Lorex Vantage LH020 Blackbox 2 Instruction Manual
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Lorex Vantage LH020 Blackbox 2 Instruction Manual

Digital video surveillance recorder
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DIGITAL VIDEO SURVEILLANCE RECORDER
Instruction Manual
English Version 1.0
THE ECONOMICAL SOLUTION TO PROTECT YOUR
RETAIL
www.lorextechnology.com
Copyright © 2013 Lorex Technology Inc.
INDUSTRY
BUSINESS
BUSINESS
LH020 BLACKBOX2 SERIES
C O N N E C T I V I T Y
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OUTDOOR

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  • Page 1 Instruction Manual C O N N E C T I V I T Y English Version 1.0 THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME BUSINESS RETAIL INDUSTRY BUSINESS HOME BUSINESS OUTDOOR LH020 BLACKBOX2 SERIES www.lorextechnology.com Copyright © 2013 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the ECO BlackBox2 Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH024 (4-channel) • LH028 (8-channel) • LH026 (16-channel)  For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com CAUTION...
  • Page 3 For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-681-9263, 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
  • Page 4 1-888-425-6739 (1-888-42-LOREX) Asistencia técnica Soutien technique (para asuntos técnicos o de instalación) (pour les questions d’ordre technique ou relatives à 1-877-755-6739 (1-877-75-LOREX) : 1-877-755-6739 (1-877-75-LOREX) l’installation) Mexique : 001-800-681-9263, 001-800-514-6739 Mexico: 001-800-681-9263, 001-800-514-6739 Internacional: +800-425-6739-0 International : +800-425-6739-0 (par exemple : à partir du Royaume-Uni, composez le 00 au lieu de +)
  • Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT PEUT NÉCESSITER UNE STALACIÓN PROFESIONAL INSTALLATION PROFESSIONNELLE LOREX S’ENGAGE À RÉPONDRE À VOS LOREX SE COMPROMETE A SATISFACER BESOINS EN MATIÈRE DE SÉCURITÉ SUS NECESIDADES EN SEGURIDAD • Favor de leer la guía de instalación rápida y la •...

  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment.
  • Page 8 Installation (Continued) Service Ventilation Servicing - Slots and openings in the case are - Do not attempt to service this product provided for ventilation to ensure reliable operation of yourself, as opening or removing covers may expose the product and to protect it from overheating. These you to dangerous voltage or other hazards.
  • Page 9 NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
  • Page 10 All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, con- figurations or specifications without notice or liability. Product may not be exactly as shown. Images are simu- lated.

  • Page 11: Table Of Contents

    Lorex Stratus Connectivity ........
  • Page 12 Event Recording ............21 Recording Audio .
  • Page 13 Configuring DDNS settings ............45 Alarm .
  • Page 14 Lorex Player 11 Interface Overview ........
  • Page 15 Loading Individual Video Files ............101 Loading Multiple Video Files .

  • Page 17: Getting Started

    Getting Started The system comes with the following components: REMOTE CONTROL 12V DC POWER SUPPLY DVR (DIGITAL VIDEO RECORDER) (may not be exactly as shown) ETHERNET CABLE HDMI CABLE USB MOUSE QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 18: Dvr Overview

    DVR Overview DVR Overview Front Panel IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

  • Page 19: 16-Channel

    DVR Overview mouse and system interface between BNC and VGA monitors, press 0 three times on the remote control. NOTE: Use a BNC to RCA adapter (not included) to connect the DVR to RCA inputs (i.e. for a TV connection). Audio Output: Output for 1 RCA audio channel (e.g.
  • Page 20 DVR Overview RS485/Alarm Block: Connect compatible PTZ cameras (not included) or alarm sensor devices (not included). DC12V: Connect the included AC power adapter. On / Off Switch: Turns the DVR on or off. IR EXT: Service only; not supported.

