other Device.............25 Indicator Lights ......................25...
  • Page 6 Using IP Manager with your RLXIC-SG ..............69 Understanding DNS....................71 Configuring Modbus/BSAP Modbus Overview ....................73 Configuring the RLXIC-SG at the Polling Host for Modbus on UDP ...... 75 Configuring the Remote RLXIC-SGs for Modbus with UDP........77 SNMP : Simple Network Management Protocol 10.2 SNMP Configuration ....................

  • Page 7: Introduction To The Rlxic-Sg

    Connecting to your cellular provider ............9 GSM ......................11 Powered by ALEOS™, RLXIC-SG modems are designed to maintain a reliable, consistent network connection. With a serial interface and a vast library of machine protocols, the RLXIC-SG is a workhorse for industrial and mission critical applications.

  • Page 8: Aceware

    These modem utilities, except AceNet, are free of charge to those who own Intelligent Cellular modems. You can download the applications and their user guides from the ProSoft Solutions web site: www.prosoft-technology.com. Contact your dealer or ProSoft Technology representative for information on AceNet. AceManager, the AceWare remote configuration and monitoring tool, simplifies deployment, and provides extensive monitoring, control and management capabilities.

  • Page 9: Connecting To Your Cellular Provider

    1.2.1 Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the RLXIC-SG activity which you can then send to ProSoft Technology support, erase the current configuration completely, and temporarily set the RLXIC-SG to a known configuration to aid in trouble shooting (SOS mode).

  • Page 10: Dynamic Vs. Static Ip Addresses

    If you need to have more than one device connected to the Internet through your RLXIC-SG, you will need to have a router connected to the modem. The modem would provide the one-to-one connection to the router with the router configured to provide a broader NAT service to the other devices connected to it.

  • Page 11: Gsm

    Manager) to translate your IP address into to a domain name. Caution: If you want to connect remotely to your RLXIC-SG using TCP/IP, the IP address given to your modem by your cellular provider cannot be a private or internal IP address (such as a custom APN or special private network Data Link) unless you are on the same network or inside that network's firewall (such as with frame relay).
  • Page 12 RLXIC-SG ♦ Intelligent Cellular Introduction to the RLXIC-SG RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 12 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 13: Specifications

    Specifications RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Specifications In This Chapter Interface Port Pin-Outs ................15 Power Connector................... 15 2.1.1 Features and Benefits Embedded Intelligence Low Power Consumption High-Speed Processor High-Speed 2-way Data...

  • Page 14: Host Interfaces

    RLXIC-SG ♦ Intelligent Cellular Specifications RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 2.1.5 Power Consumption: (@12V DC) Transmit/Receive (Typical/Max) 350/450 mA Idle 104 mA Input Current 40 mA to 120 mA Input Voltage 9 - 28V DC 2.1.6 Standards/Approvals...

  • Page 15: Interface Port Pin-Outs

    Specifications RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Interface Port Pin-Outs 2.2.1 Serial Port Power Connector Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.
  • Page 16 RLXIC-SG ♦ Intelligent Cellular Specifications RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 16 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 17: Activating Rlxic-Sg On Your Cellular Provider

    Installing the SIM The Subscriber Identity Module (SIM) in the RLXIC-SG is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem, and it may be pre-installed by your ProSoft Technology Representative.
  • Page 18 Small Phillips screw driver - The Phillips screw driver is the one which is also called a plus (+) or X screw driver. 3.1.2 Opening the Case Unplug the RLXIC-SG power and all cables. Using a small Phillips head screw driver, remove the screws on the front of the RLXIC-SG.

  • Page 19: Configuring The Apn

    Activating RLXIC-SG on your cellular provider RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your company's wireless IP solution to meet the security and IP addressing requirements of your applications.

