Panasonic DBS 576 User Manual

Supports dbs 576 and dbs 576hd version 4.0, section 750 key phone
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Panasonic
a

User Guide

Supports DBS 576 and DBS 576HD Version 4.0
Section 750
Key Phone
User Guide
DBS 576 and DBS 576HD Ver. 4.0
Issued March 2001
Revision A - Issued July 2001
Part No.
542X00901D
Printed in USA

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Summary of Contents for Panasonic DBS 576

  • Page 1: User Guide

    Panasonic User Guide Section 750 Supports DBS 576 and DBS 576HD Version 4.0 Key Phone User Guide DBS 576 and DBS 576HD Ver. 4.0 Issued March 2001 Revision A - Issued July 2001 Part No. 542X00901D Printed in USA...
  • Page 2 However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed. The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said software or hardware.
  • Page 3: Table Of Contents

    About User Programming ..........34 To Enter User Maintenance Mode:....... 35 Placing Outside Calls 49 Accessing an Outside Line ..........49 Using Account Codes ............50 Non-verified Account Codes ........50 Verified Account Codes..........51 576-40-750 DBS 576 issued March 2001...
  • Page 4 Making Announcements to Busy Extensions ....68 Answering an Announcement........69 Transferring Calls with an Announcement....69 Using Call Forwarding............. 69 Using Camp-on (Call Waiting)........72 Using Message Waiting/Callback........74 Using Do-Not-Disturb ............. 75 Using Absence Messages..........76 DBS 576 issued March 2001 576-40-750...
  • Page 5 Call Log Format for the Large-Display Phone ..... 87 Walking TRS Class of Service ........88 Using Directory Numbers ..........89 Using Zip Mode ............... 92 Room Monitoring ............92 Silent monitor ..............93 576-40-750 DBS 576 issued March 2001...
  • Page 6 DBS 576 issued March 2001 576-40-750...
  • Page 7: Preface

    PREFACE The Key Telephone User Guide is for anyone who uses a Panasonic 44-Series digital telephone in conjunction with the Panasonic DBS 576. The DBS 576 and DBS 576HD are telephone systems that provides you with a powerful set of features for handling calls.
  • Page 8: Notation Used

    For example: Press the HOLD key. FOR MORE INFORMATION For more information about features available with the Panasonic DBS 576 and DBS 576HD system and digital phones, contact your system administrator or dealer, or refer to the Panasonic publication Section 700: Feature Operation.
  • Page 9: Understanding Your Phone

    1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable you to effectively use its call-handling features: • Non-Display Phones (page 9) • Small-Display Phones (page 11) • Large-Display Phones (page 15) •...
  • Page 10 HOLD Key Used to hold calls, to retrieve held calls, and to complete FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. DBS 576 issued March 2001 576-40-750...
  • Page 11: Small-Display Phones

    MODE Key Used to change display modes from Default Mode to Speed Dial Mode or Extension Directory Mode. END Key Used to exit Directory Mode and return the display to Default Mode. 576-40-750 DBS 576 issued March 2001...
  • Page 12 FF key programming. Microphone Used to talk to another party without using the handset. Speaker Outputs tones and voice at your extension. Note: * and # keys are used to scroll through SSD’s, PSD’s, and extensions. DBS 576 issued March 2001 576-40-750...
  • Page 13: Changing The Default Display

    Figure 3. Idle condition for small-display phone (display default) 10:40 10:40 MAR 17 MAR 17 10:40 10:40 MAR 17 MAR 17 Brandy Brandy Brandy Brandy Extension User name 576-40-750 DBS 576 issued March 2001...
  • Page 14: Using Variable Mode

    • During a CO dial tone • During a trunk call • After dialing a busy extension. To activate Variable Mode on a small-display phone 1. Lift the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 15: Large-Display Phones

    G H I M N O M U TE PR S TU V W XY EX T AU TO OPER O N / O FF FLASH V O LU M E H O LD S peakerphone 576-40-750 DBS 576 issued March 2001...
  • Page 16 MUTE Key Used to activate/deactivate the Mute function. When activated, the party on the other end cannot hear you. (See item 12, MUTE Indicator.) AUTO Key Used to access speed dialing or enter account codes. DBS 576 issued March 2001 576-40-750...
  • Page 17: Changing The Default Display

