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Check Of Complete System With Fault Description Of Customer; Check Of Complete System Without Fault Description Of Customer; Check Of Component With Fault Description Of Customer; Check Of Component Without Fault Description Of Customer - Siemens Gigaset 4010/ 15 Service Manual

Classic base station, comfort base station, classic handset, comfort handset
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6.3 Check of complete system with fault description of customer

Try to reconstruct the fault using the description of the customer.
Check the batteries and the AC-adapter.
Find out whether the customer has programmed something wrong
by checking the procedures concerned.
If that was not successful make an incoming test.
If there is a fault try to find out which component is faulty by registering on a
golden device and testing again (deregister it from the golden device after testing).
Register swap component to customer component.

6.4 Check of complete system without fault description of customer

Check the batteries and the AC-adapter if existing.
Make an incoming test.
If there is a fault try to find out which component is faulty by registering at a
golden device and testing again (deregister it from the golden device after testing).
Register swap component to customer component.

6.5 Check of component with fault description of customer

Register component to golden device.
Try to reconstruct the fault using the description of the customer.
Check the batteries (handset) or the AC-adapter (base station).
Find out whether the customer has programmed something wrong
by checking the procedures concerned.
If that was not successful make an incoming test.
Deregister customer device from golden device after testing.

6.6 Check of component without fault description of customer

Register component to golden device.
Check the batteries (handset) or the AC-adapter (base station).
Make an incoming test.
Deregister customer device from golden device after testing.
Confidential
16
ICM D CC ST
J. Junggebauer
Version 2.1
05/01

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This manual is also suitable for:

Gigaset 4000Gigaset 4010/15 comfortGigaset 4000 classicGigaset 4000 comfort