  • Page 20: Enter The Apn

    RLXIC-SG ♦ Intelligent Cellular Activating RLXIC-SG on your cellular provider RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Select TCP, UDP, or PPP. Enter the connection information. For UDP or TCP, enter as the IP address. 192.168.13.31 For PPP, select the COM port to which the modem is connected.
  • Page 21 Enter the NAI into the new value field for *NETUID, and enter your network password into the new value field for *NETPW. 3.2.4 Write the Settings to the RLXIC-SG Click the Write button on the tool bar of AceManager. Wait for the message "Write Successful" to appear in the status bar.
  • Page 22 RLXIC-SG ♦ Intelligent Cellular Activating RLXIC-SG on your cellular provider RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 22 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 23: Hardware Installation Of The Rlxic-Sg

    Caution: The RLXIC-SG is in a hardened case, and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the RLXIC-SG can withstand.

  • Page 24: Connecting To Power

    Tip: The DC power cable has a white wire lead in addition to the power positive and negative. This is for a feature not present in the RLXIC line modems. In the RLXIC-SG, the white wire lead has no function and can be ignored.

  • Page 25: Connecting To A Computer Or Other Device

    -90 to -99 Extinguished Equal to or weaker than -100 Activity - Lights will flash as data is transferred to and from the RLXIC-SG modem on the remote network. Power - Indicates the power adapter is connected, and there is power getting to the RLXIC-SG.

  • Page 26: Mounting

    RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual The Reset button (on the left side of the RLXIC-SG) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware. If, however, the reset is depressed and held for 45...
  • Page 27 Hardware Installation of the RLXIC-SG RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Press the bracket down onto the DIN rail until flush. The locking tab snaps into position and locks the bracket to the DIN rail.
  • Page 28 RLXIC-SG ♦ Intelligent Cellular Hardware Installation of the RLXIC-SG RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 4.4.3 Mounting Bracket Dimensions Page 28 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 29: Configuring Your Rlxic-Sg

    Using Templates ................... 32 Using a Terminal Application with AT Commands......... 36 With ALEOS as its "brain", the RLXIC-SG is a highly configurable device, more than just a "dumb" modem. To configure your RLXIC-SG, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others.
  • Page 30 > A > A TART ROGRAMS OMMUNICATIONS ANAGER 5.1.2 Connect to your RLXIC-SG Click the C button. ONNECT Select a connection method: If you are connecting remotely, you can use UDP, TCP, or SMS. If you are connecting locally with the modem connected directly to your computer using a serial cable, you can use PPP.

  • Page 31: Enter The Configuration Options

    Configuring your RLXIC-SG RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 5.1.3 Enter the configuration options On the left side of AceManager is the G menu. Select the appropriate ROUPS group as needed or directed.

  • Page 32: Using Templates

    RLXIC-SG ♦ Intelligent Cellular Configuring your RLXIC-SG RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Using Templates If you have a modem configuration that works well for your needs, using AceManager, you can save that modem's configuration as a template, and then apply it to other RadioLinx modems.

  • Page 33: Applying A Template To One Modem With Acemanager

    Configuring your RLXIC-SG RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Type in a file name that is descriptive of the template (so you can find it easily later), and save it to a location on your computer.
  • Page 34 For example, you can use the serial settings of a modem (such as RLXIC-SG, SV) to configure the serial settings of a RLXIC-SG. Settings not applicable to the modem on which you are loading the template, will be discarded.
  • Page 35 Configuring your RLXIC-SG RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Tip: Click on the first with your mouse, and, with the control button held down, click the additional modem. Select the M option in the tool bar, and then select A...

  • Page 36: Using A Terminal Application With At Commands

    User Manual Using a Terminal Application with AT Commands You can access and configure your RLXIC-SG using a terminal application such as Microsoft HyperTerminal, PuTTY, or similar. The following directions are for HyperTerminal which is part of a standard installation of Windows XP.
  • Page 37 Configuring your RLXIC-SG RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Note: You can also connect using the virtual USB serial port. Refer to Using the USB virtual serial port with a Terminal Emulation Utility (page 50) for more information on configuring and using the virtual serial port.

  • Page 38: At Commands

    RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Tip: If you have configured the RLXIC-SG for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings.
  • Page 39 "e". When you are using a terminal connection, if you enter a command which is recognized by the RLXIC-SG, it will respond with "OK". If the command is not recognized, the response will be "ERROR". Those commands applicable only to certain model numbers of the RLXIC-SG will be noted.
  • Page 40 RLXIC-SG ♦ Intelligent Cellular Configuring your RLXIC-SG RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 40 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 41: Universal Serial Bus (Usb)

    Ethernet port or a virtual serial port. A driver installation is required to use the USB port in either mode. Note: It is recommended that you use a USB 2.0 cable with your RLXIC-SG and connect directly to your computer for best throughput.