  • Page 21: Basic Setup

    Basic Setup Step 1: Connect the BNC Cameras • Connect BNC cameras to the Video In ports on the rear panel of the DVR. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port Step 2: Connect the Mouse •...

  • Page 22: Step 4: Connect The Monitor

    Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended) OR; • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown HDMI Step 5: Connect the Power Adapter and Power on the DVR •...

  • Page 23: Step 6: Upgrade Firmware To Latest Version (If Available)

    Step 6: Upgrade Firmware to Latest Version (if Available) If a firmware upgrade is available, you will be asked to install it once the DVR starts up. It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.

  • Page 24: Default System Password & Port Numbers

    This system features the exclusive Lorex Stratus connectivity service. This is a cloud connectivity service that allows you to connect to your system over the Internet via a secure handshake with Lorex’s Stratus servers. This means you can easily connect to your system without requiring any network configuration.

  • Page 25: Connecting Cameras

    Basic Setup Connecting Cameras ATTENTION: Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.

  • Page 26: Connecting Bnc Cameras To Your Dvr

    Basic Setup Connecting BNC Cameras to your DVR Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. Connect the BNC connector to one of the Video Input ports on the rear panel of the DVR.

  • Page 27: Mouse Control

    Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR. 8-channel model shown USB port Use the mouse buttons to perform the following: •...

  • Page 28: Remote Control

    Remote Control Remote Control You can also control the DVR using the included remote control. Number Keys (1~0): Press to select the desired channel in Full-screen View. (16-channel models only) Press 1+0 for channel 10, 1+1 for channel 11, etc. •...

  • Page 29: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system Record Status: Displays the current recording status of the system: C=continuous (normal recording);...

  • Page 30: Using The Menu Bar

    Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. PIP1X1 PIP1X2 Zoom Split screen...

  • Page 31: Using The Virtual Keyboard And Mini-Keyboard

    Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled).

  • Page 32: Using The Zoom Mode

    Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).

  • Page 33: Using Picture In Picture (Pip) Mode

    Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( PIP1X1 shows 1 channel in full screen and 1 other channel;...

  • Page 34: Setting The Date And Time

    • (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s time and date with a Network Time Protocol (NTP) time server. Lorex provides a free NTP service that automatically updates your DVR’s time for Daylight Savings Time.

  • Page 35: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: Click the DST Setup button. DST Setup Configure the following: •...

  • Page 36: Using A Ntp Server To Set Your System Time

    Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time.

  • Page 37: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.

  • Page 38: Playback And Backup

    Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: Right-click to open the Menu Bar and click the Record Search button ( Enter the system user name (default: admin) and password (default: 000000) and click Apply.
  • Page 39 Playback and Backup To search for recorded footage on the DVR: Right-click to open the Menu Bar and click the Record Search button ( ). The Record Search tab opens. Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. •...

  • Page 40: Using Playback Controls

    Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback.

  • Page 41: Controlling The Time Range Of The Playback Bar

    Playback and Backup Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00).

  • Page 42: Using Video Clip Backup

    Playback and Backup Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Zoom icon Right-click to exit and select a different zoom area •...

  • Page 43: Backing Up Video

    Click Backup to confirm. Wait for the file to be saved. Backup For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 98 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 100. Backing Up Video You can back up video to a USB flash drive (not included) connected to the DVR.

  • Page 44: Viewing Backed Up Video

    To view the downloaded video, you must install the Lorex Player software. For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 98 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 100.
  • Page 45 Playback and Backup Click Open and then locate the backed up video file on your hard drive. Open Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open Click Start to convert and save the file in the default save folder. •...

  • Page 46: Managing Passwords

    Managing Passwords Managing Passwords ATTENTION: By default, the system user name is and the password is . Passwords admin 000000 are enabled by default and are required to access the Main Menu. The password is required to log into the system remotely using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

  • Page 47: Adding Users

    Managing Passwords Configure the following: • User Name: Enter the desired admin user name. • Password: Enter your desired password. • Confirm: Re-enter the password. Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to.
  • Page 48 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Configure the following: •...

