Using Smartdiagnosis - LG RC7064AZ Owner's Manual

U
sing SmartDiagnosis
Note
SmartDiagnosis™ function is available only for
the products with a SmartDiagnosis™ mark.
In case of a mobile phone with static option,
the smart diagnosis function might not
operate.

Using SmartDiagnosis™

• Only use this feature when instructed to do
so by the call center. The transmission
sounds similar to a fax machine, and so has
no meaning except to the call center.
• SmartDiagnosis™ cannot be activated if the
Dryer does not power up. If this happens,
then troubleshooting must be done without
SmartDiagnosis™.
If you experience problems with your
Dryer, call to Customer information center.
Follow the call center agent's instructions,
and do the following steps when requested:
1. Press the Power button to turn on the
Dryer. Do not press any other buttons or turn
the cycle selector knob.
2. When instructed to do so by the call center,
place the mouthpiece of your phone very
close to the Power button.
24
TM
3. Press and hold the "More Time" button
for three seconds, while holding the
phone mouthpiece to the icon or Power
button.
4. Keep the phone in place until the tone
transmission has finished.
This takes about 17 seconds, and the
display will count down the time.
• For best results, do not move the phone
while the tones are being transmitted.
• If the call center agent is not able to get
an accurate recording of the data, you
may be asked to try again.
• Pressing the Power button during the
transmission will shut off the
SmartDiagnosis™.
5. Once the countdown is over and the
tones have stopped, resume your
conversation with the call center agent,
who will then be able to assist you using
the information transmitted for analysis at
the call to Customer information center.
ax. 10 mm