  • Page 42: Installing The Usb Driver

    Note: Windows will see each port type as a different USB device, and will see every port on your computer separately. If you change the port type on the RLXIC-SG or connect to a different USB port on your computer or hub, Windows will see it as a new device.
  • Page 43 Universal Serial Bus (USB) RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 6.2.3 Install the driver from a specific location Select and/or enter the location of the driver. If the driver is on the CD, and the CD is in your drive, you can just select Search removable media.
  • Page 44 RLXIC-SG ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 6.2.4 Optional: Verify and Configure the Virtual Port Settings Virtual Ethernet The USB Ethernet connection will show up in your Network Connections as a Local Area Connection.
  • Page 45 Universal Serial Bus (USB) RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Select the H tab, and click the D button. ARDWARE EVICE ANAGER Click on the + in front of N ETWORK DAPTERS The newly installed driver, AirLink USB Ethernet/RNDIS, should be displayed.
  • Page 46 RLXIC-SG ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Virtual Serial You can verify the installation by looking in the Device Manager. Click on S > C TART ONTROL ANEL Double-click on the S icon.
  • Page 47 Universal Serial Bus (USB) RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Tip: If the driver is displayed with a # and number behind the driver name (such as, AirLink USB Serial Port #2), it means more than one is installed on your computer, most likely for different USB port.
  • Page 48 RLXIC-SG ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Select the Advanced tab, and click the Advanced Port Settings button. At the bottom of the screen, the current port used will be listed. Use the drop down menu to select an available COM port number if you need to change it.

  • Page 49: Using The Virtual Ethernet Port

    Universal Serial Bus (USB) RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Using the Virtual Ethernet Port After the driver is installed, you can use the USB port just like a standard Ethernet port.

  • Page 50: Using The Virtual Serial Port

    RLXIC-SG ♦ Intelligent Cellular Universal Serial Bus (USB) RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Using the Virtual Serial Port After the driver is installed, you can use the USB port just like a standard serial port.

  • Page 51: Data Communication And Host Modes

    USB Ethernet connection or remotely using the cellular connection. Tip: By default, the RLXIC-SG is in AT Mode, and allows AT Commands to be entered via terminal connection (through the local port connection) or remotely (through the cellular network). PassThru Mode can only be exited by resetting the RLXIC-SG.

  • Page 52: Basic Modes

    Basic Modes 7.2.1 Start up Mode The serial port of the RLXIC-SG can be configured to enter any of the modes automatically on power up (in most cases, this is also after it has registered on the cellular network). This is done by setting the Startup Mode Default to the desired mode.

  • Page 53: At Mode

    User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM If the serial port of the RLXIC-SG is in any mode other than AT or PassThru, the AT command mode can be re-entered by: Deactivating DTR (if &D2 or Ignore DTR, S211, is not set).
  • Page 54 Tip: PassThru can only be exited by resetting or power-cycling the modem. This mode cannot be entered via a remote Telnet session. You can configure a string of AT commands to be sent to the RLXIC-SG when it enters PassThru, and other PassThru settings.