  • Page 49: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system user name (default: admin) and password (default: 000000) and click Apply. Display: Configure display options (e.g.

  • Page 50: Display

    Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. The display menu allows you • U-R: Upper right hand corner. to configure camera image • D-R: Lower right hand corner. settings and video output •...

  • Page 51: Configuring The Time And Recording Time Display

    Using the Main Menu In the Covert drop-down menu, select Click the drop-down menu beside VGA/ Enable. HDMI Resolution and select the output resolution. Click Apply to save your settings. Click Apply to save your settings. Configuring the Time and Right-click repeatedly to exit all menus.

  • Page 52: Adjusting Menu Transparency

    Using the Main Menu Adjusting Menu Transparency black square. You can increase or decrease the ATTENTION: Areas covered by privacy transparency of the on-screen menus. zones are not visible in recordings. To adjust the transparency of on-screen menus: To configure a privacy zone: Click the Output tab.

  • Page 53: Creating A Custom Split-Screen Display

    Using the Main Menu Click the Setup button next to Mask Area. To re-arrange the split-screen display: The Privacy Area setup screen opens. Select the Output tab. Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen.

  • Page 54: Record

    Using the Main Menu Click the drop-down menus to select Record which channels to show on the screen and The Record menu allows you to the arrangement of channels. configure recording settings, such as the recording resolution, recording schedule, and audio recording.

  • Page 55: Configuring The Recording Schedule (Continuous, Motion, Alarm)

    Using the Main Menu Changing the file size changes the (Optional): Use the top Copy and Copy To duration of backed up files. For drop-down to copy the recording schedule example, if you select 15 minutes as to a specific day or all days. Click Copy to your file size, the system stores video copy the schedule.
  • Page 56 Using the Main Menu Second available for recording on 8/ (Optional) Use the Copy and Copy To 16-channel models. drop-down menus to copy recording settings to one or all channels. Click Copy NOTE: If you change this setting, the DVR to copy recording settings.

  • Page 57: Search

    Using the Main Menu Search Click on the hour of the video you want to play back. The Search menu allows you to search for saved video on Select the channel or channels you want to your system for playback and play back.

  • Page 58: Using The Event Search

    • Search Time: Enter the time range you NOTE: You will need the Lorex Player wish to search. (included on the CD) to view the • Type: Select the recording type you wish saved files.

  • Page 59: Using The Log Search

    Using the Main Menu Using the Log Search Network A log search allows you to search The Network menu allows system event logs. you to configure network settings and email alerts. To perform a Log search: Click the Log tab. Configuring Network Type: DHCP &...

  • Page 60: Enabling Auto Port Forwarding

    You can adjust the data streaming rate NOTE: Port forwarding is not required to use (also called the SubStream) when you the Lorex Stratus Connectivity connect to the system remotely. If you service. For details on setting up remote connectivity, see want to conserve bandwidth, select a “Connecting to Your DVR Over the...

  • Page 61: Configuring Ddns Settings

    From the Email drop-down menu, select Configure the following: from: • SSL: Select ON/OFF to enable/disable • Default: Uses the Lorex email server to Secure Socket Layer protocol. send out alarm notifications. This is the • SMTP Port: Enter your SMTP address.

  • Page 62: Alarm

    Using the Main Menu Alarm To configure DDNS settings: Visit http://lorexddns.net and register for a The Alarm tab allows you to DDNS account. configure Motion Detection and external Alarm devices Click the DDNS tab. (not included; 16-channel only). Configuring Motion Detection Configure motion settings to determine the area you wish to monitor for motion events, and the outcome if a motion...