    2. Press the MENU key to return to the Main Menu. Note: Menus are programmable or customizable per extension. Therefore, the actual menu that displays depends on your system configuration. 576-40-750 DBS 576 issued March 2001...
  • Page 18: Understanding Display Information

    PERSONAL DIAL PERSONAL DIAL PERSONAL DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL EXTENSION EXTENSION EXTENSION EXTENSION FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION EXT FUNCTION EXT FUNCTION EXT FUNCTION EXT DBS 576 issued March 2001 576-40-750...
  • Page 19 PERSONAL DIAL PERSONAL DIAL PERSONAL DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL SYSTEM DIAL EXTENSION EXTENSION EXTENSION EXTENSION FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION SYSTEM FUNCTION EXT FUNCTION EXT FUNCTION EXT FUNCTION EXT 576-40-750 DBS 576 issued March 2001...
  • Page 20 1. Understanding Your Phone This page intentionally left blank. DBS 576 issued March 2001 576-40-750...
  • Page 21: Setting Up Your Phone

    To adjust the ringer volume of your phone while it is idle 1. Press the ON/OFF key. 2. Press the PROG key. 3. Enter 9, then 1 to adjust the incoming ring tone. (The phone produces a tone.) 576-40-750 DBS 576 issued March 2001...
  • Page 22: Setting Up Flexible Function Keys

    You can set up Flexible Function (FF) keys to initiate system features or to assign specific extension numbers. Note: You cannot set up FF keys that are dedicated to outside lines. Contact your system administrator or DBS 576 and DBS 576HD dealer to make changes to dedicated FF keys. To set up FF keys 1.
  • Page 23: Setting Up One-Touch Keys

    To program a one-touch key for an outside phone number 1. Pickup the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the one-touch key to be programmed. 576-40-750 DBS 576 issued March 2001...
  • Page 24 7. Replace the handset or press the ON/OFF key. To check a programmed one-touch key Note: This task requires a display phone. 1. Pickup the handset or press the ON/OFF key. 2. Press the CONF key. DBS 576 issued March 2001 576-40-750...
  • Page 25: Setting Up Speed Dialing

    • Until you assign a name or string of characters to a PSD number, the PSD bin number will display when you press the one-touch or soft key. For more information, see “Assigning and Deleting Names for PSD Numbers” on page 576-40-750 DBS 576 issued March 2001...
  • Page 26 PSD number. To determine which code to use, see Table 5 on page 27. 1. Pick up the handset or press the ON/OFF key. 2. Either: • Press the PROG key and then press the AUTO key. DBS 576 issued March 2001 576-40-750...
  • Page 27 To delete a PSD number assigned to a one-touch or soft key Note: When deleting a PSD number from a non-display phone, be sure to record the change in your personalized list of PSD numbers. (See Appendix B, “Customized PSD Bin Numbers” on page 101.) 576-40-750 DBS 576 issued March 2001...
  • Page 28: Assigning Ssd Numbers

    • If numbers do not appear on the display (00-79 or 000-799) when you use SSD codes, your extension is not programmed to display that data. To link speed dial numbers to a PSD bin DBS 576 issued March 2001 576-40-750...
  • Page 29: Assigning And Deleting Names For Psd Numbers

    To assign a name to a PSD number Note: This task requires a display phone. 1. Pick up the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 576-40-750 DBS 576 issued March 2001...
  • Page 30 • Press the # key to enter a space. 8. Press the HOLD key when the name is complete. 9. To enter another speed dial name, repeat steps 5-8. 10. Hang up or press ON/OFF. DBS 576 issued March 2001 576-40-750...
  • Page 31 : & / sp Y- - A B C D E F G H I J K L M N O P Q R S T U V W X Y Z . , ’ - 576-40-750 DBS 576 issued March 2001...
  • Page 32 S T U V W X s tu v w x Y Z .,'- y z :& /sp M SG C O N F M EN U PR EV N EXT PR O G DBS 576 issued March 2001 576-40-750...
  • Page 33: Setting User Maintenance Functions