  • Page 55: Serial Modes

    Serial Modes 7.3.1 PPP In PPP mode, the RLXIC-SG acts as a PPP server, providing an IP address, and DNS servers (if available) to the connected device or computer. PPP mode is entered from the AT mode by using any of the following...
  • Page 56 RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual In response to any of the preceding commands, the RLXIC-SG will respond with CONNECT a carriage return and new line and is ready for the host to begin PPP negotiations. The IP received by the host in the resulting negotiation will either be a private (non-routable) IP address or a public (network-routable) IP address provided by the network, depending on the settings of *HOSTPRIVMODE.
  • Page 57 When the modem is in UDP PAD (Packet Assembly and Disassembly) Mode, all characters received on the serial port are assembled into UDP packets, and sent to the remote IP address/port or the RLXIC-SG, and any packets received from the same IP/port-destined for the device port of RLXIC-SG (see *DPORT)--are disassembled, and dumped onto the serial line.
  • Page 58 RLXIC-SG are expected to have this simple header. The RLXIC-SG will issue an acknowledgement for any valid packets which are received. To configure the RLXIC-SG for a normal UDP session, you need to set the Startup Mode Default to 73 (ATMD73). If you are using two modems, configure the Destination IP and Port in each to point to each other.
  • Page 59 RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 7.3.4 TCP and TCP Pad When the RLXIC-SG is in a TCP session, all characters received on the serial port are assembled into TCP packets, and sent to the mode's remote IP address/port, and any packets received from the remote end of the TCP connection are disassembled, and dumped onto the serial line.

  • Page 60: Data Communication

    Tip: When using Public mode, ProSoft Technology recommends connecting the modem directly to the computer or other end device. Using a hub or switch may prevent the RLXIC-SG from updating the IP address of the end device when an IP address is received from the cellular network.
  • Page 61 While you can connect with each to the cellular network and the Internet, you cannot use the RLXIC-SG as a hub or router to communicate between them.
  • Page 62 User Manual Additional Connected Networks If you have a router connected to the RLXIC-SG with additional networks configured behind that router, you can specify them in the PPP/Ethernet group of AceManager. Configure the Network the Host Network Mask for up to two additional networks.
  • Page 63 Firewall Functions The RLXIC-SG can provide a basic firewall between the public and private networks. There are two types of firewall rules supported by the RLXIC-SG, IP filtering and port filtering. IP Filtering: When enabled, only packets with source IP addresses matching those in a list or range of trusted hosts will be allowed through.
  • Page 64 RLXIC-SG ♦ Intelligent Cellular Data Communication and Host Modes RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Note: Port Filtering Mode does not require to be set when you enable Non-Friends Port Forwarding. Port Filtering Mode: Independent of the IP filtering, this mode can be enabled to block ports specified or allow ports specified.

  • Page 65: Keepalive

    When Keepalive pings the IP address, an acknowledgement indicates there is an active connection to the network. If the RLXIC-SG does not receive a response from the IP address, it will make additional attempts according to a backoff algorithm before determining the Internet connection is not functioning properly.
  • Page 66 RLXIC-SG ♦ Intelligent Cellular Data Communication and Host Modes RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 7.5.2 Data usage using Keepalive Keepalive is an optional feature. If you frequently pass data with your modem, you most likely do not need to have Keepalive enabled. When using Keepalive, be aware that a ping moves approximately 66 bytes of data over the network, and is billable by your cellular provider.

  • Page 67: Ip Manager

    (also called Mobile Originated). However, if you need to contact RLXIC-SG directly, a device connected to the modem, or a host system using your RLXIC-SG (also called Mobile Terminated), a dynamic IP will not give you a reliable address to contact (because it may have changed since the last time it was assigned).

  • Page 68: Understanding Domain Names

    Manager works with a Dynamic DNS server to receive notification from RLXIC modems to translate the modem's dynamic IP address to a fully qualified domain name. Thus, you can contact your RLXIC-SG directly from the Internet using a domain name.

  • Page 69: Dynamic Names

    If the IP address is needed, you can use the domain name to determine the IP address. Note: The fully qualified domain name of your RLXIC-SG will be a subdomain of the domain used by the IP Manager server.
  • Page 70 *IPMGRUPDATE1 and *IPMGRUPDATE2: How often, in minutes, you want the address sent to IP Manager. If this is set to zero, the modem will only send an update if the IP address changes (example, if your RLXIC-SG is reset or is assigned a different IP address).

  • Page 71: Understanding Dns

    Understanding DNS The RLXIC-SG has the ability to query DNS servers in order to translate domain names into IP addresses. This allows you to use domain names in place of IP addresses for most of the configuration options requiring IP addresses. This is...
  • Page 72 The RLXIC-SG uses the unqualified domain name of "ppp-peer" when it is in PPP or SLIP address mode to resolve the address of the device or computer connected via PPP or SLIP address. If the RLXIC-SG is not in PPP or SLIP address mode, "ppp-peer" will resolve to 0.0.0.0.