  • Page 63: Configuring Alarm Settings (16-Channel Only)

    Using the Main Menu • Sensitivity: Select motion sensitivity. The To configure the Alarm tab: greater the number, the greater the From the Alarm menu, click the Alarm sensitivity. tab. • Alarm Out (16-channel models only): Select the checkbox to enable the system to trigger a device connected to the alarm block.

  • Page 64: Device

    Using the Main Menu Device In the Overwrite drop-down menu, select Auto (recommended), or select the desired The Device menu allows duration the hard drive should retain its you to configure hard drive data. and PTZ settings and format a USB flash drive NOTE: If overwrite recording is enabled, the system’s hard drive automatically (not included).

  • Page 65: System

    Using the Main Menu System Changing Video Output - NTSC & The System tab allows you to configure the system time To change the video output: and user accounts. In the Video Format drop-down menu, select NTSC or PAL. • For instructions on how to set the system Click Apply to save your settings.

  • Page 66: Advanced

    Using the Main Menu Advanced connect to the DVR over the Internet. The Advanced menu allows You can enable or disable firmware you to load system defaults, upgrade prompts from appearing. upgrade the system The system must be connected to the firmware, and configure Internet to enable automatic firmware automatic firmware updates.

  • Page 67: Restoring To Factory Default Settings

    Using the Main Menu To upgrade the system firmware: or all menus. In your web browser, visit To load system defaults: www.lorextechnology.com and search for Right-click to open the Menu Bar and click the model number of your DVR (check the label underneath your DVR for the model the Main Menu button ( number).

  • Page 68: Restarting Or Shutting Down The Dvr

    Using the Main Menu Right-click until you have exited all menus. To configure system warnings: The DVR prompts you to restart. Click the Events tab. Restarting or Shutting Down the To restart or shut down the DVR: Right-click to open the Menu Bar and click the Main Menu button ( Click Advanced.

  • Page 69: Loading A System Configuration From A Usb Flash Drive

    Using the Main Menu want to backup your current settings. NOTE: This function only saves settings created in system menus. It does not save or backup any video. To save your system configuration to a USB flash drive (not included): Insert a USB flash drive (not included) into one of the USB ports.

  • Page 70: Connecting To Your Dvr Over The Internet On Pc Or Mac

    This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see “Mobile Apps: Accessing your DVR Using a Mobile Device” on page 81. Lorex Stratus Client System Requirements Prior to using Lorex Stratus Client, make sure your system meets or exceeds the following system requirements: Description Requirement ®...

  • Page 71: Step 1 Of 3: Connect Your Dvr To Your Router

    (Not Included) Step 2 of 3: Obtain the DVR’s Device ID The Device ID is a unique code that allows your system to handshake with the Lorex servers for a secure connection over the Internet. To find the Device ID: Right-click and click the Main Menu button ( ).

  • Page 72: Step 3 Of 3: Connect To The Dvr Over The Internet

    Software>Lorex Client Software - PC. Follow the on-screen instructions to install. • OR, download the Client Software for PC from www.lorextechnology.com. Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the desktop. The DVR login screen appears.

  • Page 73: Mac

    Client Software for Mac. Extract the installer file and double-click it to install. Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation. Open the Lorex Stratus Client ( ) from the Applications list. Select Device ID...

  • Page 74: Using The Pc/Mac Client Software

    Using the PC/Mac Client Software Using the PC/Mac Client Software Upon login, the Live tab opens. The Client Software interface is the same on PC or Mac. Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. •...

  • Page 75: Changing Viewing Modes

    • P2P (peer-to-peer) indicates that the video is streaming directly from the DVR to the computer running the Client Software. • RLY (relay) indicates that the video is streaming through a Lorex video server. While relay mode is activated, the system will disconnect after 10 minutes of inactivity. Relay mode is only used when a direct connection cannot be made between the DVR and computer.

  • Page 76: Taking Screen Shots

    Using the PC/Mac Client Software Taking Screen Shots The system can take screen shots of a selected channel during live view. To take a screen shot of a channel: Click beside the desired channel to capture an image. A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder.