    • Date and Time - including date, time, and day of week • Personal Speed Dial (PSD) Assignment - including PSD number and name • System Speed Dial (SSD) Assignment - including SSD number and name • Extension name • Verified Account code 576-40-750 DBS 576 issued March 2001...
  • Page 34: About User Programming

    (At data entry) ignored NEXT (At menu level) moves to the next screen (At data entry) ignored VOLUME (t) Scrolls through the same address level (ascending) VOLUME (s) Scrolls through the same address level (descending) DBS 576 issued March 2001 576-40-750...
  • Page 35: To Enter User Maintenance Mode

    5. If using a large-display phone, press the soft key next to the desired row of letters. 6. If using a small-display phone press the appropriate one-touch key. Note: Press the FLASH key to clear any existing data. 576-40-750 DBS 576 issued March 2001...
  • Page 36 Account Code. 6. Repeat steps 4-5 above until all account numbers are entered. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
  • Page 37 Extension. 7. Repeat steps 5-6 until all extensions are entered. AUTO PROG 8. Press to return to “81 - User Maintenance” (step 1 above) OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
  • Page 38 5. Repeat steps 4-5 until the remaining days in the month are set. Note: Entry positions are listed in Section 700 - Feature Operations. AUTO PROG 6. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
  • Page 39 Note: Entry Positions are listed in Chapter 4 of Section 700 - Feature Operations. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
  • Page 40: Message Key Id Code

    Note: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). • To clear an entry or existing data, press the FLASH key. DBS 576 issued March 2001 576-40-750...
  • Page 41: Extension Name

    SSD. 9. Repeat steps 4-8 until all extension names are entered. AUTO PROG 10. Press to return to “81 - User Maintenance” (step 1 above) OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
  • Page 42 Send Text Message. 8. Repeat steps 4-7 until all Send Text Messages are entered. AUTO PROG 9. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. DBS 576 issued March 2001 576-40-750...
  • Page 43 SSD. 6. Repeat steps 4-5 until all SSDs are entered. AUTO PROG 7. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
  • Page 44 AUTO ON/OFF Press to exit User Maintenance. System Clock: Date/Time/Day To change the system date, time, and day: ON/OFF PROG * * CONF 1. Enter “User Maintenance” by pressing: HOLD 2. Enter: 000 and press DBS 576 issued March 2001 576-40-750...
  • Page 45 Press the # key to enter a space. 6. Repeat steps 4-5 as many times as necessary to enter the desired Text Message HOLD and press to store the entry. Note: Press the FLASH key to clear any existing data. 576-40-750 DBS 576 issued March 2001...
  • Page 46 Walking TRS Class of Service To set Walking TRS codes using either a large-display or small-display phone: ON/OFF PROG * * CONF. 1. Enter “User Maintenance” by pressing: HOLD HOLD 2. Enter: and press DBS 576 issued March 2001 576-40-750...
  • Page 47 7. Repeat steps 5-6 until all extension are entered. AUTO PROG 8. Press to return to “81-User Maintenance” (step 1 above). OR... AUTO ON/OFF Press to exit User Maintenance. 576-40-750 DBS 576 issued March 2001...
  • Page 48 2. Setting Up Your Phone DBS 576 issued March 2001 576-40-750...
  • Page 49: Placing Outside Calls

    3. PLACING OUTSIDE CALLS Your digital phone, in conjunction with the DBS 576 and DBS 576HD, provides the following ways for you to place outside calls: • Accessing an Outside Line (page 49) • Using Account Codes (page 50) • Redialing Outside Numbers (page 51) •...
  • Page 50: Using Account Codes

    You can enter a non-verified account code before making a call or during a call. To enter a non-verified account code before making a call 1. Pick up the handset or press the ON/OFF key. 2. Enter the Account Code code (default = 8#). DBS 576 issued March 2001 576-40-750...
  • Page 51: Verified Account Codes

    You can use the REDIAL key to redial the last number dialed or to redial a busy number. To redial the last number dialed 1. Pick up the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 52: Using Speed Dialing

