Brother MFC-J6920DW Basic User's Manual page 138

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Printing Difficulties (continued)
Difficulty
No printout.
(continued)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
Cannot perform "Page Layout"
printing.
Print speed is too slow.
Colour Enhancement is not
working correctly.
Machine does not print from
®
®
Adobe
Illustrator
.
128
Suggestions
The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
be found in the following way:
®
(Windows
XP and Windows Server
Click Start/Printers and Faxes.
®
(Windows Vista
and Windows Server
Click
/Control Panel/Hardware and Sound/Printers.
®
(Windows
7 and Windows Server
Click
/Devices and Printers/Printers and Faxes.
®
(Windows
8 and Windows Server
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings/Control Panel/Hardware and Sound (Hardware)
group/View devices and printers/Printers.
(Mac OS X v10.6.8)
Click System Preferences/Print & Fax.
(OS X v10.7.x, 10.8.x)
Click System Preferences/Print & Scan.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
(See Unprintable area on page 38.)
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver as follows:
®
(Windows
)
Click Colour Settings on the Advanced tab, and make sure you clear
Colour Enhancement.
(Macintosh)
Choose Color Settings, click Advanced Color Settings, and make sure you
clear Color Enhancement.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
(See Software and Network User's Guide.)
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Try to reduce the print resolution.
(See Software and Network User's Guide.)
®
2003)
®
2008)
®
2008 R2)
®
2012)

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