  • Page 73: Configuring Modbus/Bsap

    Configuring Modbus/BSAP In This Chapter Modbus Overview.................. 73 Configuring the RLXIC-SG at the Polling Host for Modbus on UDP..75 Configuring the Remote RLXIC-SGs for Modbus with UDP ....77 The RLXIC-SG supports Modbus ASCII, Modbus RTU, BSAP, and can also emulate other protocols like DF1 or others using its Modbus Variable feature.
  • Page 74 The remote RLXIC-SG then disassembles the packet before transmitting the RTU ID and serial data to the remote unit. The remote units operate in normal UDP mode, and their data is sent to the host via the remote RLXIC-SG and host RLXIC-SG.

  • Page 75: Configuring The Rlxic-Sg At The Polling Host For Modbus On Udp

    RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM Configuring the RLXIC-SG at the Polling Host for Modbus on UDP This section covers a Polling Host with standard Modbus, variations may need additional AT commands.
  • Page 76 RLXIC-SG ♦ Intelligent Cellular Configuring Modbus/BSAP RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual MD13: Modbus ASCII MD23 : Modbus RTU (Binary) MD33: BSAP MD63: Variable Modbus - individual parameters are set up manually. 9.2.3 Configure IP addresses for the Modbus IDs.

  • Page 77: Configuring The Remote Rlxic-Sgs For Modbus With Udp

    (the IP address can change when it is powered up), configure *DNSUPDATE to a low interval to allow frequent updates. Configuring the Remote RLXIC-SGs for Modbus with UDP This section covers standard Modbus settings for the RLXIC-SG at the remote unit, variations may need additional commands. 9.3.1 Configure the ports In AceManager, select M in the side menu.

  • Page 78: Configure Ip Addresses For The Host

    RLXIC-SG ♦ Intelligent Cellular Configuring Modbus/BSAP RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual The destination port for the modem at the host needs to match the device port in use on all the modems at the remote sites. For example, if the remote modem's device port (see below) is "12345", then the Modbus host modem's S53...
  • Page 79 Configuring Modbus/BSAP RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 9.3.4 Configure other RTU settings. Other parameters may need to be changed, but this is dependent on the RTU type being used. As a minimum, this typically involves setting the proper serial settings to match your RTU.
  • Page 80 RLXIC-SG ♦ Intelligent Cellular Configuring Modbus/BSAP RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 80 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 81: 10 Snmp : Simple Network Management Protocol

    SNMP agents. Reports from various agents, such as the RLXIC-SG, are sent as data in form designed to be parsed by the NMS into its MIB. The data is hierarchical with entries addressed through object identifiers.

  • Page 82: Snmp Configuration

    10.2 SNMP Configuration To configure your RLXIC-SG to work as an SNMP agent, you can use either AceManager, or a terminal connection to configure the modem using AT commands. In AceManager, the SNMP commands are all part of the Other group under the Common group.
  • Page 83 The user name is "user". The user name cannot be changed. The RLXIC-SG's password is used as the SNMP password (default is "12345"). To change the password in the RLXIC-SG, select Modem from the top menu line in AceManager. The current password will be pre-entered. As you type the new password and confirm it, the characters you type will be obscured by "x".

  • Page 84: Snmp Mib Definition Sample

    RLXIC-SG ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 10.3 SNMP MIB Definition Sample AIRLINK-MIB DEFINITIONS ::= BEGIN IMPORTS ObjectName FROM SNMPv2-SMI MODULE-COMPLIANCE FROM SNMPv2-CONF; org OBJECT IDENTIFIER ::= { iso 3 }...
  • Page 85 SNMP : Simple Network Management Protocol RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM ::= { general 8 } -- COMMON -- date OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { common 1 }...
  • Page 86 RLXIC-SG ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual MAX-ACCESS read-only STATUS current ::= { common 10 } -- STATUS -- ipAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current...