    To dial a speed dial number by pressing a one-touch key 1. Pickup the handset or press the ON/OFF key. 2. If necessary, access an outside line. DBS 576 issued March 2001 576-40-750...
  • Page 53 PREV key.) 4. Pick up the handset or press the ON/OFF key. 5. If necessary, access an outside line. 6. Press the soft key next to the desired speed dial entry to initiate dialing. 576-40-750 DBS 576 issued March 2001...
  • Page 54: Checking Speed Dial Numbers

    4. Pick up the handset or press the ON/OFF key. 5. Press the CONF key. 6. Press the soft key next to the speed dial entry. (The speed dial number appears on the display.) DBS 576 issued March 2001 576-40-750...
  • Page 55 799). (The speed dial number appears on the first line of the display. The speed dial bin number appears on the second line of the display, along with any name that has been assigned to the speed dial number.) 576-40-750 DBS 576 issued March 2001...
  • Page 56 3. Placing Outside Calls This page intentionally left blank. DBS 576 issued March 2001 576-40-750...
  • Page 57: Handling Incoming Calls

    (default = 703). pickup group b. Enter the number of the call pickup group (01- 72) where the phone is ringing. 3. Complete the call, and replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 58: Using Call Hold

    To retrieve a call . . . Do . . . From the extension that placed Press the FF key that is flashing green. the call on hold Press the HOLD key (if no FF key is flashing). DBS 576 issued March 2001 576-40-750...
  • Page 59: Transferring Calls

    In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call. To supervise the transfer of a call to another extension or an outside number 1. While on a call, press the HOLD key. 576-40-750 DBS 576 issued March 2001...
  • Page 60: Unsupervised Transfers

    (Call Waiting) Set code (default = 2). Otherwise proceed to step 4. 4. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 61: Using Call Pickup

    To use Extension Group Pickup External Calls 1. Lift the handset and press the ON/OFF key. 2. Enter the Extension Group Pickup-External Calls code (default = 702). 3. Complete the call and replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 62: Extension Direct Pickup

    Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number. To use Trunk Direct Pickup 1. Lift the handset or press the ON/OFF key. 2. Enter the Trunk Direct Pickup code (default = *0). 3. Dial the number of the ringing trunk. DBS 576 issued March 2001 576-40-750...
  • Page 63: Using Call Park

    Press the BLF Key. To retrieve a call parked on this extension 1. At the extension with the transferred park call, lift the handset or press the ON/ OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 64 4. Handling Incoming Calls 2. Enter the Call Park Answer/Self Access Code (default = 772). 3. If necessary, page the party that needs to retrieve the call. DBS 576 issued March 2001 576-40-750...
  • Page 65: Communicating Within Your Office

    5. COMMUNICATING WITHIN YOUR OFFICE The DBS 576 and DBS 576HD provide a variety of ways to handle calls within your office: • Calling Other Extensions (page 65) • Switching Between Tone and Voice Calling (page 66) • Using Paging (page 67) •...
  • Page 66: Switching Between Tone And Voice Calling

    3. If your phone is set for tone calling and you want to make a voice call, enter 1. (Or if your phone is set for voice calling and you want to make a tone call, enter 1.) 4. Speak when the call is answered. Replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 67: Using Paging

    DBS 576 or DBS 576HD system. When you issue a page, you specify a paging group so that your announcement is heard only on the phones that are members of that group.
  • Page 68: Answering A Page With Universal Night Answer

    Press the assigned FF or UNA key. MAKING ANNOUNCEMENTS TO BUSY EXTENSIONS Note: This feature requires system programming or a specific DBS 576 or DBS 576HD configuration, and may not be available. For information, see your system administrator or dealer.
  • Page 69: Answering An Announcement

    3. Press the OHVA Split key to return to the original call. Transferring Calls with an Announcement Note: This feature requires system programming or a specific DBS 576 or DBS 576HD configuration, and may not be available. For information, see your system administrator or dealer.
  • Page 70 • If you are forwarding to an outside number, press the # key and enter the system speed dial code. 5. Replace the handset or press the ON/OFF key. To set for a PDN from an NPDN or PNPDN 1. Pick up the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 71 • For another extension, enter 751 For all incoming calls that ring a Enter the appropriate Cancel Call Forwarding - Busy busy extension code: • For your extension, enter 732 • For another extension, enter 752 576-40-750 DBS 576 issued March 2001...
  • Page 72: Using Camp-On (Call Waiting)