  • Page 77: Showing / Hiding Channels

    Using the PC/Mac Client Software Showing / Hiding Channels The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window. To show or hide video in the main video window: Click beside the channel number to show a channel.

  • Page 78: Changing The Save Directory Of Screenshots Or Recorded Video

    Using the PC/Mac Client Software Changing the Save Directory of Screenshots or Recorded Video Click the Local Setting tab. Click beside the desired category to browse for a save directory. Local Setting tab Browse button Select the desired save directory, and then click OK. Click Save to save your changes.

  • Page 79: Configuring Ptz Settings

    Using the PC/Mac Client Software (Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer. Click Save to save your changes. Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). •...

  • Page 80: Video Playback

    Using the PC/Mac Client Software Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date. Select month and year Select date Under the Type drop-down menu, select the desired recording type you wish to search for...

  • Page 81: Video Playback Controls

    Using the PC/Mac Client Software Video Playback Controls Playback window Video content (green) Drag the line left or right to select the playback time Video slider Download Step Pause content Forward Volume Stop Play Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.

  • Page 82: Configuring Privacy Zone Settings

    Using the PC/Mac Client Software Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. •...

  • Page 83: Configuring Recording Parameters

    Using the PC/Mac Client Software Configuring Recording Parameters To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. •...

  • Page 84: Configuring System Recording Quality

    Using the PC/Mac Client Software Click the recording grid, and select the type and duration of recording. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels.

  • Page 85: Configuring Basic Network Settings

    Using the PC/Mac Client Software Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static). To configure basic network settings: Click the Remote Setting tab, and click Network. Configure the following under Basic Configuration: •...

  • Page 86: Configuring Email Notification Settings

    To configure email notification settings: Click the Remote Setting tab, and click Network> Email. In the Email drop-down menu, select Default to use the default Lorex email server (recommended) or select Custom to use your own custom SMTP email server.

  • Page 87: Configuring Ddns Settings

    Click Save to save your settings. Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see “Appendix F: DDNS Setup (Advanced)” on page 113 for details. The primary connectivity option uses the Lorex Stratus service to connect to your system over the Internet without requiring port forwarding or DDNS registration.

  • Page 88: Configuring Motion Detection Settings

    Using the PC/Mac Client Software Configuring Motion Detection Settings To configure motion settings: Click the Remote Setting, and click Alarm>Motion. Configure the following motion recording parameters: • Channel: Select the channel you wish to apply the settings to. • Enable: Select this checkbox to enable motion recording. •...

  • Page 89: Configuring Alarm Notifications (16-Channel Models Only)

    Using the PC/Mac Client Software Select the Enable checkbox. Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the "beep." In the video window, select the area you wish to monitor for motion. Click Save to apply your settings. Result: The system beeps when it detects motion, and a green "M"...

  • Page 90: Configuring Hard Drive Recording Mode

    Using the PC/Mac Client Software • Post Recording: Select the desired post recording time after an alarm triggers. • Record Channel: Select the channels that the system should record during an alarm trigger. Click Save to apply your settings. Configuring Hard Drive Recording Mode To configure the hard drive recording mode: Click the Remote Setting tab, and click Device>HDD.

  • Page 91: Configuring The System Time And Date

    Using the PC/Mac Client Software To configure PTZ settings: Click the Remote Setting tab, and click Device>PTZ. Configure the following: • Channel: Select the channel that the PTZ camera is connected to. • Protocol: Select the protocol of the PTZ camera*. •...

  • Page 92: Changing The System's Menu Time Out

    Using the PC/Mac Client Software • Time Format: Select between 12 hour or 24 hour time formats. Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server. NOTE: Using the NTP feature requires that your DVR have a constant Internet connection. Changing the System’s Menu Time Out To change the system’s time out menu: Click the Remote Setting tab, and click System>General.

