Samsung BD-F6500 User Manual page 66

Appendix
PROBLEM
The picture is noisy or distorted.
No HDMI output.
Abnormal HDMI output screen.
If you experience other problems.
AllShare function
I can see folders shared through AllShare,
but I cannot see the files.
The video plays intermittently.
The AllShare connection between the player
and the PC is unstable.
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English
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
• Check the connection between the TV and the HDMI jack of the player.
• Check if your TV supports the 576p/480p, 720p, 1080i or 1080p HDMI
input resolution.
• If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
• Go to the table of contents and find the section of the user manual that
contains information about the feature you are having the problem with,
and then follow the procedure again.
• If you still cannot resolve the problem, please contact your nearest
Samsung authorised service centre.
• AllShare only shows Video, Photo, and Music files. Other types of files are
not displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is not
overloaded.
• The wireless connection between the AllShare compatible device and the
player is unstable.
Check the connection.
• IP addresses within the same subnetwork should be unique.
If they are not, IP interference can cause this phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
SOLUTION