Your phone uses a 4G LTE SIM (Subscriber Identity Module).
The 4G LTE SIM is a small, rectangular plastic card that
stores your phone number, information about your wireless
service, and other information such as messages.
The SIM card is installed under the back cover, and must
remain in the device when in use.
Note: If you purchased your phone at a Verizon Wireless store,
the SIM card is activated and ready to use. If you
ordered a new phone, the card may need to be activated
before you can use it. For more information about
activating the SIM card, visit:
Caution! Turn the phone off before installing or removing the
SIM card. Do not bend or scratch the SIM card. Take
care when handling, installing, or removing the SIM
card, and avoid exposing the SIM card to static
electricity, water, or dirt. Keep the SIM card out of
reach of small children.
Installing the 4G LTE SIM Card
1. With the Verizon Wireless logo facing up, carefully
insert the 4G LTE SIM Card into the slot, pressing gently
until it locks into place.
2. Make sure that the card's gold contacts face into the
phone and that the upper-left angled corner of the card
is positioned as shown.
Note: If the card is not inserted correctly, the phone will not
detect the SIM card. Re-orient the card back into the slot
if the SIM is not detected.