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Getting Started
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
TELUS Mobility Client Care. Except for
making emergency calls, your handset
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press * # m 1.
2 At your TELUS Mobility representative's
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
If you entered the codes properly, SIM Unlocked
appears on the display.
14
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.
Switching SIM Cards
When you move your SIM card from one handset
to another, your Contacts information will not be
erased as the information is stored in the SIM. If
you remove your SIM card and use it with another
handset, or use another SIM card with your
handset, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Pictures, video, and audio recordings accessible
through the media center that are saved in your
handset's memory, except those that are
forward locked. (No items saved to the memory
card inserted in your handset are erased.)
• Information stored in Memo
• 3 most recent GPS Enabled locations
• Voice records
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