  • Page 87: Display Responses

    SNMP : Simple Network Management Protocol RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM STATUS current ::= { gps 2 } latitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { gps 3 }...
  • Page 88 RLXIC-SG ♦ Intelligent Cellular SNMP : Simple Network Management Protocol RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 88 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 89: 11 Configuration Commands

    Tip: You can use a fully qualified domain name instead of an IP address for most configuration options calling for an IP address if your RLXIC-SG is configured to use DNS. DNS settings frequently come directly from your cellular provider while your RLXIC-SG is registering on the cellular network, and receiving its IP address.

  • Page 90: Info (Information)

    View active profile, the contents of the active registers. Not displayed with AceManager. n=0 : Product name (for example, RLXIC-SG). n=1 : The RLXIC-SG's firmware (ALEOS) version, hardware ID, and copyright. n=2 : The internal hardware's firmware version, and relevant hardware ID.

  • Page 91: Status

    *BOARDTEMP? The temperature, in Celsius, of the internal hardware. *HOSTMODE? The current host mode (AT, PPP, UDP, etc.). If the RLXIC-SG is not in AT mode, telnet into the modem to execute this command. *NETIP? Note: If there is no current network IP address, 0.0.0.0 may be displayed.
  • Page 92 The current cellular carrier from the modem's firmware version, for example, your cellular provider. *NETRSSI? The current RSSI (Receive Signal Strength Indicator) of the RLXIC-SG as a negative dBm value. Tip: The same information is displayed with the command S202?.

