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Motorola MC1000 User Manual

Mc1000 mobile computer with windows ce 5.0.
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MC1000 with Windows CE 5.0
User Guide

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   Summary of Contents for Motorola MC1000

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    MC1000 with Windows CE 5.0 User Guide...

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    ® MC1000 with Windows CE 5.0 User Guide 72E-87780-02 Revision A August 2007...

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    Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description -01 Rev A 10/26/06 Initial Release. -02 Rev A 8/8/07 Motorola re-branding.

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    MC1000 with Windows CE 5.0 User Guide...

  • Page 7: Table Of Contents

    Table of Contents Patents..............................ii Revision History............................ iii About This Guide Introduction ............................ix Documentation Set ......................... ix Configurations............................x Software Versions........................... x Chapter Descriptions ..........................xi Notational Conventions......................... xi Related Documents and Software ......................xii Service Information..........................xiii Chapter 1: Getting Started Introduction ............................

  • Page 8: Table Of Contents

    MC1000 with Windows CE 5.0 User Guide Chapter 2: Operating the MC1000 Introduction ............................2-1 Power Button ............................2-1 Keypad ..............................2-1 Using the Keypad to Navigate Applications ................... 2-3 Adjusting the Beeper Volume ......................2-6 Adjusting the Screen Contrast ......................2-6 Screen ..............................

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    Table of Contents Glossary Index...

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    MC1000 with Windows CE 5.0 User Guide...

  • Page 11: About This Guide, Documentation Set

    This guide provides information about using the MC1000 mobile computer and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the MC1000 is divided into guides that provide information for specific user needs. ® •...

  • Page 12: Software Versions

    MC1000 with Windows CE 5.0 User Guide Configurations This guide covers the following configurations: Data Operating Configuration Radios Display Memory Keypads Capture System MC1000 None Monochrome, 32 MB RAM/ 1D laser Windows 21 key 240 x 240 32 MB Flash scanner CE 5.0 Core...

  • Page 13: Chapter Descriptions, Notational Conventions

    Started, provides information on getting the mobile computer up and running for the first time. • Chapter 2, Operating the MC1000, explains how to use the mobile computer. This includes instructions for powering on and resetting the mobile computer, entering and capturing data. • Chapter 3, Accessories, describes the accessories available for the mobile computer and how to use the accessories with the mobile computer.

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    MC1000 with Windows CE 5.0 User Guide • Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists. Related Documents and Software The following documents provide more information about the MC1000 mobile computers. • MC1000 Quick Start Guide (poster), p/n 72-69838-xx •...

  • Page 15: Service Information

    Software type and version number Motorola responds to calls by E-mail, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.

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    MC1000 with Windows CE 5.0 User Guide...

  • Page 17: Introduction, Unpacking The Mobile Computer

    • MC1000 mobile computer • Wrist strap • Regulatory Guide • Quick Start Guide. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support Center immediately. See page xiii for contact information.

  • Page 18: Accessories

    1 - 2 MC1000 with Windows CE 5.0 User Guide Accessories Table 1-1 lists the accessories available for the MC1000: MC1000 Accessories Table 1-1 Accessory Description Single Slot Serial/USB Cradle Charges the mobile computer main battery and a spare battery, and synchronizes the mobile computer with a host computer through a serial or USB connection.

  • Page 19: Parts, Getting Started, Main Battery Installation

    Main Battery Installation The MC1000 uses either a rechargeable 1800 mAh Li-ion battery or three standard alkaline AAA batteries. Charge the Li-ion battery before using the mobile computer. If the Li-ion battery is not charged, see Battery Charging on...

  • Page 20: Li-ion Battery Installation

    1 - 4 MC1000 with Windows CE 5.0 User Guide Li-ion Battery Installation To install the Li-ion battery: Pull back the two battery door latches. Lift the battery door. Battery Door Removal Figure 1-2 CAUTION Ensure the battery adapter clip is positioned correctly or damage to the battery adapter clip and battery door may occur.

  • Page 21: Aaa Battery Installation, Battery Charging

    Getting Started 1 - 5 AAA Battery Installation To install the AAA batteries: Pull back the two battery door latches. Lift the battery cover. With your index and middle fingers holding the sides of the battery adapter clip, push toward the bottom of the mobile computer until it is latched in the down position.

