Call Transfer - Siemens Hicom 118 User Manual

You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press
- dial required extension
- announce the call and replace handset
Transfer to a Free Extension (Call not Announced)
- press
- dial required extension
- replace handset when ring tone is heard
- the call has now been transferred
Transfer to a Busy Extension
- press
- dial required extension
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.
Transfer Using the Dial Keys
- press the required Dial (DSS) key
- announce the call when the extension answers
- replace handset
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
- press
- you are reconnected to the caller
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Call Transfer

key to confirm enquiry option
key to confirm enquiry option
key to confirm enquiry option
key to confirm Return to held call? option