  • Page 93: Common

    (set by S50) on the serial port before and after this command. AT Escape sequence. If the RLXIC-SG is in a data mode (any mode other than PassThru), this command causes the modem to re-enter AT command mode.
  • Page 94 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Tip: DAE=1 disables the +++ command. Note: A/ is not proceeded by AT. Re-execute last command. A/ is not used in AceManager. Manually answer an incoming connection. A is not used in AceManager.
  • Page 95 : Hang-up With an AT telnet connection, this command will terminate the host data mode, and return the RLXIC-SG to an AT mode. Cannot be accessed in AceManager. Online (Remote): Causes the RLXIC-SG to go from Command State to data state.
  • Page 96 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Reset the RLXIC-SG. In AceManager, this command is performed with the Reset option on the toolbar. Tip: *DATZ=1 will disable Z. &W Writes all changed modem settings. If this command is not issued, any modified values will revert back to their previous values at modem reset.
  • Page 97 Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM *NETUID=uid The login that is used to login to the cellular network, when required. uid=user id (up to 64 bytes) *STATICIP=d.d.d.d Set the static IP required to be received from the network. If the modem does not get this IP address from the network, it will reset the internal hardware, and try again.
  • Page 98 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Toggle AT command echo mode. n=0 : Echo Off. n=1 : Echo On. Note: With more than one connection types (serial, and Telnet, and USB) the echo command can be set differently on each interface.
  • Page 99 Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM S10=n Specifies the amount of time that the carrier from the remote modem can be lost before the modem goes on-hook. This allows temporary disruptions to carrier without disconnecting.
  • Page 100 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Command Response Mode. n=0 : Terse (numeric) command responses n=1 : Verbose command responses (Default). Extended Call Progress Result mode. n=0 : Turn off extended result codes (Default).
  • Page 101 Default is 115200. Cannot be configured in AceManager. +WVLASS=n This command sets the RLXIC-SG into a particular voice-mode operation, which causes the internal hardware to process information presented in the Dial command in a manner suitable for that type of information. Cannot be configured in AceManager.
  • Page 102 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Tip: Flow control (AT\Q) will override this indication, so if you want to use CTS to indicate network coverage, flow control has to be off (AT\Q0).
  • Page 103 The RLXIC-SG remains in AT Command mode until a connection request is received. DTR must be asserted (S211=1 or &D0), and the RLXIC-SG must be set for a successful TCP connection. The RLXIC-SG will send a "RING" string to the host. A "CONNECT" sent to the host indicates acknowledgement of the connection request, and the TCP session is established.
  • Page 104 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Caution: TCPT should never be 0 when using the TCP mode. A broken TCP session can result in the modem being left with a TCP half-open connection that can only be terminated with a reset.
  • Page 105 RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM MDhh Default power-up mode for the serial port: When the RLXIC-SG modem is power- cycled, the serial port enters the mode specified by this command after 5 seconds. On startup, typing ATMD0 within 5 seconds changes the mode to normal (AT command) mode.
  • Page 106 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual *USD=n Waits the specified delay before sending the first UDP packet and the subsequent UDP packets out to the port Ethernet. n=0 : No UDP packet delay (Default).
  • Page 107 This group includes commands specific to dynamic DNS. Dynamic DNS allows the RLXIC-SG to use a dynamic IP address account, with an IP address that can change each time you connect, and still allow you to use a fully qualified domain name to contact the RLXIC-SG using IP Manager running on a server with a dynamic DNS updater.
  • Page 108 5-255 : Number of minutes to send an update. *MODEMNAME=name Name of the RLXIC-SG (up to 20 characters long) to use when performing IP address change notifications to IP Manager. The value in *DOMAIN provides the domain zone to add to this name.
  • Page 109 : Enabled if no other DHCP server is detected (default). If another DHCP server is detected on the network, the RLXIC-SG will not send out replies to DHCP requests. n=0 : Disabled. The RLXIC-SG will not send out replies to DHCP requests.
  • Page 110 = subnet mask, example 255.255.255.0. *HOSTPEERIP=d.d.d.d Set or query the IP address that can be used to directly contact the RLXIC-SG after a cellular connection is established. If this value is not specified, 192.168.13.31 will be used.
  • Page 111 Caution: While the modem is in PassThru mode, ALEOS is disabled. If you need to connect to the RLXIC-SG while it is in PassThru mode, you will need to do so with a terminal application. Not all commands are available while the modem is in PassThru mode.
  • Page 112 Note: You cannot send an Email with your RLXIC-SG unless the Email server you have configured allows your RLXIC-SG as a relay host. Talk to your network administrator to ensure you can send email through the email server using your RLXIC-SG.
  • Page 113 Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM *SMTPFROM=email Sets the email address from which the SMTP message is being sent. email=email address (maximum: 30 characters). *SMTPPW=pw Sets the password to use when authenticating the email account (*SMTPFROM) with the server (*SMTPADDR).
  • Page 114 0 and 15, the minimum value of 15 will be set. *IPPINGADDR=[d.d.d.d][name] Set the IP address or valid internet domain name for the RLXIC-SG to ping to keep itself alive (online). *IPPING must to be set to a value other than 0 to enable pinging.
  • Page 115 *MSCIUPDADDR=name[/port] Modem Status Update Address - where Name/Port is the domain name and port of the machine where the modem status updates will be sent. The status parameters of the RLXIC-SG are sent in an XML format. name=domain name port=port *MSCIUPDPERIOD=n Modem Status Update Period - where n defines the update period in seconds.
  • Page 116 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual n=2 : Authentication and encryption, equivalent to "authPriv" setting in SNMPv3. SNMPv3 is required to do authentication and encryption, SNMPv2c and SNMPv3 authNoPriv transmissions will be silently discarded. Messages are both authenticated and encrypted to prevent a hacker from viewing its contents.
  • Page 117 IP addresses. Note: Firewall mode will only prevent the RLXIC-SG modem from receiving data from those IP addresses not on the Friends List. It cannot prevent data, such as pings, from traversing the network to the modem which may billable traffic even though the modem does not receive the data.
  • Page 118 Note: The Port Filtering is in addition to any port blocking or allowing done by the cellular provider. If the port is blocked by the cellular carrier, setting it for allowed here will have no effect, because the connection would be blocked before even reaching the RLXIC-SG. Page 118 of 136 ProSoft Technology, Inc.
  • Page 119 Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 11.3.12 Port Forwarding Any data coming in on the defined Public Port will be passed to the corresponding Private Port connected to the physical interface specified and using the host IP address.

  • Page 120: Logging

    RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Host IP = d.d.d.d IP address of the connected device/computer. d.d.d.d = IP address Private Port = n Port number on the connected device.