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    1 - 6 MC1000 with Windows CE 5.0 User Guide memory backup battery requires approximately 20 hours to fully charge. Do not remove the main battery from the mobile computer for 15 hours to ensure that the memory backup battery fully charges. If the main battery is removed from the mobile computer or the main battery is fully discharged, the memory backup battery completely discharges in several hours.

  • Page 23: Starting The Mobile Computer, Waking The Mobile Computer, Li-ion Battery Removal

    Getting Started 1 - 7 Starting the Mobile Computer When the mobile computer is powered on for the first time, it initializes. The splash screen appears for a short period of time. If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-13.

  • Page 24: Aaa Batteries Removal, Spare Battery Charging

    1 - 8 MC1000 with Windows CE 5.0 User Guide Battery Tab Li-ion Battery Removal Figure 1-6 AAA Batteries Removal To remove the AAA batteries: NOTE Pulling back the left battery door latch places the mobile computer in suspend mode.

  • Page 25: Sd/sdio Card

    To install an SD memory card or an SDIO card: NOTE Motorola neither sells nor supports 3 party SDIO products integrated into the MC1000. Motorola is not responsible for the 3 party SDIO card in-country regulatory certification. Customers must contact directly...

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    1 - 10 MC1000 with Windows CE 5.0 User Guide SD Card Installation Figure 1-10 Replace the SD card cover. Secure the two captive screws. When installing an extended Secure Digital (SD) Card, you must remove a pad on the back of the SD Card cover.

  • Page 27: Wrist Strap

    Getting Started 1 - 11 If the SD Card cover does not have a split pad on the back of the cover, contact Motorola Enterprise Mobility Support. See Service Information on page xiii for contact information. Wrist Strap The wrist strap can be installed on either the right or left tether point. To install the wrist strap: Thread the wrist strap loop through the tether point.

  • Page 28: Handstrap

    1 - 12 MC1000 with Windows CE 5.0 User Guide Handstrap Install the optional handstrap on either the right or left tether point. To install the handstrap: Insert the handstrap clip into the slot at the bottom of the mobile computer.

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    Getting Started 1 - 13 Slip End Through Loop Figure 1-17 Slide the Velcro end through the clip. Slide Handstrap through Clip Figure 1-18...

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    1 - 14 MC1000 with Windows CE 5.0 User Guide...

  • Page 31: Power Button, Introduction, Keypad

    Chapter 2 Operating the MC1000 Introduction This chapter provides basic instructions for using and navigating the mobile computer. Power Button Press the red Power button to toggle the mobile computer between suspend and resume states. The display is off in suspend state and it is on in resume state.

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    2 - 2 MC1000 with Windows CE 5.0 User Guide MC1000 Keypad Figure 2-1 Keypad Descriptions Table 2-1 Description Power Button (red) Toggles the mobile computer in and out of suspend mode. Toggles the screen on and off. Scan (yellow) Activates the laser scanner.

  • Page 33: Using The Keypad To Navigate Applications

    Operating the MC1000 2 - 3 Keypad Descriptions (Continued) Table 2-1 Description Moves left from one item to another. Scrolls a window left. Functions as an ESC key when used with the blue F key. Moves right from one item to another. Scrolls a window right.

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    2 - 4 MC1000 with Windows CE 5.0 User Guide Key Combinations The mobile computer uses special key combinations to easily navigate applications. Table 2-2 lists the key combinations required to perform various application navigation and control. Key Combinations Table 2-2...

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    Operating the MC1000 2 - 5 Using the Mouse Cursor Enable the mouse feature by pressing F - F9. The mouse pointer (arrow) appears on the screen. Use the up and down scroll keys to move the cursor in the vertical direction and use the left and right scroll keys to move the cursor in the horizontal direction.

  • Page 36: Adjusting The Beeper Volume, Adjusting The Screen Contrast

    2 - 6 MC1000 with Windows CE 5.0 User Guide Adjusting the Beeper Volume To adjust the beeper volume: Press F - DEL. The volume control box appears. Volume Control Box Figure 2-3 Use the scroll up or scroll down keys to adjust the volume.

  • Page 37: Screen, Taskbar

    Operating the MC1000 2 - 7 Screen The mobile computer’s screen is a non-touch screen. All navigation of applications is performed using the keypad. See Using the Keypad to Navigate Applications on page 2-3 for more information. Taskbar The taskbar (at the bottom of the screen) displays the Start button, active programs, and status icons.

