Preface; Overview; Who Should Read This Guide - IBM AS/400e User Manual

Ibm electronic service agent user guide
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IBM Electronic Service Agent for iSeries and AS/400e
Simplified Activation User Guide – Release V5R1 - Revision 6.0

Preface

This guide provides an overview, installation and configuration instructions, and user
information for the Electronic Service Agent Simplified Activation with PTF SF67624
installed.

Overview

This PTF provides simplified activation steps for both Service Agent Hardware
Problem Reporting and System Inventory Collection and Transmission, designed
for a single iSeries or AS/400e system or partition. The simplified activation will be
an entirely "green screen" user interface.
If you choose to collect and send Service Agent Inventory information by groups of
systems and/or partitions, a Management Central configuration is necessary.
For information about Service Agent using Management Central, see
http://publib.boulder.ibm.com/isrvagt/sdsadoc.html
These activation steps are for customers who do not have an attached PC running iSeries
Navigator as their iSeries or AS/400e console or would prefer not to go through a longer
and complex install and activation using iSeries Navigator. Activation of Electronic
Service Agent in a batch environment is also now available using new CL commands.
See Chapter 6 for further information.
Electronic Service Agent and its simplified activation are supported on all iSeries and
AS/400e machine types and models running the OS/400 operating system Release V5R1.
If you have other iSeries systems and partitions in your network running other
releases of OS/400, Electronic Service Agent is available for install on all releases of
OS/400. For information about Electronic Service Agent for all OS/400 releases, see
http://publib.boulder.ibm.com/isrvagt/sdsadoc.html

Who should read this guide?

This guide is intended for use by iSeries and AS/400e system administrators and/or
System Service Representatives (SSRs) who are familiar with, or have a working
knowledge of an iSeries and/or AS/400e system.
A basic understanding of an iSeries and/or AS/400e system is beneficial to assist you
with the information provided in this guide as it pertains to Release 5.1 of IBM Electronic
Service Agent for iSeries and AS/400e.
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Ptf sf67624V5r1

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