  • Page 121: Telemetry/Addr List

    Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 11.5 Telemetry/Addr List Modbus, commonly used with telemetry devices, allows a connection via serial port to the modem. Telemetry and Addr List commands are only used when the modem is in one of the Modbus start-up modes.
  • Page 122 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual MVOPT=n Modbus Variant Option: Sets various behavioral options when dealing with a Modbus-variant protocol. This parameter is used when the when MD is set to hex 63.

  • Page 123: Edge/Hsdpa

    Configuration Commands RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM MLISTid=d.d.d.d Enters an ID and IP address into the Modbus List. ID is a decimal value (1 to 100). id=ID d.d.d.d=IP address or name MLISTXhexid=d.d.d.d...
  • Page 124 RLXIC-SG ♦ Intelligent Cellular Configuration Commands RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual +COPS=mode,[format][,oper] Manually specify an operator. Refer also to *NETOP. mode=0 : Automatic - any affiliated carrier [default]. mode=1 : Manual - use only the operator <oper> specified.

  • Page 125: 12 Support, Service & Warranty

    How to Contact Us: Technical Support..........125 Return Material Authorization (RMA) Policies and Conditions..... 126 LIMITED WARRANTY................. 127 ProSoft Technology, Inc. (ProSoft) is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process:...

  • Page 126: Return Material Authorization (Rma) Policies And Conditions

    RLXIC-SG ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 12.2 Return Material Authorization (RMA) Policies and Conditions The following RMA Policies and Conditions (collectively, "RMA Policies") apply to any returned Product. These RMA Policies are subject to change by ProSoft without notice.

  • Page 127: Limited Warranty

    Support, Service & Warranty RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM c) If unit is repaired, charge to Customer will be 30% of current list price (USD) plus freight charges, duties and taxes as applicable. A new purchase order will be required or authorization to use the purchase order submitted for evaluation fee.
  • Page 128 RLXIC-SG ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual 12.3.1 What Is Covered By This Warranty a) Warranty On New Products: ProSoft warrants, to the original purchaser, that the Product that is the subject of the sale will (1) conform to and...
  • Page 129 Support, Service & Warranty RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM c) The information in this Agreement is subject to change without notice. ProSoft shall not be liable for technical or editorial errors or omissions made herein;...
  • Page 130 RLXIC-SG ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual e) Customer agrees that it shall not, and shall not authorize others to, copy software provided by ProSoft (except as expressly permitted in any license agreement accompanying such software);...
  • Page 131 Support, Service & Warranty RLXIC-SG ♦ Intelligent Cellular User Manual RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM 12.3.8 No Other Warranties Unless modified in writing and signed by both parties, this Warranty is understood to be the complete and exclusive agreement between the parties,...
  • Page 132 RLXIC-SG ♦ Intelligent Cellular Support, Service & Warranty RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual Page 132 of 136 ProSoft Technology, Inc. May 29, 2009...

  • Page 133: Index

    *IPMGRKEYn=key • 108 A/ • 94 *IPMGRUPDATEn=m • 108 AceWare™ • 8 *IPPING=n • 114 Activating RLXIC-SG on your cellular provider • 17 *IPPINGADDR=[d.d.d.d][name] • 114 Additional Connected Networks • 62 *MODEMHISPEED • 102 *MODEMNAME=name • 108 Addr List • 122 AIP=n •...
  • Page 134 Modbus on UDP • 75 Host Interfaces • 14 Configuring your RLXIC-SG • 29 Host IP = d.d.d.d • 120 Connect the RLXIC-SG to your computer's USB port • Host/IF = n • 119 How to Contact Us Connect To • 36 Technical Support •...
  • Page 135 Product ID • 87 LED Indicators • 14 Programmable Logic Controller (PLC) • 74 Light Patterns • 26 ProSoft Technology® Product Documentation • 3 Limitation of Liability • 2 Public and Private Mode • 60 Limitation of Remedies ** • 130 Public Port = n •...
  • Page 136 Index RadioLinx Intelligent Cellular Serial Modem for Global GPRS/GSM User Manual SNMP Configuration • 82 Write the Settings to the RLXIC-SG • 21 SNMP MIB Definition Sample • 84 SNMP Traps • 81 Software Required • 17 Xn • 100 Specifications •...

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