  • Page 38: Start Button

    2 - 8 MC1000 with Windows CE 5.0 User Guide Status Icons Table 2-3 Icon Description Indicates that the mobile computer is charging. Indicates the battery charge status in 10% increments from 10% to 100%. Indicates that the battery is fully charged and the mobile computer is running on external AC power.

  • Page 39: Entering Information, Entering Information Using The Keypad, Entering Data Via The Bar Code Scanner

    ActiveSync to synchronize or copy information from the host computer to the mobile computer. For more information on ActiveSync, refer to the MC1000 Integrator Guide. Entering Information Using the Keypad The alphanumeric keypads produce the 26-character alphabet (A-Z), numbers (0-9), function keys, and assorted characters.

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    2 - 10 MC1000 with Windows CE 5.0 User Guide Scanning Figure 2-7 NOTE Do not cover the scan window with your finger. Obstructing Scan Window Figure 2-8 Press the scan button. Ensure the red scan beam covers the entire bar code. The Scan LED illuminates red to indicate that the laser is on.

  • Page 41: Scanning Considerations, Laser Decode Ranges

    Practice quickly shows what tolerances to work within. NOTE Contact the Motorola Enterprise mobility Support if persistent scanning difficulties develop. Decoding properly printed bar codes should be quick and effortless.

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    2 - 12 MC1000 with Windows CE 5.0 User Guide 45.7 Note: Typical performance at 73° F (23° C) on high quality symbols. 30.5 15.3 15.3 5 mil 30.5 7.5 mil 100% UPC 45.7 12.7 20 mil 17.9 40 mil 24.1...

  • Page 43: Resetting The Mobile Computer, Performing A Warm Boot, Performing A Cold Boot

    Performing a Warm Boot To perform a warm boot, press and hold the Power button until a message appears to warm boot the mobile computer. As the mobile computer initializes MC1000 desktop appears. CAUTION Files that remain open during a warm boot may not be retained.

  • Page 44: Waking The Mobile Computer, File System Directory Structure

    2 - 14 MC1000 with Windows CE 5.0 User Guide Waking the Mobile Computer The wakeup conditions define what actions wake up the mobile computer. These settings are configurable and the factory default settings shown in Table 2-6 are subject to change/update.

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    Operating the MC1000 2 - 15 • The Temp and Recycled folders typically contain RAM based files. NOTE All files copied to the RAM-based folders are lost after a cold boot.

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    2 - 16 MC1000 with Windows CE 5.0 User Guide...

  • Page 47: Chapter 3: Accessories Introduction, Cradles, Cables

    Chapter 3 Accessories Introduction The MC1000 accessories provide a variety of product support capabilities. Accessories include cradles and cables. Cradles • Single Slot Serial/USB cradle charges the mobile computer main battery and/or a spare Li-ion battery. It also synchronizes the mobile computer with a host computer through either a serial or USB connection.

  • Page 48: Single Slot Serial/usb Cradle

    3 - 2 MC1000 with Windows CE 5.0 User Guide Single Slot Serial/USB Cradle This section describes how use the Single Slot Serial/USB Cradle with the mobile computer. Charge LED Scan LED Spare Battery Mobile Computer Slot USB Port Spare Battery...

  • Page 49: Battery Charging

    Accessories 3 - 3 • Charges a spare Li-ion battery. Battery Charging The Single Slot Serial/USB cradle can charge the mobile computer’s main Li-ion battery and a spare Li-ion battery simultaneously. NOTE Re-chargeable AAA batteries do not charge in the mobile computer when the mobile computer is placed in the Single Slot Serial/USB cradle.

  • Page 50: Four Slot Usb Cradle

    3 - 4 MC1000 with Windows CE 5.0 User Guide Four Slot USB Cradle This section describes how to use the Four Slot USB cradle with the mobile computer. Charge LED Power LED Four Slot USB Cradle Figure 3-2 NOTE Use only a Symbol-approved power supply output rated 12.0 VDC and minimum 3.3 A. The power supply is certified to EN60950 with SELV outputs.

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    UConnect software must be loaded onto the mobile computer for proper ActiveSync operation. Refer to the MC1000 Integrator Guide for installing UConnect onto the mobile computer. The Four Slot USB cradle can charge up to four mobile computers simultaneously. The Li-ion battery charges in approximately four hours.

  • Page 52: Four Slot Ethernet Cradle

    Use only a Symbol approved power supply output rated 12 VDC and minimum 9 A. Use of an alternative power supply will void the product warranty and may cause product damage. See the MC1000 User Guide for the power supply regulatory compliance statement.