    Any one of the following messages can be selected. Messages 6 to 9 and 0 have no default message text. All the messages can be changed through system programming. DBS 576 issued March 2001 576-40-750...
  • Page 73 2. Dial the extension number. (The called party hears an alert tone and you hear ringback tone.) 3. Remain on the line until the called party answers. To leave a text message while camp-on Press the MSG key 576-40-750 DBS 576 issued March 2001...
  • Page 74: Using Message Waiting/Callback

    If multiple messages have been received, the display reflects the number of messages and indicates the origin of the first message (i.e., the extension number or voice mail). Note: On a large-display phone, you can use the MSG key to answer callback requests. DBS 576 issued March 2001 576-40-750...
  • Page 75: Using Do-Not-Disturb

    3. Replace the handset or press the ON/OFF key. USING DO-NOT-DISTURB Use DND to temporarily stop calls from coming to your extension. 576-40-750 DBS 576 issued March 2001...
  • Page 76: Using Absence Messages

    3. Replace the handset or press the ON/OFF key. USING ABSENCE MESSAGES Absence messages appear on the display of any internal caller who calls your extension. To assign the Absence Message 1. Lift the handset or press the ON/OFF key DBS 576 issued March 2001 576-40-750...
  • Page 77 To cancel the Absence Message 1. Lift the handset or press the ON/OFF key. 2. Enter the Absence Message code (default = 729). 3. Press HOLD key. 4. Replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 78: Locking Your Extension

    2. Dial the Station Lockout Cancel for Another Extension feature code (default = 748). 3. Dial the extension number to activate station lockout. 4. Dial the Walking TRS/Station Lockout security code. 5. Replace the handset or press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 79 2. Dial the Station Lockout Security Code change code (default = 749). 3. Dial the current Walking TRS/Station Lockout security code. 4. Dial the new Walking TRS/Station Lockout security code. 5. Replace the handset or press the ON/OFF key. 576-40-750 DBS 576 issued March 2001...
  • Page 80 5. Communicating Within Your Office DBS 576 issued March 2001 576-40-750...
  • Page 81: Using Additional Features

    6. USING ADDITIONAL FEATURES The DBS 576 and DBS 576HD provide a variety of additional features that you can use in your daily work: • Mute or MUTE Key (page 81) • Off-Hook Monitor (page 82) • Handsfree Answerback and Operation (page 82) •...
  • Page 82: Using Off-Hook Monitor

    1. When the intercom call arrives, make sure the MUTE LED is off. (If it is lit, press the MUTE key to turn it off.) 2. Speak into the microphone to answer the call. To use system features without lifting the handset 1. Press the ON/OFF key. DBS 576 issued March 2001 576-40-750...
  • Page 83: Using Voice Recognition

    1. While on a call, press the HOLD key or the outside line key you are using. 2. If adding an outside party, press a vacant CO key or dial a trunk access code. 576-40-750 DBS 576 issued March 2001...
  • Page 84: Controlling Background Music

    If your system is set up with a music source, you can play music over the speaker of your phone. (If Music On Hold is provided with your system, callers will automatically hear music when you place them on hold.) DBS 576 issued March 2001 576-40-750...
  • Page 85: Using Timed Reminders

    LCD displays the extension name or number. Caller ID Call Log Note: This feature requires system programming or a specific DBS configuration, and may not be available. For information, see your system administrator or DBS dealer. 576-40-750 DBS 576 issued March 2001...
  • Page 86: Call Log Operation For A Small-Display Phones

    4. To outdial the displayed call log number, Press the left EXEC key to outdial a leading digit (dial 9), dial the add digits (usually 1, only in the USA), and dial the displayed caller ID number. DBS 576 issued March 2001 576-40-750...
  • Page 87: Call Log Format For The Large-Display Phone

