Paper Jam Message Remains After Jam Is Cleared; Jammed Pages Are Not Reprinted - Develop ineo 4000P User Manual

Paper jam message remains after jam is cleared

Action
1. Do either of the following:
- Select Next >
2. Follow the instructions on the printer display.
Does the paper jam message remain?

Jammed pages are not reprinted

Action
1. Turn on jam recovery.
a. From the printer control panel, navigate to:
Settings >General Settings >Print Recovery >Jam
Recovery
b. Select On or Auto.
c. Depending on your printer model, press
Submit.
2. Resend the pages that did not print.
Were the jammed pages reprinted?
User's Guide
>Clear the jam, press OK >
Yes
Contact technical
support.
.
Yes
The problem is
solved.
or touch
- 171 -
No
The problem is
solved.
No
Contact technical
support.