  • Page 53: Led Charge Indications, Battery Charging, Speed Led, Link Led

    Use the scroll key to highlight USB Host Mode. Press ENT. After using the Ethernet cradle the MC1000 must be placed in USB Client mode if ActiveSync is required. Press F - CTRL - F - ESC to launch the Start menu.

  • Page 54: Cables, Cable Connection

    • provide serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, refer to the MC1000 with Windows CE 5.0 Integrator Guide. • provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer.

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    Accessories 3 - 9 Battery Charging NOTE To charge the battery for your mobile device, battery and charger temperatures must be between +32° F and +104° F (0° C to +40° C). The Serial Charge cable and the USB Charge cable can charge the mobile computer’s Li-ion battery. Connect the cables as described above.

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    3 - 10 MC1000 with Windows CE 5.0 User Guide...

  • Page 57: Chapter 4: Maintenance And Troubleshooting Introduction, Maintaining The Mobile Computer

    Chapter 4 Maintenance and Troubleshooting Introduction This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation. Maintaining the Mobile Computer For trouble-free service, observe the following tips when using the mobile computer: •...

  • Page 58: Troubleshooting, Mobile Computer

    Incorrect cable See the system administrator. configuration. Communication Perform setup as described in the MC1000 with Windows CE 5.0 software was Integrator Guide. incorrectly installed or configured. Mobile computer Volume setting is Adjust volume setting.

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    Maintenance and Troubleshooting 4 - 3 Table 4-1 Troubleshooting the Mobile Computer (Continued) Problem Cause Solution Mobile computer Mobile computer The mobile computer turns off after a period of inactivity. This period can turns itself off. is inactive. be set from one to five minutes, in one-minute intervals. Battery is Replace the battery.

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    Incorrect cable configuration. See the system administrator. or transmitted data was incomplete. Communications software is not Perform setup as described in the MC1000 with installed or configured properly. Windows CE 5.0 Integrator Guide.

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    Incorrect cable configuration. See the system administrator. or transmitted data was incomplete. Communications software is not Perform setup as described in the MC1000 with installed or configured properly. Windows CE 5.0 Integrator Guide.

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    Incorrect cable See the system administrator. was incomplete. configuration. Communication software Perform setup as described in the MC1000 with Windows CE is not installed or 5.0 Integrator Guide. configured properly.

  • Page 63: Mobile Computer Technical Specifications

    Appendix A SpecificationsSpecifications Mobile Computer Technical Specifications The following table summarizes the mobile computer’s intended operating environment. Mobile Computer Technical Specifications Table A-1 Item Description Operating Temperature 14° to 122°F (-10° to +50°C) Storage Temperature -40° to 158°F (-40° to 70°C) Battery Charging Temperature -32°...

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    Sandisk SD cards will operate in conjunction, in combination or in integration with the Symbol MC1000 or any other Symbol product. The above information is offered on an “as is” basis, and does not constitute business, legal,...

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    Glossary API. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view. Application Programming Interface.

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    Glossary - 2 MC1000 with Windows CE 5.0 User Guide Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware.

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    Glossary - 3 Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements. Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$”, and space).

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    Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed. MC1000 mobile computers use Flash memory to store the operating system (ROM-DOS), the terminal emulators, and the Citrix ICA Client for DOS.

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    Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the mobile computer’s memory. MC1000 mobile computers include Serial and USB ports. IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork.

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    Misread (Misdecode). A condition which occurs when the data output of a reader or interface controller does not agree with the data encoded within a bar code symbol. Mobile Computer. In this text, mobile computer refers to the MC1000 mobile computer. It can be set up to run as a stand-alone device.

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    Glossary - 7 Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value. Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).

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    Glossary - 8 MC1000 with Windows CE 5.0 User Guide RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read. Reflectance. Amount of light returned from an illuminated surface. Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a particular device or method.

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    Glossary - 9 Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets.

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    Glossary - 10 MC1000 with Windows CE 5.0 User Guide Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.

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    ....... . . x DCP for MC1000 ......xii decode ranges .

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    SMDK Help File ......ix MC1000 Integrator Guide ..... . .ix soft reset .

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    Index - 3 USB client charge cable ..... . 1-2 waking the mobile computer ....1-7 wrist strap .

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    Index - 4 MC1000 with Windows CE 5.0 User Guide...

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    1-800-927-9626 http://www.symbol.com MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2007...

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