  • Page 93: Viewing System Information

    Using the PC/Mac Client Software Select the menus that the user will have access to. Select the menus users will have access to Click Save to apply your settings. Viewing System Information To view system information: Click the Remote Setting tab, and click System>Info. Configuring Firmware Upgrades Firmware upgrades can provide improved functionality to your DVR.

  • Page 94: Manually Upgrading System Firmware

    Using the PC/Mac Client Software To configure firmware auto upgrades: Click the Remote Setting tab, and click Advanced>Auto Upgrade. Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for firmware upgrades will appear on the DVR locally and on the client software. Check Check for update to enable local messages on the DVR to notify you for updates.

  • Page 95: Restoring Default Settings

    Using the PC/Mac Client Software Beside Upgrade File Path, click the browse button ( ). Locate the firmware, and click Open. Click Start to begin the firmware upgrade. Follow the on-screen instructions to complete the firmware upgrade. NOTE: Your system may have to restart after a firmware upgrade. Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default.

  • Page 96: Configuring Auto-Reboot

    Using the PC/Mac Client Software • Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system buzzer after an event occurs. • Show Message: Select the checkbox to enable the system to display a warning message when an event occurs.

  • Page 97: Mobile Apps: Accessing Your Dvr Using A Mobile Device

    For the latest device compatibility list, visit www.lorextechnology.com iPhone / iPad Use the Lorex ECO Stratus application to connect to your DVR on the iPhone or iPad. NOTE: Resolution is scaled up for the iPad screen. Prerequisites • iOS version 5.0 and above.
  • Page 98 Mobile Apps: Accessing your DVR Using a Mobile Device Tap Device Manager. Tap Device Manager Tap +. Tap + Under Name, enter a name for your DVR of your choice. Press the QR code icon ( ) next to Device ID and line up the QR code on the top of the DVR using the ...
  • Page 99 Mobile Apps: Accessing your DVR Using a Mobile Device Tap + in one of the display areas and select the channel you would like to view. Select a channel Tap + If this is the first time connecting, you will be prompted to change the DVR password. Tap OK. Tap OK Enter a new 6 character password and tap Done.

  • Page 100: Lorex Eco Stratus Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface You can use Lorex ECO Stratus in both portrait and landscape mode. Tap a channel to select Double tap to view a channel in full screen Disconnect selected...

  • Page 101: Using Remote Playback Mode On Iphone/Ipad

    Mobile Apps: Accessing your DVR Using a Mobile Device To view manual recordings, see “Viewing Screenshots” on page 86. Using PTZ Controls If you have a PTZ camera (not included) connected, you may control it using the app. NOTE: You must configure the system to communicate with the PTZ camera locally before you can control it using the app.

  • Page 102: Viewing Screenshots

    You can view screenshots or email them using the app. NOTE: To email screenshots, you must have an email account configured in the Email app. Lorex does not support the Email app. Please refer to your iPhone/iPad user’s guide or www.apple.com if you need support to set up the Email app.

  • Page 103: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device Tap the screenshot you would like to view. Tap the screenshot you would like to view Swipe left or right to select screenshot Send screenshot as Delete screenshot email attachment Begin slideshow (tap inside the picture to stop the slideshow) Viewing Manual Recordings You can view manual recordings using the app.

  • Page 104: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: From the Main Menu, tap Device Manager. Swipe to the right on the DVR you would like to delete and tap Delete. Swipe right to delete a DVR Tap Delete to confirm.

  • Page 105: Android

    Mobile Apps: Accessing your DVR Using a Mobile Device Android Use the Lorex ECO Stratus application to connect to your DVR on an Android smartphone or tablet. NOTE: The instructions below may differ depending on the model of your Android device.
  • Page 106 Mobile Apps: Accessing your DVR Using a Mobile Device Tap the QR code icon ( ) next to Device ID, and use the camera on your device to line up the QR code on the top of the DVR. Enter Device Name Tap icon to scan QR code If your device does not have a camera, manually enter the...
  • Page 107 Mobile Apps: Accessing your DVR Using a Mobile Device You will be prompted to change the DVR password. Tap Confirm. Tap Confirm Enter a new 6 character password and tap Save. This password will be used to connect to your system from now on. Enter the new password Tap inside one of the display areas and then tap Select.

