Preventing Media Jams - QMS 19 User Manual

Chapter 9

Preventing Media Jams

Some printer problems are caused by improper handling of media
or use of the wrong media and consumables. The following section
provides information about correctly handling media and
preventing jams.Several things you can do to reduce print media
jamming in your printer are
Set the printer for the print media type and size currently
in the cassette. (See chapter 5, "Print Media and Daily
Operations," or chapter 4, "Printer Configuration," to learn
how to use the Tray Select and Media keys.)
Use QMS supplied toner and developer, and use
QMS-recommended print media (See appendix B,
"Technical Specifications.")
Make sure print media is not torn, folded, or wrinkled.
Do not overfill the media cassette: it holds 250 sheets of
paper, 50 transparencies, or label stock up to the
upper-limit mark on the cassette.
NOTE: If the printer is operating in a low-humidity
environment, we recommend printing fewer than 20
consecutive transparencies to prevent jamming.
If you have problems with double feeding, remove the
paper from the cassette and fan the edges. The sheets may
be sticking together. (However, do not fan transparencies;
this can create electrostatic buildup that can cause
jamming.)
Store print media away from moisture and humidity.
Moisture and humidity may cause media to turn up at the
edges or wrinkles to occur. The recommended relative
humidity during operation is 60%-70%.
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