    Calling Number 01:2015553678 Hung Up 01:2015553678 - Answered by Someone Else 02:2015554444 03:2015553456 04:4045554321 05:4045557654 3. Press # to move forward in the call log and press * to move back in the call log. 576-40-750 DBS 576 issued March 2001...
  • Page 88: Walking Trs Class Of Service

    1. From an extension other than your own, pick up the handset or press the ON/ OFF key. 2. Enter the Walking TRS COS access code (default = 87). 3. Dial your extension number. DBS 576 issued March 2001 576-40-750...
  • Page 89: Using Directory Numbers

    The calls ring in on a specified basis - immediate, delayed, or no-ring. A telephone may only have one PDN (on up to three keys) but may have multiple NPDNs with up to three appearances of any one NPDN. 576-40-750 DBS 576 issued March 2001...
  • Page 90 To originate a call 1. Lift the handset or press the ON/OFF key. 2. If dialing an outside call, dial the outside line group access code (9, 81-84). 3. Dial the phone number or extension number. DBS 576 issued March 2001 576-40-750...
  • Page 91 2. Dial the Direct Call to PDN access code (default = 766) or press the Direct Call to PDN key. 3. Dial the extension number. 4. If desired, wait until the PDN Extension answers and introduce the call. 5. Hang up. 576-40-750 DBS 576 issued March 2001...
  • Page 92: Using Zip Mode

    LCD display, a confirmation message will also be shown. OR... Press an FF key assigned with the monitored access code Placing the monitored extension back on-hook, or pressing ON/OFF or FLASH will cancel the monitored mode. DBS 576 issued March 2001 576-40-750...
  • Page 93: Silent Monitor

    The Silent Monitor feature allows an ACD supervisor to monitor a call between an ACD agent and a caller without the knowledge of either party. (See CAUTION, above.) If necessary, the ACD supervisor can initiate a three-way call by barging into the call. 576-40-750 DBS 576 issued March 2001...
  • Page 94 • Only one supervisor can initiate Silent Monitor on an individual extension at any given time. • A supervisor cannot initiate Silent Monitoring on an extension when that extension is on a conference call. DBS 576 issued March 2001 576-40-750...
  • Page 95 83 + extension number Busy Override Set Call Forward (All Calls): Set 70 + extension number 721 + extension num- Call Forward (All Calls): 731 + extension num- Cancel Call Forward (All Calls): Set from another ext. 576-40-750 DBS 576 issued March 2001...
  • Page 96 Call Pickup Group (CO Calls only) Call Pickup Group (desig- *33 + (call pickup nated) group 1-99) Call Pickup - Direct Trunk Call Record Key 78 + extension number Callback at Busy Tone Camp-on at Busy Tone DBS 576 issued March 2001 576-40-750...
  • Page 97 Off-Hook Voice Announce Paging *29 + (page group # + (zone number) number) Program Key PSD Name Assignment Release Key Room Monitoring Set Key *#05 Room Monitoring Initiate *#06 Silent Monitor Key 77 + extension number 576-40-750 DBS 576 issued March 2001...
  • Page 98 Absence Message Code Network Flash during Talk on FF-Key PDN #1 Key PDN #2 Key PDN #3 Key NPDN #1 Key 01 + (Ext No. 0-9999) NPDN #2 Key 02 + (Ext. No. 0-9999) DBS 576 issued March 2001 576-40-750...
  • Page 99 03 + (Ext. No. 0-9999) ACD-1 Wrap Key *#83 ACD-21 Wrap Key *#88 Text Message Send *75 + (Msg Code No. 0-9) Text Message Reply *76 + (Msg Code No. 0-9) Login Key for CTAPI *#90 576-40-750 DBS 576 issued March 2001...
  • Page 100 DBS 576 issued March 2001 576-40-750...
  • Page 101 PSD bins on non-display phones. When making changes to PSD numbers, be sure to record the change in this following table. Table 10. Customized PSD numbers (assigned to PSD bins) PSD Bin Number PSD Number PSD Name 576-40-750 DBS 576 issued March 2001...
  • Page 102 This page intentionally left blank. DBS 576 issued March 2001 576-40-750...

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