  • Page 108: Lorex Eco Stratus Interface

    Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface. Tap a channel to select Double tap to view a channel in full screen Disconnect selected Manual PTZ Controls channel Recording Select Screenshot channel Taking Screenshots during live view or playback.
  • Page 109 Mobile Apps: Accessing your DVR Using a Mobile Device Taking Manual Recordings during live view or playback. • If taking manual recordings from live view: Tap the grid area you would like to start recording on. Tap again when you would like to stop recording. •...

  • Page 110: Using Remote Playback Mode On Android

    Mobile Apps: Accessing your DVR Using a Mobile Device Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive. To use remote playback mode: From the Main Menu, tap Remote Playback. Tap Select Channel.

  • Page 111: Viewing Screenshots

    Manual Record Viewing Screenshots You can view screenshots or share them using the app. NOTE: To share screenshots, you must configure the apps used for sharing. Lorex does not support 3rd party applications. To view screenshots: From the Main Menu, tap Image Manager.

  • Page 112: Viewing Manual Recordings

    Mobile Apps: Accessing your DVR Using a Mobile Device To share screenshots: to share. Select an app that you would like to share the file with. Follow the app’s instructions to share the file. Select the sharing app Viewing Manual Recordings You can view manual recordings using the app.

  • Page 113: Using Device Manager To Manage Dvr's

    Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: From the Main Menu, tap Device Manager. Press and hold on the DVR you would like to delete and then tap Delete. Press and hold to delete To modify a DVR: From the Main Menu, tap Device Manager.

  • Page 114: Lorex Player 11: Playing Backed Up Video On Pc

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac”...

  • Page 115: Lorex Player 11 Interface Overview

    Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Fast Forward Open File Stop Play Previous...

  • Page 116: Lorex Player For Mac: Viewing Backed Up Video On Mac

    DVR for the model number). Navigate to the product page for your DVR model and download Video Player for MAC. Extract the file and double-click the Lorex Mac Player installer (.pkg) file. Follow the on-screen instructions to install the software.

  • Page 117: Loading Individual Video Files

    Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist.

  • Page 118: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.

  • Page 119: Appendix B: Connecting A Ptz Camera

    Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. To connect a PTZ camera to the system: Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.

  • Page 120: Using The Ptz Menu (Local Dvr)

    Appendix B: Connecting a PTZ Camera Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. •...

  • Page 121: Selecting Ptz Presets

    Appendix B: Connecting a PTZ Camera (Optional) In the Time field, select the number of seconds the camera will remain in that position during PTZ cruise before going to the next position. Click Set to set the preset. The Total and No. field will automatically increase. The Total field shows you the total number of created presets, and the No.

  • Page 122: Appendix C: Connecting Additional External Monitors

    Appendix C: Connecting Additional External Monitors Appendix C: Connecting Additional External Monitors Connect one monitor to the VGA port and one to the HDMI port to display the system interface on two monitors simultaneously. Use the Video Output port (BNC) on the rear panel of the system to connect an external monitor.
  • Page 123 Appendix C: Connecting Additional External Monitors Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. NOTE: Enabling View Setup disables your ability to change channels the normal way on the selected monitor.

  • Page 124: Appendix D: Recording Audio

    Appendix D: Recording Audio Appendix D: Recording Audio The system can also record audio for up to 2 channels (4/8-channel models) or 4 channels (16-channel model). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system. 8-channel model shown Connect an RCA audio cable from the camera into the corresponding Audio INPUT port...

