Cisco 7965G Administration Manual page 145

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-2 Status Messages on the Cisco Unified IP Phone 7965G and 7945G (continued)
Message Description
No CTL installed A certificate trust list (CTL) file is not
installed in the phone.
No default router DHCP or static configuration did not
specify a default router.
No DNS server IP A name was specified but DHCP or
static IP configuration did not specify a
DNS server address.
Programming Error The phone failed during programming. Attempt to resolve this error by power
Successful – MD5 The phone attempted an 802.1X
transaction and authentication
achieved.
TFTP access error TFTP server is pointing to a directory
that does not exist.
TFTP Error The phone does not recognize an error
code provided by the TFTP server.
OL-12650-01
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
Possible Explanation and Action
Occurs if security is not configured or,
if security is configured, because the
CTL file does not exist on the TFTP
server.
For more information, refer to Cisco
Unified Communications Manager
Security Guide.
If the phone has a static IP
•
address, verify that the default
router has been configured. See
the "Network Configuration
Menu" section on page 4-5
for details.
• If you are using DHCP, the DHCP
server has not provided a default
router. Check the DHCP server
configuration.
If the phone has a static IP
•
address, verify that the DNS
server has been configured. See
the "Network Configuration
Menu" section on page 4-5
for details.
If you are using DHCP, the DHCP
•
server has not provided a DNS
server. Check the DHCP server
configuration.
cycling the phone. If the problem
persists, contact Cisco technical
support for additional assistance.
The phone achieved 802.1X
authentication.
If you are using DHCP, verify that
•
the DHCP server is pointing to the
correct TFTP server.
If you are using static IP
•
addresses, check configuration of
TFTP server. See the
Configuration Menu" section on
page 4-5 for details on assigning a
TFTP server.
Contact the Cisco TAC.
Status Menu
section
section
"Network
7-9