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Hoover Ultra User Manual: If You Have A Problem; Warranty

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If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Machine won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage In wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Problem: Low suction
Possible cause
Possible solution
• Recovery tank full/automatic
shut off engaged
• Remove and empty recovery tank
• Blockage In tool on end of hose
• Remove tool and clear blockage
• Recovery tank lid not on
correctly
• Make sure lid is on securely
Problem: Clean solution won't
dispense
Possible cause
Possible solution
• Solution tank not firmly in place
• Make sure tank is securely locked in
position
• Solution tank empty
• Refill tank according to instructions for
surface being cleaned
• Recovery tank lid not on
correctly
• Make sure lid is firmly in place
• Pump needs to be "primed"(when
using tool)
• See "Before using tool" section, p. 11
P ro bl e m : Brushes/brush indicator
won't rotate during floor cl e a n i n g
Possible cause
Possible solution
• Indicator screen dirty
• Remove clear cover over indicator
and clean screen; replace cover
• Speed selector on OFF
• Move speed selector to Low or Hi
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted in
n o rmal household use, in accordance with
the Owner's Manual against original
defects in material and workmanship for a
period of one full year from date of pur-
chase. This warranty provides, at no cost
to you, all labor and parts to place this
appliance in correct operating condition
during the warranted period. This warr a n-
ty applies when the appliance is pur-
chased in the United States including its
t e rritories and possessions, or in Canada
or from a U. S. Military Exchange.
Appliances purchased elsewhere are cov-
e red by a limited one year warranty which
covers the cost of parts only. This warr a n-
ty does not apply if the appliance is used
in a commercial or rental application.
Warranty service can only be obtained by
presenting the appliance to one of the fol-
lowing authorized warranty service out-
lets. Proof of purchase will be required
before service is rendered.
1. Hoover Factory Service Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of authorized
service outlets in the U.S.A., phone
1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if there
are questions concerning this warranty or
the availability of warranty service outlets,
write or phone the Consumer Response
Center, The Hoover Company, 101 East
Maple St., North Canton, Ohio 44720.
Phone 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
13

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