  • Page 125: Appendix E: Replacing The Hard Drive

    Appendix E: Replacing the Hard Drive Appendix E: Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive with a replacement 3.5" or 2.5" SATA hard drive up to 2 terabyte (TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.

  • Page 126: Installing The Hard Drive

    Appendix E: Replacing the Hard Drive Next, remove the hard drive from the housing: • If your system has a 3.5" hard drive, turn the DVR over carefully and loosen the 4 screws securing the hard drive. Turn the DVR back over and slide the hard drive and lift out of the DVR.
  • Page 127 Appendix E: Replacing the Hard Drive Next, install the hard drive: • If installing a 3.5" hard drive, insert 4 hard drive screws into the bottom of the hard drive and tighten them 1/2 of the way. Place the hard drive in the screw slots with the power and data connectors facing left (if looking at the DVR from the front), and slide the hard drive into place.

  • Page 128: Formatting The Hard Drive

    Appendix E: Replacing the Hard Drive Connect the power and data cables. Replace the DVR cover. Formatting the Hard Drive must If you replace the pre-installed hard drive, it be formatted in order to function properly with the system. on the hard disk.  all data ATTENTION: Formatting the HDD erases This step cannot be undone.

  • Page 129: Appendix F: Ddns Setup (Advanced)

    Appendix F: DDNS Setup (Advanced) Appendix F: DDNS Setup (Advanced) Free Lorex DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your DVR, since the system supports the new Lorex Stratus cloud connectivity solution.

  • Page 130: Step 2 Of 3: Obtain The Dvr's Local Ip Address

    Follow the steps below to confirm connectivity over a local network on a PC or Mac. To connect using the DVR’s local IP address on a PC: Insert the software CD that comes included with the system. Open the CD and click DVR Software>Lorex Client Software - PC. Follow the on-screen instructions to install.

  • Page 131: To Connect Using The Dvr's Local Ip Address On A Mac

    Appendix F: DDNS Setup (Advanced) • OR, download the Client Software for PC from www.lorextechnology.com. Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the desktop. The DVR login screen appears. Select IP Login Enter IP address...

  • Page 132: Ddns Setup-Access Your Dvr Remotely Over The Internet

    Appendix F: DDNS Setup (Advanced) Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login Enter IP address Enter User Name (default: admin) Enter Password (default: 000000) Enter Client Port (default: 9000) Click Login Under Login Type, select IP Login.

  • Page 133: Step 1 Of 4: Port Forwarding

    Step 2 of 4: Create a DDNS Account Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
  • Page 134 Appendix F: DDNS Setup (Advanced) The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 135 Appendix F: DDNS Setup (Advanced) Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number.
  • Page 136 Appendix F: DDNS Setup (Advanced) A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s...

  • Page 137: Step 3 Of 4: Enable Ddns On The Dvr

    Appendix F: DDNS Setup (Advanced) • URL Request: Enter the web site address that will be used to connect to your Lorex product. , the address to access your video will be  tomsmith For example, if you enter http://tomsmith.lorexddns.net Click Save to register your product for DDNS.

  • Page 138: Step 4 Of 4: Connect To The Dvr's Ddns Address

    To connect using the DVR’s DDNS address on a PC: Install the Lorex Stratus Client 1 on a remote computer. Once installation is finished, double-click the Lorex Stratus Client 1 icon ( ) from the desktop. The DVR login screen appears.
  • Page 139 Appendix F: DDNS Setup (Advanced) Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login tomsmith.lorexddns.net Enter DDNS address Enter User Name (default: admin) Enter Password Enter Client Port (default: 9000) Click Login Under Login Type, select IP Login.

  • Page 140: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not •...
  • Page 141 Troubleshooting Troubleshooting (Continued) Error Possible Causes Solutions • There is no picture • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR. Power on the on monitor/TV after monitor/TV, and then power on the DVR connecting it to the •...
  • Page 142 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.com 1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 ) SEP 6 2012 - R16...

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